After migrating orders to Shopify, every order moved to Target Cart (Shopify) is considered a new one. As a result, Shopify notifies you via email about the creation of the number of new orders that, in fact, were just moved from your Source Cart.

Note: Only store owners will receive those notification emails. Customers won’t get any email concerning their past orders.

Important: When you start migration with LitExtension, a notification will appear at step 1 reminding you to disable notifications of new orders on Shopify before migrating data.

1. Check if you have any marketing Shopify plugins installed (e.g., Shopify Flow, Conversion, etc.) and use order triggers to automate tasks. If yes, you should disable email notifications on new orders before migration to prevent sending unwanted emails to your customers. Otherwise, they’ll be spammed with irrelevant notifications of, for example: Order created, Order fulfilled, Order paid, etc.
2. To disable emails that will be sent to admin, follow these steps:

• Log in to your Shopify admin panel and go to Settings -> Notifications.
• Scroll down to the Order Notifications -> Disable.

In case you have any other questions, please reach out to us via:

• Ticket system (highly recommended)
• Email us at [email protected]