How to enable maintenance mode in PrestaShop?

To enable maintenance mode in PrestaShop, follow these steps to turn this setting on:

1. Log in to your PrestaShop admin panel (Back Office).
2. Go to Shop Parameters > General, then select the Maintenance tab. (On PrestaShop 1.6, this is found under Preferences > Maintenance.)
3. Set Enable Shop to No. This takes your storefront offline for all visitors.
4. In the Maintenance IP field, add the IP address(es) you want to access the store during maintenance. You can use the Add my IP button to add your current IP automatically. Separate multiple IPs with a comma.
5. (Optional) Customize the maintenance message that visitors will see while the store is offline.
6. Click Save to apply the changes.

Once enabled, only the whitelisted IP addresses will see your store as normal. All other visitors will see the maintenance page until you switch Enable Shop back to Yes.

If you have other questions or inquiries, please contact our Support Agents via live chat or email us at [email protected].