Unfortunately, Shopify Basic doesn’t support direct API-based migration of orders and customers. However, you still have two possible options:
- Using CSV files: You’ll need to export order and customer data from your source store in CSV format. Then, our team will handle the import by applying custom-coded solutions, since Shopify’s native import tools don’t support full migration of this data. This option requires our technical involvement; it’s not something you can do manually.
- Upgrading your Shopify plan: For a more seamless migration experience, you can upgrade to a Shopify plan that allows full API access, which supports the direct transfer of order and customer data via LitExtension’s automated tools.
In case you have any other questions, please reach out to us via:
- Ticket system (highly recommended)
- Email us at [email protected]
