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Omnichannel eCommerce Strategy

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There’s an age-old saying in business that ‘the customer is always right’. While many businesses have closed their storefront doors and turned to online empires instead, the phrase still rings true. It’s the customer who keeps the business ticking, no matter whether they’re shopping in person or browsing online. Several industries have seen their operations move to the online world, propelled by customer demand. This isn’t always good news as it can bring increased competition.…