Known as a leading eCommerce platform, BigCommerce offers amazing built-in features that are unavailable from its competitors without third-party app installation. But is this platform suitable for your eCommerce business? Is BigCommerce worth it? We’ll address these questions in this comprehensive BigCommerce review.\n\n\nIn the following lines, we will focus on analyzing all the key points as well as core functions required for an online business. Hence, you can decide whether BigCommerce is an excellent choice to go with. Keep reading to get:\n\n\n\nWhat is BigCommerce & BigCommerce pros & cons;\n\n\nHow to sell on BigCommerce;\n\n\nHow much is BigCommerce?\n\n\nBigCommerce review – Detailed analysis of themes, eCommerce features, SEO & marketing, and more;\n\n\nSome BigCommerce alternatives for your consideration.\n\n\n\nWithout further ado, let’s get started!\n\n\n\nBigCommerce Migration Made Easy With LitExtension!\nLitExtension provides a well-optimized All-In-One migration service with a dedicated Personal Assistant that will help you transfer all your data accurately, painlessly with utmost security.\nGET ALL-IN-ONE MIGRATION PACKAGE\n\n\n\n\n\nBigCommerce Review: What is BigCommerce?\n\n\nBigCommerce Overview\n\n\nSo, what is BigCommerce platform? How does BigCommerce work? Before delving deeper into our BigCommerce review, let’s take a look at the brief introduction below.\n\n\nBigCommerce is a prominent hosted eCommerce platform that provides everything required to launch an online business without the need for tech know-how. The platform’s hosted nature takes care of almost everything, from web hosting to maintenance issues. If you are about to expand your brick-and-mortar store, it’s time for a BigCommerce signup, plus a few more personalizations. Then, you can start monetizing your store right away!\nBigCommerce homepage\n\n\n\nOn top of that, this all-in-one solution offers powerful open APIs and amazing built-in features. These include product management, order fulfillment, online payments, analytics, etc. There are also professionally designed themes with much room for customization, allowing you to build a unique online presence for your business.\n\n\nCurrently, this eCommerce solution is home to more than 43,000 online businesses worldwide (Source: BuiltWith). In brief, BigCommerce is highly optimized to host stores with hundreds or thousands of products. Therefore, it can be considered to be the best solution for merchants who wish to grow fast and want to operate at scale within a hosted environment.\n\n\nBigCommerce pros & cons\n\n\nBefore going further into our BigCommerce review, the following are some BigCommerce advantages and disadvantages you need to consider.\n\n\nBigCommerce ProsBigCommerce Cons✧ Novice customizable templates and website designs✧ A wide range of built-in eCommerce features✧ No transaction fees on any pricing plan✧ Excellent multichannel capabilities✧ Impressive security features.• Not as easy to set up• Limited sales per plan• Limited SEO capabilities.\n\n\n\n\nHow to build a BigCommerce store?\n\n\nAs aforementioned, BigCommerce is an all-in-one solution that helps you quickly create an online store. Similar to other hosted platforms, BigCommerce comes with an insightful collection of user guides, documentation, and video tutorials.\n\n\nHowever, after 3 months of testing this platform, in our own estimation, it may be a challenge to digest all the information from BigCommerce in a short period of time. Hence, our team also provides a step-by-step BigCommerce tutorial that helps you build a store effortlessly.\n\n\n\n\n\nHow Much Does BigCommerce Cost?\n\n\nPricing is the most important consideration when choosing an eCommerce solution for your online business. Since it varies due to numerous factors (such as design, setup configuration, maintenance, etc.), it’s best to understand the price of each platform in detail. Not only does it help decide whether to use the platform or not, but it also helps avoid unnecessary costs.\n\n\nIn this section of our BigCommerce review, we will analyze intensively the cost of this hosted solution. Besides evaluating BigCommerce price plans, we’ll also learn about other BigCommerce costs.\n\n\nBigCommerce monthly cost\n\n\nBigCommerce pricing is remarkable in that it fluctuates depending on your annual sales. Correspondingly, there are three BigCommerce pricing plans to accommodate different business sizes: Standard, Plus & Pro. Its most basic one (Standard) starts at $39, while the costliest (Pro) is $399 a month. If you opt to pay annually, you’ll get a 25% discount. In case you don’t want to spend any cents right now, there’s a 15-day free trial for hands-on experience.\n\n\nBigCommerce Plans StandardPlusProMonthly$39$105$399Annual (Save 25%)$29$79$299\n\n\n\nRegardless of the plan you choose, your store will include a fully responsive site, one-page checkout, digital wallets, basic SEO tools, and robust analytics. What’s best, there are no transaction fees applied! Nevertheless, each BigCommerce price plan has a threshold limit. When you surpass the threshold of each plan, you’ll be asked to upgrade to a higher plan in order to maintain sales.\n\n\neCommerce planThreshold (per year)Standard Plan $50,000Plus Plan $180,000Pro Plan up to $400,000\n\n\n\n\nOn top of that, BigCommerce also features an Enterprise plan designed for businesses that need more customization. The more features you want to add, the higher the price is. Still, you can expect all of the Plus plan features, along with a dedicated SSL and IP address, priority support, product filtering, advanced reporting tools, Google-trusted stores, and so much more.\n\n\nBigCommerce Standard plan\n\n\nThe Standard plan will be a good start if you’re looking for feature-rich plans with a fair price to open an online business. It comes with a generous number of features packed in, such as unlimited products, bandwidth, file storage, and staff accounts, plus zero transaction fees. On top of that, you can sell across multi-channels including Amazon, eBay, Walmart, Facebook, Instagram, and Google shopping. All in all, this option is best for small-sized stores with annual sales below $50k.\n\n\n\n\n\n\nBigCommerce Plus plan\n\n\nOn the other hand, the Plus plan is a good fit for growing businesses with revenue up to $180k\/year.\n\n\n\n\n\n\nMerchants will have a full set of features from the standard plan plus some extra tools to boost sales and increase conversion rate, including:\n\n\n\nAbandoned cart saver: This is a must-have tool for any online store. It allows you to send automated email invitations to customers who have added an item to their cart but left before completing checkout. As a result, this built-in feature can help you win back customers and boost your sales.\n\n\nStored credit cards: Simplify the check-out process for your shoppers by allowing them to store their credit card information.\n\n\n\nBigCommerce Pro plan\n\n\nThe Pro plan is made for big businesses or enterprises with a big budget with a revenue threshold limit of up to $400k.\n\n\n\n\n\n\nBesides the features included in the Standard and Plus plans, you will have access to amazing functions that can take your store to the next level:\n\n\n\nGoogle customer reviews: This feature will make you eligible for seller ratings.\n\n\nProduct filtering: Bring more convenience for customers when it comes to finding products on your site by allowing them to search by size, color, or brand.\n\n\n\nBigCommerce Enterprise plan\n\n\nWhen your store reaches a revenue threshold of more than $400k, it’s time for the highest plan of BigCommerce. Nonetheless, you have to contact the BigCommerce sales team for further plan details.\n\n\n\n\n\n\nBasically, here is what you may get when paying this BigCommerce cost:\n\n\n\nPrice lists;\n\n\nAPI support;\n\n\nUnlimited API calls;\n\n\nExpress routing, priority support, and customer success management are available.\n\n\n\nThere is more to the BigCommerce Enterprise plan if you want to add a comprehensive array of essential B2B features and elevate your customer experience. The BigCommerce B2B Edition is an add-on app that enhances your eCommerce store with multi-storefronts, a new buyer portal, and headless support. Plus, both your front-end and back-end B2B operations will run smoothly with the help of the wholesale customer approval process and trade professional application.\nBigCommerce B2B edition\n\n\nBigCommerce B2B Edition is available at custom pricing, from $500 monthly, applied for businesses on the Enterprise plan only.\n\n\nOther BigCommerce fees\n\n\nIn addition to BigCommerce subscription fees, there are other BigCommerce costs you need to consider.\n\n\n\nBigCommerce transaction fees: As previously discussed, BigCommerce does not charge any transaction fees, no matter what pricing plan you are on. In case you wish to set up a particular credit card or debit card process with Paypal, you’ll need to pay for special Paypal rates for BigCommerce users, starting from 2.59% + $0.49 per transaction.\n\n\nDomain name: A unique domain name for your business can cost around $10 to $20 per year. Or else, you can purchase it directly from BigCommerce at $12 – the fastest way with the least amount of setup.\n\n\nBigCommerce fee for POS, themes, and app & integrations: These will be further discussed in the following lines. By and large, it might cost from $49 to $150 for BigCommerce POS, $150 to $400 for a paid BigCommerce theme, and $20 to $29 for each BigCommerce app installed in your store.\n\n\n\n\nAlready In Love With BigCommerce?\nIf want to switch to BigCommerce, LitExtension has a great migration service that helps you transfer data from the current eCommerce platform to BigCommerce accurately, seamlessly, and securely.\nMIGRATE TO BIGCOMMERCE NOW\n\n\n\n\n\n\nBigCommerce Features\n\n\nSo, what might you get from BigCommerce after paying the aforementioned prices? Roll down and find out right below in the next section of our BigCommerce review.\n\n\nThemes & design\n\n\nBigCommerce theme store\n\n\n\nBigCommerce offers an impressive array of templates for various budgets. Accordingly, it’s a huge mistake if we don’t mention BigCommerce themes in this BigCommerce review.\nBeginners with a low budget can start with 12 free templates in the BigCommerce theme store. But if your wallet is thicker, there are over 100 paid themes to choose from, ranging between $150 and $400. They are all mobile responsive, stylish, and easy to work with. If you have yet to find your desired theme, here comes the list of the best BigCommerce themes to solve your concern!\n\n\nPlus, BigCommerce allows you to customize the theme to personalize your store. With the “Style Editor” function, you can get creative with things like colors, fonts, carousels, etc. And more importantly, no coding skills are needed.\nBigCommerce gives you great customization capability with your theme\n\n\n\n\n\n\n\n\n\nOn top of that, it gives you instant control over everything from background colors to logo positions, the number of featured products, navigation arrow colors, and more. If you have a developer background, you can also work with the CSS and raw HTML to personalize your theme to your heart’s content.\nBigCommerce eCommerce Features\nWithout a doubt, BigCommerce offers many necessary eCommerce features that an online store will need. Below, we will deliver some of the most outstanding features that differentiate BigCommerce from its competitors.\nProduct management\nBigCommerce allows you to add \/ bulk import products manually, set up inventory tracking, update stock levels, and understand order trends over time within a few simple steps. Plus, tracking inventory between online and offline channels is easier than ever with its seamless native managing tools.\nBulk import products with BigCommerce\n\n\n\nApart from that, you can edit every little detail about your products as you want. Even better, we have no doubt that BigCommerce is the only platform where you can sell products, downloads, event tickets, and services without having to pay for third-party apps.\n\n\nOrders processing\n\n\nBigCommerce brings the process after the visitor clicks the buy button to the next level. The platform allows you to process orders, print invoices, and packing slips. Basically, it handles the order throughout its path to fulfillment. This is a very important functionality, especially for stores with multiple products.\n\n\nBigCommerce multicurrency\n\n\nThe multi-currency feature helps BigCommerce to stand out as one of the leading platforms for global businesses.\n\n\n\nBigCommerce currency display configuration\n\n\nWhen selling with BigCommerce, there are 65 pre-integrate payment solutions, serving 230 countries and over 140 currencies. Some popular solutions are Afterpay, Amazon Pay, Square, Stripe, etc.\n\n\nBigCommerce multicurrency allows merchants to improve their cross-border sales since the currency automatically converts into customers’ native currency. What’s more, this feature is available for all pricing plans at no extra cost.\n\n\nBigCommerce POS\n\n\nIf you are planning to expand your brick-and-mortar business, BigCommerce is definitely a perfect choice. Its native BOPIS (Buy Online, Pickup in Store) APIs help to blend your offline-online shopping experience, while the POS integrations allow you to launch and start selling faster without operational headaches.\nBigCommerce POS\n\n\nUnlike BigCommerce competitors, this platform gives you complete freedom in choosing the POS provider that best suits your business. If you just want simple inventory syncing, go with Square, Clover, or Paypal Zettle. In case you have more than one inventory location, you can opt for other options, such as ConnectPOS, Vend, and Heartland Retail.\n\n\nAnother advantage when it comes to BigCommerce POS is that the platform never charges additional transaction fees. All you need to do is pick a suitable POS integration and sync your online and in-store catalogs; then, you will be able to manage everything from the BigCommerce control panel.\n\n\nBigCommerce dropshipping\n\n\nNext in our BigCommerce review, we’ll learn if BigCommerce can power dropshipping businesses and what the platform has in store to enhance the capabilities.\n\n\nDropshipping, for those who are not familiar with the term, is a typical business model that doesn’t require any stock level at all. Instead, you send order details to suppliers who then ship the goods on your behalf to your customers. While you don’t need much start-up capital, you’ll have to cope with low-profit margins, fierce competition, legal liabilities, and so on.\n\n\nDoes BigCommerce do dropshipping? Yes, of course! Does it help you overcome the disadvantages of dropshipping? We’ll see.\n\n\nTo run a dropshipping business with BigCommerce, you’ll have to install third-party integrations. Among a wide variety of 29 options available, there are top names such as Spocket, CustomCat, Syncee, and Ali-Express Dropshipping. If print-on-demand (POD) is your thing, BigCommerce also offers 18 POD integrations (Printiful, Printify, etc.) to cater to your needs.\nBigCommerce integrations for dropshipping\n\n\nAbandoned cart saver\n\n\nAn abandoned cart happens when customers leave the site before attempting to checkout. Based on Baymard Institute’s 2023 research, the average cart abandonment rate is 70.19%. Hence, finding a function that can save you from losing revenue is necessary.\n\n\nTo convert abandoned carts to orders and recover lost business, you can take advantage of BigCommerce’s useful functionality named Abandoned Cart Saver. Whenever a customer enters their email address and then leaves the site before checking out, Abandoned Cart Saver will send an automated email. This email contains a button that can route customers back to the cart page so that they can complete the checkout.\n\n\nBigCommerce Multi Storefront\n\n\nOf all BigCommerce reviews, multi-storefront may be the biggest advantage of the platform. This feature allows you to have multiple storefronts within a single BigCommerce account. Whether you’re selling different brands or selling in different regions to different customer segments, you can streamline management efforts.\nBigCommerce Multi Storefront\n\n\n\nThe number of storefronts differs based on the plan you choose:\n\n\n\nThe Standard plan allows you to create up to 3 storefronts, with one additional storefront costing $30;\n\n\nThe Plus plan allows you to create up to 5 storefronts, with one additional storefront costing $50;\n\n\nThe Pro plan allows you to create up to 8 storefronts, with one additional storefront costing $100;\n\n\nWith the Enterprise plan, you can have as many storefronts as you desire. Just let the BigCommerce sales team know your wish so they can be your genie anytime.\n\n\n\nBigCommerce omnichannel & multichannel selling\n\n\nSelling on multiple platforms has been increasingly important for growing eCommerce stores in recent years. With the explosion of the internet, social platforms as well as mobile commerce, it’s essential to reach out to customers wherever they are.\n\n\nAs a leading eCommerce solution, BigCommerce powers online merchants with both omnichannel and multichannel selling. The platform allows you to sell your products in multiple spaces, including reputed marketplaces, social platforms, and search engines. It’s also possible to keep track of sales, trends, and conversion rates using BigCommerce data reporting tools right from your dashboard.\n\n\nIf you want to enhance your multichannel selling capabilities, you can always opt for a multichannel listing tool in the BigCommerce app store.\nBigCommerce apps & integrations for multichannel selling\n\n\nTax & shipping\n\n\nIn this section of our BigCommerce review, we’ll discuss tax & shipping capabilities. The good news is that BigCommerce provides a wide range of shipping options and allows you to apply tax automatically.\n\n\nBigCommerce shipping\n\n\nWhen selling with BigCommerce, you can choose between various shipping methods. These include flat rates, price-based rates, weight-based rates, and in-store pickup. Free shipping is also available for BigCommerce merchants. You can limit free shipping to a specific zone or set a minimum purchase price to meet.\n\n\n\nBigCommerce shipping manager review\n\n\nWhat’s more, BigCommerce offers real-time shipping rates from third-party carriers, which can be a huge advantage over many BigCommerce competitors. It’s also possible to connect with third-party shipping tools on the BigCommerce app store.\n\n\nShipStation, an all-in-one shipping solution, allows you to get special discounts with leading companies like DHL, USPS, and FedEx. With ShipStation’s resources, you can provide superb customer service with in-store pick-up, next-day delivery, shipping tracking, free shipping, and more.\n\n\neCommerce tax\n\n\nWhen selling on BigCommerce, you will be granted complete control to set up your tax calculation rules. You can also connect with a third-party tax service to automate tax calculation and document submission. Both ways are very convenient and hassle-free.\nBigCommerce tax feature review\n\n\n\n\n\nWhat’s more, you can even display a label on your page stating whether your price includes tax or not. This will avoid any unnecessary misunderstanding with your customers.\n\n\nCustomizable checkout\n\n\nThe last eCommerce feature we would like to discuss in the BigCommerce review is customizable checkout. As luck would have it, BigCommerce provides significant levels of checkout customizability.\n\n\nThere are two ways you can customize your checkout page: one is to render the checkout on the BigCommerce storefront, and the other is doing it outside. If you opt to go along with the first way, BigCommerce will manage all shopper sessions using cookies and standard mechanisms. On the other hand, it’s other servers on the internet (CMS website or native mobile app) that are responsible for session management.\n\n\nBigCommerce Ease of Use\n\n\nOne thing we shouldn’t ignore in this BigCommerce review is the platform’s ease of use. After testing, we find that BigCommerce has all the features needed to get you started, easy and breezy.\n\n\nBigCommerce dashboard\n\n\nThe first time you land on BigCommerce’s dashboard, there will be tutorials to walk you through almost every process, whether you want to add products, configure shipping settings, or manage your tax rates. With that, you can quickly set up a basic store, as easy as falling off a log.\nIt’s a breeze to set up a basic store on BigCommerce\n\n\n\n\n\nAlthough it appears to be not too difficult to use, BigCommerce is not for non-techies, especially when it comes to store customization.\n\n\nThe platform currently uses the Stencil framework, but our take on it is that it’s only friendly for advanced developers. If you can afford to hire a developer, there is nothing to worry about. On the contrary, non-technical users will find it difficult to tweak it at their will, something that’s necessary for the average entrepreneur.\n\n\n\nThe “behind the scenes” area review\n\n\n\n\nOn top of that, the main reason people struggle with BigCommerce is its design interface, which is split into two areas. One is where you control the “behind the scenes” parts of your store – for example, products and discounts, while the other is for storefront customization.\nBigCommerce page builder\nThat being that, there’s good news for BigCommerce users! BigCommerce has recently introduced its new page builder, which facilitates the customization process for non-techies. The tool provides access to your theme’s template files for advanced template editing. You can easily drag and drop content into pages, like text blocks, videos, banners, buttons, blocks of custom HTML, etc.\n\n\n\n\nThe other area to edit your storefront is called Page Builder\n\n\nStill, we find that there’s a problem with its terminology. You need to be familiar with the technical terms beforehand, or else you will need a lot of time figuring out what they mean.\n\n\nIn brief, great power comes with great complexity. After this BigCommerce review, we’ve come to the idea that BigCommerce isn’t ideal for individuals who are not tech-savvy.\n\n\nSEO & Marketing\n\n\nBigCommerce SEO features\n\n\nIf SEO is one of your top priorities, BigCommerce is a great option. Amongst the hosted solutions, we find that BigCommerce is possibly a class leader in the SEO department.\n\n\nThe reason lies in the fact that BigCommerce puts a great deal of effort into improving website loading speed as well as providing enormous out-of-the-box features. This enhances the UX of your website, and search engines take notice as well.\n\n\nMoreover, the built-in blogging function allows you to upload blog posts easily without having to buy BigCommerce apps to manage content. The administration panel gives full access to metadata, header tags, titles, and URLs so that you can customize your blog and information pages to make them SEO-friendly.\n\n\nMeanwhile, it’s my experience that other platforms are likely to depend on Add-ons or Third-Party integrations which might decrease your sites’ performance. According to Quanta, BigCommerce’s average response time is 0,50s. That means BigCommerce is quite a fast platform. This response time matches exactly the speed recommendation of Google.\n\n\nFrom my use of BigCommerce, I list some of the best functions of BigCommerce SEO that will help your website rank higher on SERPs:\n\n\n\nSecurity: SSL certificate is included with each BigCommerce plan.\n\n\nSEO-friendly URL structure: URL structures can be long, short, or customized for products, web pages, and categories.\n\nBigCommerce SEO-friendly URL structure\n\n\n\n\n\n\nMobile-friendliness: All BigCommerce templates are responsive for desktops, mobile, and tablets and support AMP format.\n\n\nMicrodata, or Rich Snippets: With this function, you can enhance your search result listings with information like ratings, pricing, brand, and stock levels.\n\nBigCommerce Microdata\n\n\n\n\n\n\nOn Page-SEO: BigCommerce makes it very easy to adjust page titles, metadata, and headings.\n\n\n\nYou can always check out our BigCommerce SEO guide to get the most out of SEO functions.\n\n\nBigCommerce Marketing features\n\n\nBigCommerce offers quite a nice range of marketing tools to promote your online store. Some marketing features come at an additional cost, while others are free.\n\n\nSome of the main marketing features included in BigCommerce are:\n\n\n\nBanners: You can use them for various promotional and non-promotional purposes. This will help capture your audience’s attention and highlight your main content.\n\n\nCoupon codes & discounts: Especially handy if you’re doing an exclusive promotion and want to share codes via email. It’s very helpful in motivating buyers.\n\n\nEmail marketing: The platform comes with powerful options like MailChimp, HubSpot, iContact, and Constant Contact. With this function, you can build smart customer lists and automatically send targeted messages and newsletters to avoid lost sales.\n\nBigCommerce Email Marketing\n\n\n\n\n\n\nGoogle AdWords integrations: This allows you to promote your products on Google automatically.\n\n\nSocial Media tools: BigCommerce makes it easy to market your brand on social media. Simply add “Buy Now” buttons on Pinterest, Facebook, and Twitter to turn social browning into online buying.\n\n\n\nApps & Integrations\n\n\nAs a matter of fact, BigCommerce provides a reservoir of apps that help you streamline your business. Currently, there are roughly 1400 apps in different categories like Accounting and tax, Marketing, Shipping and fulfillment, etc.\n\n\n\nBigCommerce App Store\n\n\nSome of these apps are totally free to install, while others may cost you around $20 to $29 to purchase. More importantly, BigCommerce allows you to experience a 15-day free trial for several apps before making a payment. Thus, you can freely test whether that app is your cream of the crop or not.\n\n\nIf you’re still confused about choosing the right app for your BigCommerce site after reading this BigCommerce review, we’d love to recommend the best BigCommerce apps that you shouldn’t miss. Let’s check it out!\n\n\nPayment Gateways\n\n\nThe next part of our BigCommerce review is all about its payment gateways. When running a BigCommerce store, there are two ways to accept credit card payments.\n\n\nThe first way, also the simplest one, is to make use of the platform’s default payment option, Paypal powered by Braintree. With this option, you can enjoy several benefits compared to third-party payment gateways. Besides the one-page check-out function, you will be able to get preferential Paypal rates for credit card transactions depending on your pricing plan:\n\n\n\nStandard: 2.59% + $0.49;\n\n\nPlus: 2.35% + $0.49;\n\n\nPro: 2.05% + $0.49;\n\n\nEnterprise: 2.05% + $0.49 or lower.\n\n\n\n\nBigCommerce Default Payment\n\n\nOn the contrary, it’s possible to opt for third-party payment options. Currently, BigCommerce has 65 payment gateway integrations available out of the box for 230 countries, as well as 250+ local payment methods. Some popular solutions are Afterpay, Amazon Pay, Square, Stripe, etc. While you don’t need to pay any transaction fees to the platform (which is also a huge advantage over other eCommerce platforms), you can expect to pay subscription fees, transaction fees, or both.\n\n\nCheck out our article on BigCommerce payment gateways to learn more popular gateways and how they work!\n\n\nMobile commerce\n\n\nMoving to the next part of our BigCommerce review, let’s take a look at its mobile commerce feature. BigCommerce Mobile App is available for the Apple App Store and Google Play Store. It gives you the opportunity to manage your store on the go.\nBigCommerce Default Payment\n\n\n\n\n\nWith BigCommerce mobile commerce, it’s possible to check and update orders, view key performance metrics, monitor products, and search for customers in all of your BigCommerce stores.\n\n\nAdditionally, based on our testing for this BigCommerce review, here are some of the best features that help you monitor your store effectively on your phone:\n\n\n\nStore Performance details: You can grab an overview of your site, including your store’s revenue, orders, customers, and conversion rate by day, week, month, or year.\n\n\nCustomer management: It allows you to access the list of all your customers and view and search for detailed information about individual buyers (personal info and order history). Moreover, you can reach out to customers here via in-app phone and email links.\n\n\nOrder management: You can access individual orders and update the order status.\n\n\nCatalog management: Monitor all of your products, add new products, modify product inventory, arrange products into specific categories, add images, and control product visibility on your storefront.\n\n\n\nBigCommerce support\n\n\nFollowing our BigCommerce review, it’s time to see how BigCommerce works regarding customer support.\n\n\nWhen you sign up for a free trial, you’ll immediately receive an email offering an appointment for a 15-minute call. In this quick meeting, the BigCommerce support team will discuss with you your business, its goals, and how they can help you succeed. This alone is enough to beat other eCommerce website builders.\n\n\n\nBigCommerce Help Center\n\n\nOther BigCommerce’s customer support channels available depend on what price plan you’re on. By default, BigCommerce provides 24\/7 phone, live chat, and email support. In addition to those, you can also make use of video tutorials – and, even better, the BigCommerce Support Center. On this page, there are tons of resources to help you – from online forums to a knowledge base.\n\n\nAnd if you’re totally new to the platform, you should definitely check out BigCommerce University. It has many series of informative videos to guide you through every step of how to succeed with your online site.\n\n\n\nBigCommerce University\nWith the most expensive Enterprise plan, you can unlock priority support. This includes an onboarding consultant and prioritized phone calls with instant connections to the most senior and highly-trained support staff.\n\n\nIt’s worth noting that BigCommerce customer support is available in several languages: Dutch, English, French, German, Italian, Spanish, and Mexican Spanish.\n\n\nWith all that said, BigCommerce support is more powerful than most other eCommerce platforms!\n\n\nBigCommerce security\n\n\nSecurity is also an essential aspect we’d love to mention in our BigCommerce review.\n\n\nAll sites hosted on BigCommerce are level 1 certified PCI compliant. Hence, you don’t have to worry about leaking your customers’ personal and financial information. Moreover, your company infrastructure is also protected with enterprise-grade network architecture.\n\n\n\nBigCommerce Platform Trust Center\n\n\nAdditionally, you can choose to either share an SSL certificate or buy your own. Basically, a shared SSL means that your checkout isn’t hosted on your own website. It looks like it is, but the customer takes a different route.\n\n\n\nWant to Migrate to BigCommerce?\nIf you intend to migrate to BigCommerce, LitExtension offers a great migration service that helps you transfer your data from the current eCommerce platform to a new one accurately, and painlessly with utmost security.\nMIGRATE TO BIGCOMMERCE NOW\n\n\n\n\n\n\nBest BigCommerce Alternatives: What are BigCommerce Competitors?\n\n\nIt’s clear from the length of our BigCommerce review that BigCommerce is a highly-regarded eCommerce platform. That said, several downsides to BigCommerce might make you think twice before making a purchase. Some of them are expensive price plans, limited design possibilities, and third-party app limitations.\n\n\nOf all the BigCommerce competitors on the market, there are notable eCommerce platforms that make ideal BigCommerce alternatives, such as Shopify, WooCommerce, and Squarespace. While Shopify comes with a user-friendly interface and a huge app store, WooCommerce impresses merchants with amazing blogging features, and Squarespace provides eye-catching templates to choose from. \n\n\n\nWe’ve compiled a list of BigCommerce comparisons so that you will be able to have a detailed differentiation between the eCommerce solutions.\n\n9+ Keys Comparison between BigCommerce vs Shopify\n\n\nBigCommerce vs Squarespace: Which Platform to Build your eCommerce Business?\n\n\n7+ Aspects Worth Considering Between BigCommerce vs Magento\n\n\nBigCommerce vs WooCommerce – Which One is Better?\n\n\n\n\n\n\n\nBigCommerce Review: FAQs\n\n\n Is BigCommerce a good platform?Yes, of course. In its most general sense, BigCommerce is made-to-measure for big sellers with various rich built-in features. The platform also makes an ideal place for those who have an international plan, as BigCommerce excels with multi-channel selling. And more importantly, this hosted cart allows you to customize and scale up your business effortlessly.\n Is BigCommerce a reliable source?BigCommerce is a reliable and robust eCommerce platform. It has been in the market for many years, serving a large customer base, which attests to its stability and scalability.\nThe platform also provides reliable hosting, security features, and regular updates to ensure smooth operations and protection against potential vulnerabilities.\n What is the disadvantage of BigCommerce?While comes packed with several advantages, BigCommerce still has several downsides that may discourage merchants from using the platform.\n\nThe limited threshold for each pricing plan\nRequire certain technical knowledge\nNo shipping discounts are available on any BigCommerce pricing plan.\n\n Which one is better Shopify or BigCommerce?There’s no one-size-fits-all answer to this question. Both Shopify vs BigCommerce are leading eCommerce platforms and are awesome in their own ways. They come with different sets of eCommerce abilities that cater to different types of online merchants.\nWhile Shopify is an ideal option for businesses of all sizes and attracts a large number of eCommerce entrepreneurs, BigCommerce is more for those who are seeking a scale-up solution for their existing business.\n Who is BigCommerce best for?With all the features provided, BigCommerce is a perfect fit for merchants who need more flexibility to scale their business. Those who want to provide a seamless online shopping experience for their customers will also find BigCommerce a good option for their eCommerce store.\n\n\n\n\n\n\nFinal Words\n\n\nWe hope that you have a better understanding of BigCommerce after reading our BigCommerce review.\n\n\nOverall, BigCommerce is a SaaS eCommerce solution that makes it easy for you to create and operate your online eCommerce website quickly. It’s renowned for being the perfect match for middle and large-scale businesses. The platform still works nicely with small companies, but it’s not the best choice since it may cost a fortune if you surpass its sales limit. But if you already have one and are looking for growth soon, BigCommerce is a tough bargain to pass on.\n\n\nAfter reading this BigCommerce review, if you choose BigCommerce as your new platform, LitExtension is here to perform your BigCommerce migration. LitExtension – #1 Shopping Cart Migration Expert supports over 200+ shopping carts, including Magento to BigCommerce or Shopify to BigCommerce. All your data will be transferred speedily, accurately, and securely with no technical skill required.\n\n\nShould you have any questions, don’t hesitate to get in touch with LitExtension for help. All questions and recommendations from you will be responded to and answered promptly by our dedicated support team.\n\n\nVisit our eCommerce blog section to grasp even more insight about eCommerce, and join our Facebook Community to get more eCommerce tips and news.