Business Catalyst to Magento migration transfers your products, categories, customers, and orders securely and accurately through LitExtension’s All-in-One Migration Service, ensuring a smooth, hassle-free transition, with the results validated through a Demo Migration before the Full Migration.
You don’t need any technical know-how. Since Business Catalyst has already been shut down by Adobe, our team works from your available backup or export file, and you’re covered by up to 60 days of support after your Full Migration completes.
How to Perform Business Catalyst to Magento Migration
1. Review Your Business Catalyst Store
Our experts review your Business Catalyst store, product catalog, customer and order data, source access, and Magento requirements before confirming the migration scope.
2. Map Data & Run Demo Migration
We map supported Business Catalyst fields to Magento, configure migration options, and run a Demo Migration so you can review representative products, customers, and orders before the Full Migration.
3. Perform Full Migration & Validation
After Demo approval, we perform the Full Migration and validate products, categories, customers, orders, variants, images, addresses, and totals before handover.
Business Catalyst to Magento Migration: Recover Your Store Data and Rebuild
A Business Catalyst to Magento migration rescues your products, categories, customers, and orders from a backup file and rebuilds your store on a platform that is still growing. This guide shows what you can recover, what you must rebuild, and how to move step by step.
Business Catalyst Is Gone: What That Means for Your Data
Adobe retired Business Catalyst, so your old site no longer runs and you cannot log in to export data today. Your data now lives only in the files that you saved earlier. That is why this migration starts with your backup or export file, and not with a store connection. Find out where you stand in this table.
| What you still have | What this means | Your next move |
|---|---|---|
| A full backup or export that includes products, customers, and orders | LitExtension experts can read the file and migrate the data types that it holds. | Send the file to our team and ask for a review. |
| A partial export, such as a product list only | Experts migrate what the file holds. Missing data types need to be rebuilt or found elsewhere. | Search your old emails, laptops, and hosting accounts for other exports. |
| Only public pages, or an archived copy of your old site | Public pages do not carry customer or order records, so there is nothing to migrate as data. | Ask our experts to check what you have, and plan to rebuild your catalog in Magento. |
What You Can Recover from a Backup
The live LitExtension page lists the data types below for this migration, and what you recover depends on what your file holds. Contact the team to confirm the details for your store.
| Data type | What the migration can carry |
|---|---|
| Products | Name, SKU, short and full descriptions, status, manufacturer, tax class, price, special price, quantity, manage stock, meta title and description, weight, width, height, depth, tags, up-sells, cross-sells, attributes, downloadable products, grouped products, variants, and thumbnail and additional images. |
| Product categories | Name, description, sort order, image, meta title, and meta description. |
| Customers | First and last name, email, billing address, username, status, created date, and display name. |
| Orders | Order ID and number, date, status, items with SKU and options, prices, quantities, subtotal, discount, tax, shipping, total, comments, transactions, credit memos, invoices, customer name and email, and billing and shipping addresses. |
Magento for Former Business Catalyst Merchants: Pros and Trade-offs
Many Business Catalyst merchants had a simple all-in-one site. Magento gives you more room, and it also asks more from you. Weigh both sides before you commit.
| Where Magento helps | Where Magento asks more |
|---|---|
| Handles large catalogs, configurable products, and rich attributes. | Needs hosting that meets Magento’s system requirements, and that usually costs more than a basic site host. |
| Adds features through a large extension marketplace, so you can pick tools for payments, shipping, marketing, and analytics. | Needs developer help for custom work, because Magento is less point-and-click than an all-in-one builder. |
| Runs several websites and store views from one admin, which helps if you sell in more regions or languages. | Does not include every tool that Business Catalyst bundled, such as a CRM and email marketing, so you add them as extensions or services. |
| Gives you SEO controls for URL keys, meta data, and layered navigation. | Charges for premium themes and extensions as your store grows. |
Your Rescue Plan in Six Moves
Follow these moves in order. Each one keeps you from losing time on the next.
- Find every file you saved. Search old emails, cloud folders, laptops, USB drives, and past hosting or agency accounts for backups and exports.
- Check what each file holds. Open spreadsheets and count your products, customers, and orders, and note which data types are missing.
- Send your files to LitExtension. Our experts review them and confirm exactly what they can migrate.
- Prepare Magento. Install a fresh Magento store on suitable hosting, and keep your admin and FTP or SSH access ready. Back up the store first if it already holds data.
- Review the demo. Check a sample of your data in Magento before the full run.
- Run the full migration. Test the result, set up the rest of your store, and switch your domain when you are ready.
How the LitExtension Expert Service Works with a Backup
Because your source store no longer runs online, LitExtension handles this migration through the All-in-One service. LitExtension, the #1 eCommerce Migration Service, assigns a dedicated team that works from your backup, so you do not need technical skills. This table shows who does what at each stage.
| Stage | What LitExtension experts do | What you do |
|---|---|---|
| 1. Technical consultation | Study your backup, check which data types it holds, and note custom fields or special setups. We then sign a Service-Level Agreement (SLA) that fixes the timeline, the data volume, and your custom requirements. | Share your files and tell us your goals. |
| 2. Pre-migration setup | Collect the access that we need for your Magento store, check that it can receive the data, and map your Business Catalyst data to Magento’s structure. | Prepare your Magento store and share its access. |
| 3. Demo migration | Move a small sample of your data, test it, and fix any inconsistency before the full run. | Review the sample in Magento. |
| 4. Full migration | Run the complete migration on our secure cloud system, using the Additional Options that you choose. | Approve the demo. |
| 5. Results testing | Check the migrated data type by type, fix missing fields, and send you a detailed outcome report. | Review the report. |
| 6. Post-migration tasks | Offer Recent Data Migration (unlimited runs, when new data stays below 5% of the initial migration), Re-migration (2 runs), and Smart Update (unlimited runs) at no extra charge during the Technical Support window. | Tell us about any data to refresh. |
| 7. Customer support | Answer your questions for up to 60 days after the migration. The window lasts 30 days for orders of $1,000 or less, and 60 days for larger orders. We reply to tickets within 24 hours, Monday to Friday, 8:00 to 20:00 (UTC+7). | Send a ticket at any time. |
You can also switch on Additional Options: Create 301 Redirects to Your Magento Store, Preserve Order IDs, Strip HTML Tags from Category and Product Names, Clear Data on Your Magento Store Before Migration, and Migrate Images in Product and Category Descriptions. The Clear Data option deletes the existing data in your Magento store with no way back, so back up first. The 301 option maps old URLs where they are still recoverable.
Rebuild What a Backup Cannot Carry
A backup of store data does not include your site design or the tools that Business Catalyst built in. Plan to set these up in Magento.
| If you used this on Business Catalyst | Plan this in Magento |
|---|---|
| Your site design and templates | Choose a Magento theme. Development services can customize it for a similar look and feel. |
| Built-in CRM and customer tools | Use Magento customer groups, and add a CRM extension or an outside CRM if you need more. |
| Email newsletters | Connect an email marketing tool or extension to your store. |
| Web forms | Add a contact form through a CMS page or an extension. |
| Blog and content pages | Recreate pages as Magento CMS pages, and add a blog extension if you publish often. |
Move the Data by Hand from a Backup File
The manual route is free, but it takes a lot of time and invites errors. It also needs skills in spreadsheets and Magento, and a backup file is rarely in a shape that Magento can import. For more than a small catalog, the expert service saves time and lowers the risk. If you still prefer to do it yourself, follow these steps:
- Open your files. Convert each export to a CSV with a spreadsheet tool, one file per data type.
- Rename the columns. Match Magento’s import field names, and add required product fields such as SKU, attribute set, product type, and name.
- Clean the data. Remove duplicates, fix encoding, and save each file as UTF-8 CSV.
- Prepare your images. Place your product images in Magento’s import images folder, and reference each file by name.
- Import in Magento. Go to System, then Data Transfer, then Import. Import products first, then customers and addresses, and click Check Data each time.
- Handle orders. Magento has no native order import, so use an order import extension and follow its guide.
Rebuild Your SEO When Old URLs Are Dead
Your old Business Catalyst addresses may no longer work, so Google may already have dropped them. You can still win back some value if you collect the old URLs and map them to new pages.
- Collect old URLs from any sitemap that you saved, your analytics reports, and Google Search Console.
- Map each old URL to the matching Magento page, and turn on the Create 301 Redirects option for URLs that the tool can recover.
- Add manual redirects in Magento for every page that the tool cannot match.
- Write fresh titles and meta descriptions for your top pages.
- Submit your new sitemap to Google Search Console, and track crawl errors.
- Update links in your social profiles, email signatures, and listings.
Launch Checks and Common Surprises
Do not send traffic to your new store until it passes these checks.
- Compare product, customer, and order counts in Magento with the counts in your backup.
- Spot-check product pages for titles, SKUs, prices, variants, and images.
- Review your category tree and confirm that each product sits in the right category.
- Set up payment, shipping, and tax settings, then run test orders through the full checkout.
- Reindex your data under System, then Index Management, and flush the cache.
- Delete the LitExtension Connector files from your Magento store after the migration ends.
- Email your customers with clear steps for logging in to the new store.
- Switch your domain to Magento last.
The file holds less than you expected. Backups often miss orders or customers. Ask our experts to check the file early, and use the demo to see the real result before you pay for the full run.
Variants look different. Business Catalyst and Magento handle product options differently. Review the demo, and ask the experts to adjust the mapping.
Images are missing. A database-style backup does not always include image files. Send your original product photos, or ask the team how to supply them.
Orders look incomplete. Check which order fields your backup holds, such as transactions and addresses, and ask the team to confirm what moved.
Join 200,000+ businesses that have migrated with LitExtension. Start a Free Demo Migration to preview how your Business Catalyst products, customers, orders, and URLs will be transferred to Magento before running the full migration.
What Data Can Be Migrated From Business Catalyst to Magento
The following data can be migrated to Magento. To confirm which data from your Business Catalyst store can be migrated to Magento, please contact us for free consultation.
-
Products
- Name, SKU, Short Description, Full Description, Status.
- Manufacturer.
- Tax Class.
- Price, Special Price.
- Quantity, Manage Stock.
- Meta Title, Meta Description.
- Weight, Width, Height, Depth.
- Product Tags.
- Up-sells, Cross-sells.
- Attributes: Name, Values.
- Downloadable Products: Files, Max Downloads, Expiration Date.
- Grouped Products: Associated Products.
- Variants: Name, SKU, Weight, Quantity, Manage Stock, Image, Price, Special Price.
- Thumbnail Image, Additional Images.
Product Categories
- Name
- Description
- Sort Order.
- Image.
- Meta Title, Meta Description.
-
- First Name, Last Name, Email.
- Billing Address.
- Password, Username.
- Status.
- Created Date.
- Displayname.
-
- Order ID, order number.
- Order Date.
- Order Status.
- Order Items (Name, SKU, Option), Product Price, Quantity.
- Sub Price, Discount Price, Tax Price, Shipping Price, Total Price.
- Order Comments.
- Transaction, creditmemo, invoice.
- Customer Name, Email.
- Billing Address (First Name, Last Name, Company, Address 1, Address 2, Country, State, City, Zip Code, Telephone).
- Shipping Address (First Name, Last Name, Company, Address 1, Address 2, Country, State, City, Zip Code, Telephone).
Can’t find the data you need to migrate? Contact us or click on the Live Chat in the right corner for a free consultation.
Leave The Work For The Experts
If you’re non-tech, let our Magento migration experts handle your migration from A to Z.
Save your time for more important tasks.
How Your Data Is Secured During Migration?
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