Shopware Migration Service

Switching your store to Shopware is a smart move. It’s built to scale with you as your business grows. But before you can use any of that, you need to get your data over there first.

That’s what Shopware migration means:

• Moving your products, customers, orders, and other store data from your current platform into Shopware.
• Migrate from Shopware 4 or 5 to the latest version: Shopware 6.

LitExtension gives you a choice between a self-serve tool and a fully managed service. Shopware also offers its own free tool if you’d rather skip a third party entirely.

Method 1: How to Perform a Shopware Migration Using LitExtension

LitExtension offers two main migration methods: using automated tools or expert services.

Option A: Automated Migration (Self-serve)

Best suited for stores that want to handle the transition themselves with support from CS consultants:

• Step 1: Connect your stores. Select your source and target carts from the dropdown, enter both store URLs, and follow the prompts to establish a secure connection.
• Step 2: Choose your data. Pick which entities to migrate, such as products, categories, customers, and orders. In addition, there are always other options available to help protect SEO and run the store more effectively.
• Step 3: Run the migration. Start the process. It keeps running in the background even if you close the browser.

Option B: All-in-one Migration (Fully managed)

Ideal for stores that want LitExtension’s experts to handle the entire process.

• Share your requirements. Tell us your store size, data complexity, and goals. We use this to plan the right migration strategy.
• Confirm pricing and sign off. We flag anything that could slow the migration down and outline prep steps. Once you approve the plan, we get started.
• Set up your Shopware store. We configure your new store and install any extensions your data or features need.
• Map your data. We match your existing products, orders, customers, and settings to the right fields in Shopware, with workarounds for anything that doesn’t map directly.
• Run a demo migration. We migrate a small sample first so you can review the result and request changes before the full run.
• Run the full migration. We migrate everything and monitor it until it’s done. You don’t need to do anything during this part.
• Post-migration review and support. We check your store against the requirements from Step 1, then provide ongoing support.

Support after the migration:

• 30 days of free re-migrations and recent data updates, as long as new data is under 5% of your total volume
• 90 days of free smart updates after that
• 30 days of free technical support for follow-up questions
• A full refund if something major goes wrong within 30 days

This process works no matter which platform you’re migrating from. We’ve been doing this since 2011, across virtually every major eCommerce platform.

Method 2: Use Shopware’s Migration Assistant

Shopware also maintains its own free Shopware migration tool called Migration Assistant. It covers the basics well, but it won’t adapt to unexpected issues the way a migration expert can, and if something breaks mid-process, you’re troubleshooting it alone. It’s a better fit if your source store is fairly close to Shopware already, or your catalog is small.

Step 1: Prepare Your Source Store

Migration Assistant installs only on your new Shopware 6 store. What you need on the source side depends on your current platform.

• Migrating from Shopware 5: Install and activate the Migration Connector plugin on your Shopware 5 store. Then go to User administration and find or generate an API key for the account you’ll use to connect. Note the API key, username, and shop domain.
• Migrating from another platform (Magento, for example): Install that platform’s migration profile or connector extension from Shopware’s extension store first. Setup details vary by platform.

Step 2: Create The Connection

• In Shopware 6, go to Settings > Extensions > Migration Assistant and click Create connection.
• Name the connection, select the profile matching your source platform and version, and set the gateway to API.
• Enter the API key, username, and domain from Step 1, then click Establish connection.
• Confirm the source shop, profile, and interface on the Migration Overview screen.
• Go to the data selection screen and choose what to migrate: products, customers, orders, or extension data.
• If anything can’t be matched automatically (a payment type, for example), assign it manually when prompted. You can change these assignments later.

Step 3: Start The Migration

Click Start Migration. Shopware runs five automated stages:

• Data Reading – pulls the selected data from your source store
• Data Writing – writes it into Shopware 6, creating missing structures like customer groups or sales channels
• Media Download – transfers images and files
• Cleanup – removes temporary migration data
• Indexing – makes everything searchable in the new store

Use the Admin Worker for small migrations, but keep that browser tab open until it finishes. For a live store, use the CLI Worker instead so the migration doesn’t stop if you close the browser.

This walkthrough is based on Shopware 6.7. Menu labels may vary slightly in other versions.

Tips For A Smoother Shopware Migration

• Back up your current store first. A backup gives you something to compare against after the move and a safety net if anything looks wrong.
• Clean up your data before you move it. Remove outdated products, inactive customers, unused plugins, and old test orders to cut down on errors and speed up the transfer.
• Test the store manually before going live. Check product pages, cart, checkout, emails, and payment methods yourself before customers do.
• Use your post-migration support window. Small issues like a missing product image or a formatting glitch sometimes slip through. Get them fixed while support is still free.