PA is our expert who is assigned to take care of your migration and responsible for delivering satisfying results. PA is available to answer any questions and provides tech support for free.
LitExtension guarantees to have PA respond no longer than 10 hours for any arising issues during the migration process via Email/Phone/Chat, even on holidays.
All additional options that require extra fees such as SEO URLs Migration, 301 Redirect, Recent Data Migration… are FREE in the Shopline Migration Package.
LitExtension experts will listen to your special requirements, recommend needed steps to ensure the best migration preparation. These tasks include checking custom fields, server/hosting issues, etc.
Target Cart Setup and Validation
Setup Target Store, install needed plugins, prepare a proper environment before the migration.
UNLIMITED Free Demo Migration
LitExtension experts will configure a demo migration with limited entities for you to assess the efficiency.
Full Migration Implementation
LitExtension experts will configure and perform your full migration. All the unwanted issues will be detected by LitExtension Smart Controller and fixed by our experts immediately.
All Additional Migration Options for FREE
All the additional migration options for your specific migration requirements (like SEO URLs Migration, 301 Redirects, etc) are included in the service package.
This includes the modifications of your store and customizations of the migration system to migrate your store data. However, this is limited to the specificities of your source and target platforms. Please note that this DO NOT include the migration of non-standard data or data generated by third-party modules and extensions. Please talk to our Experts for more details.
Migration Results Testing
LitExtension experts will check your new store’s data to make sure all the data has been transferred accurately.
UNLIMITED Recent Data Migration, Re-migration or Smart Update
As your current store will still operate normally during the migration, it may have new data (orders, customers) or some data updated (products) after the migration. Therefore, LitExtension provides services to help you move the newly appearing or updated data to your new store after migration. Learn more about Recent Data Migration, Re-migration and Smart Update.
LitExtension provides a REFUND IN FULL within 30 days if there are any major technical issues with migrated data. See more here.
The Metafields will enable you to expand the store with Metafields in SHOPLINE admin to customize the appearance and functions. By using metafields, you can personalize and diversify the store design and product pages. Read more: https://help.shopline.com/hc/en-001/articles/7095355017113-User-Guide-for-Metafields
Due to the Shopline platform peculiarities, it sets limits for product variants. More specifically,you can create up to 5 product attributes. LitExtension migrates product attributes to Shopline as product metafields.
Yes. however, customers will still be required to reactivate their accounts. You can send out a customer invitation through email to provide customers with a reactivate notification. Go to SHOPLINE Admin panel > [Settings] > [Notification] > Customer > Customer invitation.
No way to migrate passwords to Shopline migration, since each shopping cart has its own password encryption peculiarities. Moreover Shopline was the hosted eCommerce solution and none can touch to Shopline database to check Shopline password encryption
Unfortunately, you cannot migrate several languages from Magento to Shopliney. In this case, you can use an app that will allow to translate the storefront into multiple languages or exploit several stores.
Yes, you can possibly migrate categories and subcategories of products from Magento to Shopline. However, in Shopline, products will be located under collections only. Therefore, all categories and subcategories of products from the Source Store will be changed into collections in Shopline
All migration jobs will be carried out on Linode servers located in the USA, Euro, Australia, Singapore,…
The data is protected by HTTPS secure protocol and 128-bit SSL encryption. Nothing is stored on LitExtension’s servers.
Only authorized LitExtension experts can access the source code to handle custom migration requests.
LitExtension is compliant with GDPR regulations, a global data protection law passed by the European Union.
We do not keep your credentials or import records after the migration. Your data is guaranteed not to be disclosed or used for any other purposes rather than the migration.
Your payment is processed by Paypal – the #1 worldwide payment gateway. Hence, LitExtension does not store any payment data.