Basic Authentication is a security feature that adds an extra layer of protection to your store by requiring a username and password before anyone can access your site. It’s often enabled on staging sites, development environments, or stores that aren’t ready for public viewing yet.
If Basic Authentication is turned on for your Source Cart or Target Cart, LitExtension’s Connector or migration process may not be able to access your store, since it gets blocked by this login prompt before reaching your actual site content. Therefore, before you run the migration with us, please provide our experts with the correct credentials so we can bypass it during the transfer.
To check or disable Basic Authentication, look in your hosting control panel (such as cPanel, under Security), or check with your hosting provider or developer if you’re not sure where this setting is managed.
If you have other questions or inquiries, please contact our Support Agents via live chat or email us at [email protected].
