What is a root folder?
The root folder is the main directory on your server where your store’s core files are installed, essentially the “home base” of your website. For open-source platforms, this is the location where LitExtension asks you to install the Connector file, since it needs to sit alongside your store’s existing files to access your data.
How to find your store’s root folder?
In most cases, your store’s root folder is located in the “home” folder.
If you can’t find it, please use the path /sub_folder/site_root_folder to access directly to your root directory. For example, this PrestaShop store is located in the source_carts/prestashop folder.
Below are some examples of the connector file after uploading and where your store’s root folder is located in the server (using FTP access in FileZilla).
WooCommerce and other WordPress plugins (Shopp, WP eCommerce, Jigoshop, Cart66, MarketPress)
WooCommerce’s root folder is your WordPress’s root directory, which contains WordPress’s source code.
Magento 1.x
Magento 2.x
PrestaShop
OpenCart
X-Cart
CS-Cart
osCommerce
VirtueMart and other Joomla extensions (MijoShop, HikaShop, J2Store)
VirtueMart’s root folder is your Joomla’s root directory, which contains Joomla’s source code.
Zen Cart
Shopware
If you have other questions or inquiries, please contact our Support Agents via live chat or email us at [email protected].
