Shopify to Square POS Migration

Our client is a U.S.-based retailer offering faith-based apparel, books, and gifts through both online and in-store channels. As their physical retail operations expanded, Shopify POS could no longer meet their needs—especially with multi-location inventory and event-based sales.

They decided to switch to Square POS and turned to LitExtension to manage the migration. They chose LitExtension for our deep platform knowledge and proven ability to handle complex, business-critical migrations with care.

The client needed to migrate all essential data from Shopify to Square—this included products, customers, orders, and POS records. Accuracy and data safety were top priorities, as any disruption could directly impact their daily in-store operations.

A major challenge in this project was the difference in how Shopify POS and Square POS handle in-store data. Shopify POS organizes products, customers, and transactions differently than Square, especially when it comes to variant tracking and sales history.

To handle the complexities of this POS-to-POS migration, we used our All-in-One Migration Service, assigning a dedicated personal assistant to manage the process from start to finish.

We began by thoroughly analyzing the data structure differences between Shopify POS and Square POS, then created a detailed mapping strategy to ensure accurate alignment of products, customers, and sales history. Special care was taken to preserve transaction records and customer profiles so the client could pick up right where they left off—without missing a beat.

Throughout the project, we maintained close communication, made real-time adjustments based on the client’s feedback, and ensured a smooth, disruption-free transition to their new POS system.