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BigCommerce to Shopify Plus Migration

This case study explores the successful migration of a leading online retailer of disposable bakeware from BigCommerce to Shopify Plus. Discover how LitExtension’s expertise and the power of Shopify Plus enabled the client to streamline their operations, enhance their customer experience, and unlock new possibilities for growth.

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Data We Successfully Migrated

400+
Products
53,000+

Customers

36,000+

Orders

Other

Custom Data

About Our Client

This client is a go-to online shop for all things disposable bakeware. Over 20 years, they have provided top-quality disposable pans and containers to everyone, from home bakers to big restaurants, bakeries, hotels, and catering businesses.

Their previous platform, BigCommerce, required advanced technical skills to make changes and updates. That’s when they needed a simpler and more intuitive platform that would allow them to manage their store and adapt to their growing business. Shopify Plus is the answer that they are looking for.

Our Client’s Requirements

Besides the basic data migration (orders, customers, products, etc.), our client had the following custom requirements for the project:

  • Individual B2B accounts: They wanted each business customer to have their own account for easy ordering. They also needed these new accounts to be connected to their existing customer information.
  • B2B pricing structures: They needed a way to offer different prices to their business clients. This meant creating special price lists just for businesses so they could see their discounts right away.
  • Targeted product catalogs: They requested different product lists for different types of businesses. This way, each business would see only the products they usually buy, with the right prices already included.

The Challenges

With the custom B2B migration tasks, maintaining data integrity throughout the process was highly important. Our team needed to develop a robust quality assurance process to verify that all customer data, pricing rules, and product assignments were accurately migrated and aligned with the client’s specific requirements.

Our Solution

We ran our All-in-One Migration Service to make the move to Shopify Plus as smooth as possible. For the B2B custom requests, to ensure compatibility, we converted the BigCommerce data into a format Shopify Plus could easily understand using a process called GraphQL.

In addition to the core migration, we also implemented several free Additional Options, designed to enhance the functionality of the new Shopify Plus store. These are all free of charge for our All-in-One clients:

  • Migrate Source Store categories into Shopify Smart Collection;
  • Transfer images from Categories, Product descriptions to Target Store;
  • Preserve Order IDs on Target Store;
  • Create the 301 redirects on your target store after migration.

Project Timeline

Migration Preparation

  • Technical consultation: 1 day

Demo Migration

  • Run Demo Migration for all products, customers and orders entities: 1 day
  • Run Demo Migration for custom requirements: 2 days
  • Wait for client’s confirmation: 1 day

Full Migration

  • Run the Full Migration & Additional Options: 5 days
  • Test result: 2 days

Project Handling

  • Project reviewing based on client’s feedback: 3 days

What Customer Thinks About Us

“I recently used LiteExtension for the migration of my BigCommerce store, and I couldn’t be happier with the service! The migration process was seamless, and they paid close attention to all the options I requested. The custom tasks were difficult but the team is highly responsive and extremely competent. I highly recommend LiteExtension for any Shopify migration needs!”

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