Customer Password Migration

LitExtension helps migrate customers’ passwords from the current eCommerce platform to a new one. With this service, customers can login to the new website normally after re-platforming without resetting password or creating a new account.

Why use Customers’ Password Migration Service?

Each platform has a particular data structure and its own password encryption technique. Switching eCommerce platform makes customers’ password no longer valid. Accordingly, they cannot sign in to your website. This leads to the customers’ dissatisfaction and inconvenience. That’s the reason why LitExtension comes up with this helpful function.

To migrate customer password, tick the option “Migrate customers’ password” during step 2 to configure the migration. After that, follow the instruction to download and activate the plugin. This customer password plugin enables your users to sign in and shop on your new site normally.

Download Customer Password Migration

Unfortunately, this service is only available for open-source eCommerce platforms. With hosted solutions, we cannot migrate your customers’ password because these platforms don’t allow access to their source code. Another thing to keep in mind is that you don’t need to use this plugin when moving to a new website on the same platform. The reason is it can still read your customers’ passwords.

Click HERE to know how to install LitExtension Customer Password Migration plugin.

Important note:

  • The plugin should be installed only to the target cart
  • We recommend keeping Password Migration plugin activated till all of your customers log in at least once. Afterwards, it can be disabled or deleted.
  • For additional information on your Password Migration, please do not hesitate to contact us for further assistance.

Frequently Asked Questions

Can I migrate Customer Passwords to BigCommerce?
Currently, you cannot migrate customer passwords from other platforms to BigCommerce . Each shopping cart has its own password encryption peculiarities. BigCommerce is a hosted e-commerce solution, so it does not allow users to have access to the database to check BigCommerce password encryption.
Can I migrate customer passwords to Prestashop?

Litextension can help you to migrate Customer Passwords to Prestashop aiming to help your registered clients to login to the Prestashop site without resetting their password. The plugin is not required if you run Prestashop to Prestashop Migration. Click here for further details.

Can I migrate Customer Password to WooCommerce?

Yes, LitExtension provides you with an opportunity to migrate passwords from and to WooCommerce under the condition that the store has default settings and no custom code modifications are included. Click here for further details.

Download customer password migration plugin

Customer Password Migration is a plugin of LitExtension allowing users to migrate customer passwords from the old platform to a new one. Therefore, shoppers can possibly log into the new site normally without resetting password or creating a new account.

Can I migrate Customers Password?

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Is it possible to migrate customer passwords during PrestaShop migration & upgrade?

By using LitExtension Prestashop Passwords Migration Plugin, you can migrate customer passwords to your target store in PrestaShop. Click here for further details.

To get answer to more question, visit our complete FAQ page or Contact Us

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