Each platform has a particular structure and its own way of coding password. Switching e-commerce platform makes old accounts of your clients no longer valid. Accordingly, an issue possibly happening is that your customers cannot sign in your site and will feel uncomfortable and inconvenient to reset or create another account. The worst situation could be losing your customers due to unhappy experience.

Fortunately, as one of the world leading data migration experts, LitExtension provides all services to help you solve any problems relating to data transfer. Thus, this article will give you detailed instruction on how to migrate your customer password with LitExtension.

What is Customer Passwords Migration Plugin?

Customer Password Migration is a plugin of LitExtension allowing users to migrate customer passwords from old platform to a new one. Therefore, shoppers can possibly log into new site normally without reseting password or creating a new account.

Passwords Migration

Which Pairs of Carts Can You Perform Customer Passwords Migration?

Customer Password Migration is a plugin of LitExtension allowing users to migrate customer passwords from old platform to a new one. Therefore, shoppers can possibly log into new site normally without reseting password or creating a new account.

Currently, LitExtension is supporting migrating users’ password from the following platforms

Source \ Target Store Magento WooCommerce Prestashop OpenCart
Big Catel
Business Catalyst
Drupal Commerce
Miva Merchant
OXID eShop
Pinnacle Cart
WP eCommerce
WP eStore
WP Online Store
When you move your cart to another site but the same platform, you don’t need to use this plugin because the new site can read the encrypted passwords. In case your target site is hosted cart (such as Shopify, Bigcommerce, Volusion,…) Your customers will reset their password via email because those platforms don’t allow third-party to be set into it to read password.

Important Note:

  • The plugin should be installed only to the Target Cart
  • We recommend to keep Password Migration plugin activated till all of your customers log in at least once. Afterwards, it can be disabled or deleted.
  • For additional information on your Password Migration, please do not hesitate Contact Us for further assistance.

Download Customer Password Migration Plugin

How We Protect Your Data

We at LitExtension prioritize data security and have a set of practices, technologies and policies in place to ensure the highest level of security for your data. Check out our Data Security Policy.


Server Security

All migration jobs will be carried out on Linode servers located in USA. Linode is a cloud hosting company offering customers on-demand access to Linux virtual servers on high speed internet connections


Data Security

The exchanged data is protected by HTTPS secure protocol and 128-bit SSL encryption. We do not store your data on our servers, data will go directly from your source to target with highest level of security.


Data Access Security

Only authorized LitExtension engineers can access the source code, handle custom migration requests and work on support cases on demand of the support staff.


GDPR Compliance

GDPR is a global data protection law passed by the European Union that shifts the ownership of customer data from the organizations that use it to the individual customer. LitExtension is compliant with GDPR regulations.


Non-Disclosure Agreement

We don’t keep your credentials or imported records after the migration is complete. We guarantee that your data isn’t disclosed or used for other purposes than its migration.


Payment Security

We are using Paypal – the No 1 worldwide payment gateway for every orders. All your payment data is processed by Paypal, We will not store any payment data of the customers.

What Customers Say About Us

These guys won't let you down! No matter how complicated or hard your migration is, they'll always come up with a solution! They offer migration services that I'm sure no other website or plug-in has as I've looked everywhere myself. They also provide a great after-sale support, they will be there with you until your migration is done perfectly! which by the way is extremely fast! An excellent, friendly, and helpful support team, and a very smart, fast, developers team :).

Sal (Saudi Arabia)

Flawless service had a couple little issues due to all the plugins on my original Prestashop store but they went straight to work and solving the issues even a couple working out there working hours due to the time difference. Soon as the little issues where resolved data migration went off without an issue.

Ian (United Kingdom)

After few failed attempt with others migration software, we finally migrate our old WOOCOMMERCE website to SHOPIFY, and it is all possible due to the great support from LitExtension's team, Thank you again! Pradipta WPFreelance

WPFreelance (India)

I've had nothing but a great experience with the guys at LitExtension and it has been a breeze migrating and their after sales support is wonderful as well. Definitely prefer them over competitors in the market who are all about sales and nothing about support! Thumbs up and please keep it up!

Chow (Singapore)

Ashley was really helpful when we got stuck and the support offered was amazing. Great support from Litextension. Awesome and amazing product

Harry (India)

After hiring may other developers for migration, I'm very happy with Lit Extension and would only use them. Not a lot of migrations work as fast and I wish I hired them first. They do the job fast and efficient.

kustom label (Canada)

Just ask exactly what you need and that's it !!!! It is done !!!! Amazing brain, amazing possibilities !!!! Thank you Litextension !!!

Panagiotis (Greece)

Despite a stalled start due to server issues, the support team did a great job in helping me through the problem and certainly 'went the extra mile'. Highly recommended.

Paul (France)

Upgrading from Magento 1x to 2x can take a lot of time working through through the details of migration. This product (along with some excellent support), did exactly what I needed to get all of our products, sales, and customer info migrated!

Denvelopment (United States)

Excellent support team that was very responsive to customization needs and adjustments when fixes were required. The product takes a very complex process and makes it do-able. It also allows you to do main migration and then later migrate only what has changed. I am very impressed with the product and especially with the support! Highly recommended!

Mitch (United States)