At LitExtension, we’re committed to providing timely support so your migration goes smoothly. Our working hours vary depending on the type of support you need, as outlined below.
Pre-sales & Automated Migration Tool Support
We’re available from 8:00 AM to 8:00 PM, Monday to Friday (UTC+7).
All-in-One Migration Service
For customers using our All-in-One Migration Service, our Customer Support team is available 24/7, including weekends, to assist you (excluding national holidays):
- Tuesday to Saturday: 00:00 – 23:59 (UTC+7)
- Sunday and Monday: 08:30 – 23:59 (UTC+7)
Note: For both the Automated Migration Tool and All-in-One Migration Service, we commit to responding to your request within 24 hours.
In case you have any other questions, please reach out to us via:
- Ticket system (highly recommended)
- Email us at [email protected]
