Yes, LitExtension offers a Customer Passwords Migration Service to help preserve your customers’ login accounts after the migration, so shoppers can sign in on your new store without needing to reset their passwords.
However, this service is only available for a selected number of open-source platforms, such as WooCommerce, Magento, Shopware, PrestaShop, and others. This limitation exists because hosted platforms typically restrict access to encrypted password data for security reasons, which makes direct migration impossible on their end.
To check if customer password migration is supported for your specific migration project, contact our Support Agent for a free consultation via live chat or via email at [email protected].
