BigCommerce is a hosted platform like Shopify and Volusion. This platform earns high reputation thanks to its strengths. Its scalability and customizability are what contribute to the platform’s superiority over its competitors. In recent years, the popularity of Magento has always been bigger than BigCommerce. However, if you only have little technical knowledge, migrate from Magento to BigCommerce will be a good choice as Magento is an open-source platform and creating a new BigCommerce store is as easy as pie.

If you are struggling with your current Magento store and looking for a more supportive and effortless one, new BigCommerce store is more likely to be an ideal solution for you. This article may guide you to walk through 6 short steps to migrate from Magento to BigCommerce in minutes with the automated data migration tool of LitExtension:

  1. Backup data from Magento
  2. Set up a new BigCommerce store
  3. Migrate from Magento to BigCommerce
  4. Check the results after migration
  5. Adjust the post-migration store
  6. Migrate newly appearing and edited data

Let’s specifically dive into each step!

Migration Steps

How to migrate from Magento to BigCommerce?

Migration preparation

1. Back up data on Magento

Backup data is a must-have preparation to preserve the significant data in case any interruption emerges in the migration process. There are four easy steps to backup data from Magento 1, stick to it!

Backups on the Magento admin panel

Step 1: Login to your Admin Panel, navigate to System > Tools > Backups.

Step 2: There are three options depending on the type of data required for backup. Click one of the following buttons.

  • System Backup: Creates a full backup of the database and the file system.
  • Database and Media Backup: Creates a backup of the database and the media folder.
  • Database Backup: Creates a backup of the database.

Step 3: During the backup process, remember to turn on the maintenance mode by ticking the checkbox. This mode will show a temporary error notification to all customers that prevent them from placing an order. This mode will be automatically turned off after the backup task has finished.

Backup options

Step 4: Once this finishes, you will receive an informed notification and the list of backup will appear on the table.

Completed backup

2. Set up new BigCommerce store

After backing up your files successfully, it’s time to create a new BigCommerce home and begin your migration.

Firstly, you need to register a new BigCommerce account by filling out the form. This platform offers a 15-day free trial with no credit card required and no strings attached.

Getting started with BigCommerce

Next, key in your email and password, input your proposed or existing store’s name, and provide some general information about your business. After that, you will be directed to your new BigCommerce store’s dashboard where you will learn how to build an eCommerce website.

BigCommerce dashboard

It’s unnecessary to pay attention to BigCommerce’s advanced features while building and launching your store yet. In addition, BigCommerce’s support team is available round-the-clock to help you via phone and chat in case you need any assistance.

Migrate data from Magento to BigCommerce

1. Create a LitExtension account

First and foremost, you will need to Register an account or Sign in on the LitExtension homepage to create a new migration to BigCommerce.

Register a LitExtension account
Register a LitExtension account

2. Enter Source Cart and Target Cart information

Now that you have a new LitExtension account, you can create your new migration from Magento to BigCommerce by click on the “Create New Migration” button.

In the migration setup page, you need to enter the Magento Source Store information including your store URL. Make sure you download and install the connector into your Source Cart to retrieve the data from the old store.

Source Cart Setup
Source Cart Setup

Having trouble with any step? You can always check out the whole process to migrate from Magento to BigCommerce in this comprehensive tutorial video.

Next, moving to the Target Cart, choose BigCommerce from the drop-down list. Then enter your store URL. For this platform, you also need to provide us with your API Path, API token, and Client ID/Username.

Target Cart Setup
Target Cart Setup

Important: In your Advanced Settings > Order Notifications, make sure you DO NOT tick any options in the box “Email customers when”. This will prevent the App from sending notification emails to customers during migration.

3. Select entities and additional options

This site asks you to choose entities that you want to migrate from Magento to BigCommerce. LitExtension allows you to transfer all of the important data including products, customers data, orders, and so on. You can select either all of them together or some certain data.

Select entities to migrate
Select entities to migrate
Additional Options
Additional Options

You can extend your migration potentials with Additional Options such as preserving product IDs on Target Store, Strip HTML from category, product names. You can also match Languages, Order Status, and Customer Group together to display consistently in the BigCommerce store.

Language & Order Status Mapping
Language & Order Status Mapping

4. Perform migration

LitExtension highly recommends you to try a demo first to see the way the system operates. Or else, you can run full migration immediately.

  • To try Demo: Demo migration mode limits the number of 20 entities. The protocol is totally similar to the actual migration. After choosing entities and extra options, simply click “Start Free Demo Migration” to prerun.
Try free Demo migration
LitExtension’s demo migration

During Demo migration, you can see the data transfer status. Test transfer will take about 20 minutes depending on the number of entities you migrate. You can turn the site off during the process and sip some coffee. You will get the notification email for the result as soon as it’s complete.

  • To perform Full Migration: You can “Skip Demo Migration” to perform full migration right away. Similar to the Demo version, once the migration starts, it will run on the server implicitly and only announce once the process is done.
Full Migration Is Running
Full Migration Is Running

Post-migration activities

1. Check the migration results

Now, you have transferred all your data to the new BigCommerce store, click on “Check result” to double-check everything. You may consider follow the head check below:

  • Ensure all your products display on both front-end and back-end.
  • Make sure all your products are appearing in the appropriate categories, and onsite search.
  • Examine every link leads to menus, header, footer, and inside the pages.
  • Sample a purchase in your new store.

You can find a more detailed checklist How to check results after full migration on BigCommerce. Otherwise, you can contact the LitExtension support team for further assistance.

2. Choose themes

Currently, BigCommerce is providing 12 free themes and 100+ paid options charging users from $145 to $235 each. All of these are mobile responsive and effortless to customize. Unfortunately, you can’t migrate the theme from the old store to the new one due to the incompatible structures of these two platforms. However, you can either custom your new theme to look similar to your old one or give your site a brand-new look. Besides the BigCommerce theme store, you can also search for a wide range of themes in Themeforest or Templatemonster, etc.

BigCommerce themes

However, in case you are still struggling to sort out the most suitable theme for the site, you can refer to Top 8 best BigCommerce themes carefully chosen from a large number of themes.

3. Configure tax and shipping settings

Next, you need to set up your tax, tax rates and shipping options. This is of paramount importance to control how taxes are calculated and appear on the customer interface with both manual tax and automatic tax setups.

Go to Store Setup › Tax, scroll down and click Edit next to Tax settings to get started.

Tax Setting

BigCommerce also has made a detailed guide to set up tax that you can check out for more info. Additionally, configuring shipping options is an important measure that allows you to set up real-time delivery status for the buyers.

Go to Store Setup -> Shipping to get started. If you’re not familiar with BigCommerce, the built-in shipping setup may guide you to add your origin address and the shipping services you want to offer as a default for all transactions.

4. Set up payment

BigCommerce offers over 65 integrated payment gateways to its users. They also offer integrations to the most popular digital and mobile wallets, such as Apple Pay, Amazon Pay, PayPal, and more. All BigCommerce plans don’t charge transaction fees except for credit card rates. However, you can always minimize this kind of fee by installing a higher plan.

To view the available payment gateways for your store, go to Store Setup -> Payments, and click on “Online Payment Methods

Locate your desired payment gateways and click “Set up”. Once you’ve entered your credentials and settings, click “Save”. Your payment gateway is now installed!

5. Deal with new data

During the migration process, your old Magento store still operates normally.  Thus, new orders and newcomers have still been placed while setting up your new BigCommerce store. This is when our services such as Recent Data Migration, Smart Update, and Re-migration are serviceable.

  • Recent data migration helps you transfer all the data that have newly appeared or added in your Shopify store during and after the migration.
  • Smart Update allows you to update data that has been edited and, at the same time, migrate those that recently appear in your Shopify store during and after the migration.
  • Re-migration service enables you to migrate your data all over again.

Within 3 months after using our full migration service, all the services above are totally on the house. However, it is recommendable that your total additional entities should be less than 10% of the total number of entities in the very first transfer.

6. Change DNS and switch domain

Change DNS and switch domain

When building the new store, DNS settings also require an update navigating to the new IP address. In this situation, contacting your old hosting provider is likely to be the most optimal way to do so. Otherwise, we also support our customers with switching domains after the migration. Let’s check it out!

7. Place some orders

Now, your new BigCommerce store is ready to launch! However, you should request a test order to fully accomplish your customer’s purchasing experience in your new shop and make necessary adjustments to create a more pleasant and efficient journey.

Here are a few different types of running demo order:

  • Completing a successful and a failed transaction
  • Refunding and canceling an order
  • Fulfilling or partially fulfilling an order
  • Saving a successful order

For further details about every single step, please check out this article.

Why should you choose BigCommerce?

BigCommerce is a platform available to startups as well as established companies which fulfills their needs to begin with and cultivate their online store. This software is symnonymous with its simple to use interface as well as advanced built-in features.

On the other hand, BigCommerce offers its customers the ultimate benefit of a free trial of 15 days. It is the best and cheapest eCommerce software you can ever get.

Besides, there are several additional reasons why store owners should consider this eCommerce software:

  • It offers customizable pre-built website templates.
  • The software has built-in SEO
  • It has marketing as well conversion tools to offer to its customers.
  • BigCommerce also offers tools to achieve shipping as well as things related to payments.
  • The software has 99.99% uptime.
  • You also get the benefit of annual conferences on eCommerce.
  • The platform offers point of sale (POS) solutions to its users.
  • You also get B2B eCommerce solutions.
  • BigCommerce software has a single dashboard to organize the product listing of the website. Plus, Amazon, Facebook, Insta, and many other channels.
  • It offers around 28% of year over year growth of your online store. This is the average rate of growth of these software users as per the research conducted by Ipsos.


In summary, this article provides readers with precise instructions on how to migrate your database from Magento to BigCommerce using the LitExtension tool. With LitExtension, our experts will guarantee accurate performance and the highest level of security to your store’s data. If your store is operating on another platform that dissatisfied you, you may find a way to migrate to BigCommerce in this article.

In case you are busy and just want someone to totally take care of your store migration for you or your store has some third party modules or some custom fields that need to be migrated, we would like to offer the All-In-One Migration service, this service provides high quality migration service with low cost. We will perform data migration and provide all the necessary customization for you. The main goal is to save time and minimize efforts of e-merchants.

LitExtension has a dedicated support team who are 24/7 available to handle any of your concerns via ticket, phone, live chat, or email. At LitExtension, customers’ satisfaction is of greatest importance to us. If you have any more questions while using LitExtension service, please visit our Support Center or feel free Contact Us. Let’s join our community to get more eCommerce knowledge.