Are you considering SHOPLINE for your online store? You have come to the right place! In this SHOPLINE reviews, we’ll help you answer the question, “Is SHOPLINE legit?”
Briefly, SHOPLINE goes beyond just an eCommerce platform. It's a complete solution that makes setting up and running your online store easy. SHOPLINE can help you seamlessly engage with your followers, sell internationally, and set up a consistent omnichannel presence.
In the following lines, we will give you a comprehensive understanding of SHOPLINE, including:
- Overall SHOPLINE reviews;
- SHOPLINE pricing analysis;
- Detailed reviews about SHOPLINE features;
- How to migrate to SHOPLINE.
Let’s get into it!
An Overview of SHOPLINE
Before exploring the key features of SHOPLINE, let’s start by taking a quick glance at all the fundamentals of this platform.
What is SHOPLINE?
Shopline is an eCommerce platform designed to help businesses create and manage their online stores. It offers a range of tools and features that assist users in building a customized online storefront, handling product listings, managing inventory, processing payments, and fulfilling orders. The platform also allows you to sell globally on web stores, social media, chats, retail, and marketplaces.
Furthermore, SHOPLINE makes things easy for you and your customers with multiple payment and shipping options. SHOPLINE payment gateways and reliable shipping integrations ensure a smooth and hassle-free purchasing experience.
Additionally, SHOPLINE’s real-time order status and data visualization tools can help you easily track your orders and manage your sales. These features provide valuable insights, allowing you to make informed decisions and optimize your business strategies effectively.
Pros & cons of using SHOPLINE
As said, SHOPLINE is an all-in-one solution for getting your online business up and running smoothly. Nevertheless, like other eCommerce platforms, it still has some certain drawbacks.
Take a look at the table below for the main pros & cons of this solution.
Pros | Cons |
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Now that you have a better grasp of SHOPLINE, let's move to the main part of this SHOPLINE reviews. We will provide a more comprehensive view of SHOPLINE, including its pricing and key features.
SHOPLINE Pricing
One of the first SHOPLINE reviews we want to emphasize is that it is much cheaper than other eCommerce platforms, such as Shopify, but still provides almost all similar features. To name a few, there are free, good-looking themes, mobile app support, integration capability, and more.
If you are unsure whether SHOPLINE suits your needs, there’s a 14-day free trial to experience its nature. After that, the platform provides four plans with a monthly starting price of $29. Things will get cheaper when you upgrade to annual billing since SHOPLINE gives you 2 extra months for free.
Now, let's dive a bit deeper into the SHOPLINE pricing plans.
For $29 per month, you will get the Starter SHOPLINE plan with all the essential eCommerce features. This is a suitable option if you’ve just started your business or want to build a simple online storefront for your existing physical one.
In case you want to expand your online business further, consider upgrading to the Essential plan. For $50 more each month, you’ll get everything needed for a growing company, such as a 50% lower transaction fee and double staff accounts.
How about the SHOPLINE Premium plan? At $269 per month, this package provides all the best features of the two previous plans plus some exclusive benefits, like a minimum transaction fee and 100 staff accounts.
Last but not least, the Enterprise plan makes operating a large eCommerce business effortless. In addition to the features of the first three plans, you will have access to free customization stores, organization management, fast checkout, a free wholesale feature, and more.
Starter plan | Essential plan | Premium plan | Enterprise plan | |
Transaction fee | 2% | 0.8% | 0.4% | Custom |
Staff accounts | 5 | 10 | 100 | Unlimited |
Free theme template | Yes | Yes | Yes | Yes |
Multi-store management | Yes | Yes | Yes | Yes |
Abandoned checkout recovery | Yes | Yes | Yes | Yes |
Multi-platform migration tools | Yes | Yes | Yes | Yes |
10 customization stores | No | No | No | Yes |
Organization management | No | No | No | Yes |
Checkout UI extension | No | No | No | Yes |
API rate limit | 4 requests/sec | 4 requests/sec | 4 requests/sec | Unlimited |
B2B & Wholesale | $19.9/mo | $19.9/mo | $19.9/mo | Free |
POS pro | $79/month for each location | $79/month for each location | $79/month for each location | 20 locations included. $79/month for each additional location |
Best for | Beginners | Intermediates | Advances | Enterprises |
Key Features
Moving forward, we’ll give you detailed SHOPLINE reviews of its comprehensive features.
Easy to set up
SHOPLINE's ease of use is definitely one of its standout features. The platform is designed to be highly user-friendly, making it an ideal choice for both eCommerce newcomers and seasoned professionals.
With SHOPLINE's straightforward process, setting up your store is a breeze, and you'll be up and running in no time. Its drag-and-drop design features ensure a hassle-free experience as you create and manage your online business. From adding products and selecting payment gateways to configuring delivery options, SHOPLINE's intuitive interface guides you every step of the way, even without extensive technical expertise.
And if you happen to hit a snag, comprehensive support and resources are readily available to assist you every step of the way.
Let's learn how SHOPLINE simplifies the process of building and managing an online store:
Shopline is one of the most simpler and easier platforms ever. It is perfect for the newbie who has 0 business experience. It has clear beginner’s tutorial for the beginners like me to star up their business. You will get detailed help from their professional technical team. They even can give you tailor-made store building and marketing strategy. Thanks to have them.
Joanna, China.
Mobile app
One of the great things about SHOPLINE is that you can manage your eCommerce business anywhere. They developed both website and app versions so that merchants can keep track of their stores seamlessly.
Similar to the website version, the SHOPLINE app also supports various features for efficient online store management. It allows for customizable store design, comprehensive product listing management, order management, real-time data analytics, inventory management, and more.
This app also offers the ability to manage marketing campaigns across multiple channels from a single dashboard. Additionally, it supports the creation and management of loyalty programs to enhance customer relationships.
Design functionality
Another SHOPLINE reviews we can not miss is that SHOPLINE empowers merchants to create an online storefront that's both visually stunning and effortlessly functional. With 20+ free, professionally designed themes to choose from, you're sure to find the perfect match for your brand's aesthetic, whether you're running a fashion boutique, a tech store, or a health and wellness shop.
And it's not just about looks. SHOPLINE's themes are crafted with conversion optimization in mind. Imagine showcasing your bestsellers with eye-catching product carousels or strategically placed call-to-action buttons that gently guide customers toward checkout. Plus, every SHOPLINe theme is fully mobile responsive, ensuring a smooth and enjoyable browsing experience on any device, from desktops to smartphones.
Want to add your personal touch? SHOPLINE makes customization easy! Play around with different fonts and colors, add engaging content sections, and swap out images to create a look that's uniquely yours. The intuitive drag-and-drop interface puts you in control, allowing you to tweak layouts and features without advanced coding skills.
While SHOPLINE's customization options cater to a wide range of needs, their support team or a SHOPLINE expert can guide you toward the best solution if you have particular requirements or require unique integrations.
Good integration capability
The next part of this SHOPLINE reviews is its integration capability.
As a matter of fact, SHOPLINE isn't just about creating an attractive online storefront–it can help you build a central hub for your entire eCommerce operation. The platform's capability to integrate with a wide range of essential apps allows you to streamline your workflow and scale your business operations.
In the SHOPLINE app store, you can find hundreds of apps tailored to your specific needs. This can include payment gateways for secure transactions, shipping carriers for efficient delivery, or marketing automation platforms for targeted campaigns. By integrating with various tools and services, you can extend the functionality of your SHOPLINE store beyond its core features and create a more streamlined and efficient workflow within your business.
SHOPLINE's integration capabilities also enable you to adapt and scale as your business grows easily. With access to a wide range of integrations, you can seamlessly connect new tools and services as your company expands. For example, you might need to integrate a new fulfillment service to handle increased order volume or a new payment method to process more order payments.
While SHOPLINE offers a marketplace with a wide variety of apps, it's worth noting that it might not have every single specialized app available. However, SHOPLINE does offer an API that allows for custom integrations and development, which will be discussed further in the next section.
Built-in app builder
As said, SHOPLINE offers a curated selection of reliable and popular solutions for businesses struggling to find the right app at the SHOPLINE app store. With SHOPLINE API documentation, you can create a customized eCommerce app tailored to your store's needs. This means you can build an app that matches your requirements, making your online store more efficient and better suited to your business goals.
This is why SHOPLINE has won many hearts of online merchants around the world:
Many of shopline's plugins are free, which greatly reduces my operating costs, and their membership system and EDM system work very well.
lance, HK.
However, please note that SHOPLINE only supports three main types of applications: “App Market Place,” “Single Merchant Link,” and “Merchant Backend Installation.” Moreover, when creating a functioning app, you may encounter technical difficulties that require assistance from an expert.
Streamlined product and order management
Next, we’ll explore the product and order management system in this SHOPLINE reviews.
Managing several products and orders can feel overwhelming, but SHOPLINE simplifies things with its streamlined system. Adding new products is a breeze with this eCommerce platform since you'll have clear instructions and options to upload photos and descriptions and set variations like sizes or colors.
Keeping track of your inventory is easy as well. Once orders start rolling in, SHOPLINE keeps you organized with a user-friendly dashboard that shows you everything on your screen. You can easily see new orders, track their status, and manage them efficiently, all from one central hub, which can save you time and frustration.
Moreover, SHOPLINE’s product management system offers a valuable feature that allows you to “lock” your inventory to avoid overselling when stocks are low. This ensures that no further sales can be processed for that item once your inventory reaches a certain threshold. By automating this inventory control aspect, SHOPLINE helps you maintain better stock accuracy and streamline your overall inventory management process.
Powerful POS system
The powerful POS system is another significant feature we will discuss in our SHOPLINE reviews.
SHOPLINE offers a powerful yet easy-to-use POS system that lets you manage both your online store and your offline store. You can process sales quickly and efficiently, track inventory across both online and offline channels, and manage customer information in one central location.
This integrated system eliminates the need for separate virtual and physical store software, saving you time, money, and headaches.
CRM system & loyalty program
Our SHOPLINE reviews wouldn’t be complete without mentioning the exceptional loyalty program.
SHOPLINE offers a robust customer relationship management (CRM) tool that helps you create a strong loyalty program to enhance customer retention.
The easy-to-use CRM allows you to track customer activity such as registration, subscriptions, birthdays, purchases, social shares, and comments. Using this data, you can design a loyalty program that matches your brand and pleases your customers.
Specifically, the program lets you create personalized rewards, such as loyalty points, discounts, exclusive gift cards, and free shipping. This not only encourages recurring purchases but also helps build a strong and lasting relationship with your customers.
Satisfactory checkout & payment system
Now, let’s get into the checkout and payment system of this platform with our SHOPLINE reviews.
SHOPLINE’s checkout process is straightforward and user-friendly, helping to reduce abandoned carts and increase sales. This platform also ensures secure transactions, which will significantly help protect your customers' payment information.
Additionally, SHOPLINE provides an in-house solution called SHOPLINE Payments, which acts as an all-in-one platform for managing payments. This service streamlines the process of accepting online payments and refunds for your store, eliminating the need to engage with third-party payment providers. With SHOPLINE Payments, customers can choose from various payment options, like credit cards, PayPal, and more, ensuring they find a method that works for them.
Excellent marketing features
Marketing feature is one of the most important aspects of any eCommerce platform. Hence, this will be another factor that we will discuss in this SHOPLINE reviews.
SHOPLINE provides marketing tools to promote your business and bring in customers. They've got built-in features to make promoting your business a breeze, even if you're not a seasoned expert.
Multiple touchpoints
With SHOPLINE, you can effortlessly expand your presence across multiple marketing channels.
SHOPLINE’s seamless integration to various social media such as Facebook, Instagram, Tiktok, and Google Ads lets you turn your social media presence into a powerful marketing channel. It expands your reach to a wider audience and increase brand engagement. With this feature, your customers can even browse and purchase products directly from your social media accounts.
Furthermore, you can also manage all your marketing campaigns on multiple channels from one central dashboardThis eliminates the need to switch between platforms, saving you valuable time and effort.
SHOPLINE message center
The SHOPLINE message center is a powerful tool that centralizes all your customer communications in one place.
With this feature, you can easily manage and respond to buyers from multiple channels, including your online store and social media platforms. The Message Center allows you to keep track of all conversations, ensuring no customer query goes unanswered. It also provides quick and efficient responses, which helps improve customer service and foster better relationships with your customers.
Additionally, the SHOPLINE message center supports automated replies and templates through AI chat assistance, saving you time and ensuring consistent communication. Moreover, SHOPLINE also enables in-chat shopping with product catalogs for seamless customer shopping within chat windows.
Over and above that, this feature creates customer profiles based on view of past transactions across online touchpoints. With these profiles, you can get a comprehensive understanding of customer behaviors and create more personalized customer experiences. Besides, you can refine your chat management strategy by tracking response times, conversation volume, customer satisfaction, and more.
Email marketing
SHOPLINE's email marketing features empower you to connect with your customers effectively and drive sales.
With SHOPLINE, you can create and send personalized email campaigns to promote new products, special offers, and updates directly to your customers' inboxes. The platform provides easy-to-use templates and customization options, allowing you to design visually appealing emails that match your brand.
Additionally, SHOPLINE's email marketing tools include multidimensional tags, which can help you send personalized emails based on customer behavior and preferences. Moreover, you can track the performance of your campaigns with detailed analytics, helping you understand what your audience likes and refine your strategies accordingly.
Analytics
SHOPLINE's analytics tools provide valuable insights to help you understand and grow your business. With SHOPLINE, you can track key performance metrics such as sales, customer behavior, or membership renewal rates.
The platform provides detailed reports and dashboards that present data in a clear and easy-to-understand format. You can monitor your store's performance in real-time, identify trends, and make informed decisions based on the data.
Let's hear how SHOPLINE impresses its customers with its self-developed analytics tool:
Shopline impressed me with their self-developed App Advertising Data Reporting Assistant which is effectively solve the problem of Facebook advertising data caused by iOS14+ privacy protection policy. It can easily capture the Facebook advertising data more accurate and quickly which help me to better evaluate the advertising performance. It is very easy to use only by few steps than you will get into a new and clear data world. It helps me a lot with this App.
Daisy, CN.
Potential to go international
Ready to take your business global? SHOPLINE makes it incredibly easy to break down borders and reach customers worldwide. With multi-language support, you can create a truly localized shopping experience that resonates with shoppers in different regions, boosting conversions and building brand loyalty.
If you are worried about the complexities of international payments and shipping, SHOPLINE can help! The platform supports multiple currencies, streamlines shipping logistics, and integrates with popular international payment gateways such as credit cards, Atome BNPL, and e-wallets.
And here's a game-changer: SHOPLINE even handles the intricacies of customs duties and import taxes, providing a transparent checkout experience that builds trust with your global customers.
Good support for B2B stores
Next in our SHOPLINE reviews, we will discuss how this solution can assist enterprises.
SHOPLINE provides robust support for B2B stores, helping businesses streamline their wholesale operations. With SHOPLINE, you can create a dedicated B2B online store that caters to the specific needs of both retail and wholesale customers.
One of SHOPLINE’s key features is its smart inquiry form. This feature allows you to collect specific information from potential customers, such as contact details, product requirements, and order quantities. It also helps automate and organize inquiries for quicker responses and better customer management.
Additionally, SHOPLINE’s B2B feature supports real-time inquiry management. This allows businesses to quickly respond to customer inquiries, improving communication and fostering better relationships. The platform also provides detailed analytics on inquiries, helping businesses understand customer needs and optimize their services accordingly.
How to Migrate Your Online Store to SHOPLINE?
After reading our SHOPLINE reviews, have you fallen in love with this platform? If so, let's not wait any longer and migrate your current online store to SHOPLINE.
Switching to SHOPLINE doesn't have to mean starting from scratch. The platform offers convenient migration options to help you seamlessly transition your existing online store. You can use SHOPLINE's built-in migration tools or hire a professional service such as LitExtension. Each approach has its own pros and cons, so consider our quick reviews below to determine the most suitable strategy for you.
SHOPLINE migration tools
One of the positive SHOPLINE reviews we should not miss is that this platform has built-in migration tools. Whether you're coming from Shopify, Lightspeed, WooCommerce, or Shoplazza, these tools can simplify the process and make it as smooth as possible. All you need to do is download the tool, install it, and then follow the intuitive guidelines for an easy transfer to SHOPLINE. Moreover, the platform is committed to preserving organic and advertising traffic without loss.
Here are the steps:
- After creating a store on SHOPLINE, review your existing store and determine the data and content you want to migrate to SHOPLINE.
- If you have previously run advertising campaigns and expect the accumulated advertising results to remain unaffected after migrating to SHOPLINE, you should back up all files. Or else, you can skip this step.
- Next, make sure to disable your SHOPLINE store, all store email notifications, external third-party notifications, and automation plugins, such as email marketing and ERP before migration.
- Finally, choose your source, fill in the required information, and start migrating to SHOPLINE.
That said, there are still some SHOPLINE reviews about the disadvantages of SHOPLINE migration tools. As stated, SHOPLINE migration tools are currently limited to four platforms. Therefore, if you want to migrate from another shopping cart, you might need to find another solution.
LitExtension SHOPLINE migration services
If your online store is not built on these supported platforms, or if you want to improve the efficiency of your migration, consider hiring an expert such as LitExtension. LitExtension – the #1 eCommerce Migration Service, can help you migrate from 140+ platforms to SHOPLINE accurately, securely, and quickly.
With LitExtension’s service, you can migrate several data types, including taxes, coupons, reviews, or blogs. Besides, LitExtension also provides additional options for you to choose from to expand the migration possibilities, such as preserving product, order, and customer IDs, creating 301 redirects, migrating SEO URLs, and more.
If you are interested in our service, please contact our support team for more details.
SHOPLINE Reviews: FAQs
Is SHOPLINE secure?
Yes, SHOPLINE offers several security features to protect both merchants and customers. They utilize SSL certificates for data encryption, comply with PCI standards for payment processing, and have measures in place to block suspicious activity. However, it's important to remember that complete security cannot be guaranteed online, so strong merchant passwords are also crucial.
How much does SHOPLINE cost?
SHOPLINE offers 4 different plans:
- Starter: 29$/month with 2% transaction fee
- Essential: 79$/month with 0.8% transaction fee
- Premium: 269$/month with 0.4% transaction fee
- Enterprise: Custom pricing
Is there a mobile app for SHOPLINE?
Yes, there is a mobile app for SHOPLINE! It's called SHOPLINE Admin App and it's available for both iOS and Android devices. This app allows you to manage your online store on the go, ensuring that you can handle important tasks no matter where you are. With its user-friendly interface, you can easily update product listings, process orders, and monitor sales from your mobile device.
What types of businesses use SHOPLINE?
SHOPLINE is popular for various types of businesses, including small businesses, dropshippers, B2B brands, and online retailers.
Final Words,
To sum up our SHOPLINE reviews, this platform is more than just a website builder. SHOPLINE is a complete solution that allows you to set up and manage your online store with ease.
SHOPLINE offers many valuable features, such as customer management, built-in marketing tools, detailed analytics, support for B2B operations, and more. Moreover, you can also utilize its multilingual and multi-currency support, seamless payment gateway integration, and efficient global shipping management to broaden your business to international markets. Additionally, SHOPLINE enables you to expand sales channels and automate workflows for a more efficient and effective eCommerce business.
We hope that after reading our SHOPLINE reviews, you will be able to determine whether it fits your needs and budget. Besides, if you already have an online store built with another platform and want to migrate to SHOPLINE, you can either use SHOPLINE’s built-in migration tools or hire an eCommerce data migration expert such as Litextension. LitExtension – the #1 eCommerce Migration Service can help you transfer your data quickly, accurately, and securely.
Besides, don’t forget to check out LitExtension’s blog and join our Facebook Community for all things about eCommerce.
