Although both Etsy and Shopify have been well-known eCommerce platforms over the years, Shopify easily pulls ahead in numerous key areas. That explains why Etsy merchants are eager to make the switch — except for one hurdle: there's no built-in feature to import Etsy reviews to Shopify. So, what now?
No worries; we've got your back here! In this guide, we're going to show you:
- How to import the reviews to Shopify manually
- Steps to import Etsy reviews using a Shopify app
- Advanced Shopify migration with LitExtension
Ready for the insights? Let's jump in!
Is It Necessary to Import Etsy Reviews to Shopify?
Yes, it is absolutely necessary!
During store migration from Etsy to Shopify, it's easy to get caught up in the essential data (products, orders, customer details, and the overall design) and forget about customer reviews. But honestly, they should be among your top priorities:
- These reviews are a powerful form of social proof. You're basically telling new visitors, “Our store has got happy customers!” which can instantly boost your credibility and customer's trust.
- On top of that, the reviews work wonders for SEO since all of them are user-generated content (exactly what search engines are looking for). If your products were ranking well on Etsy before the migration, you definitely don't want to lose that advantage!
Now that we've nailed down the importance of product reviews to your business, let's discuss how to import Etsy reviews to Shopify smoothly.
How to Import Etsy Reviews to Shopify Manually
If you've only got a handful of products (which have already been transferred or copied to Shopify beforehand), this method is just what you need!
The only small catch is that you'll still have to download the Judge.me app since neither Etsy nor Shopify have built-in features for review export. But there's no need to stress about its subscription fees. Judge.me has a permanent Free plan (though with very limited customization options), and even its Paid plan ($15/month) comes with a 15-day free trial.
Ready to get started? Follow our step-by-step guide below on how to import Etsy reviews to Shopify:
Step 1. Export your current Shopify reviews
Before starting the import, you'll need to download your current Shopify reviews in CSV file format first. This file will serve as the base to paste all your Etsy reviews in Step 2!
So, what exactly do you need to do now? As we already mentioned, you need to install the Judge.me Product Reviews app (from the Shopify App Store) first. Once the app is set up, navigate to “Apps” > “Judge.me Product Reviews” to open it from your Shopify admin:
- Select “Import & Export” > “Export reviews.”
- Tick all the review types you need to download (Published, Hidden, and Deleted), then hit the “Export reviews” button. You can now download the CSV file, which will serve as a template to add Etsy reviews later on!
Step 2. Add Etsy reviews to the CSV
Next, visit the reviews page on your Etsy shop, where all product reviews are listed. Manually copy and paste each of them into the CSV file you just exported!
During the process, make sure you match every review with the correct product handle from your Shopify store. That way, the reviews will be linked to the right products once they're live.
Step 3. Import the CSV into Shopify
Have you finished adding the Etsy reviews to your CSV file? Great! Now go back to the Shopify admin, then go to “Apps” > “Judge.me Product Reviews”:
- In the app, select “Import & Export” > “Import reviews.”
- Click “Choose file” and upload the CSV file from Step 2 (with the newly added Etsy reviews).
- Finally, click “Import reviews” to finish importing reviews to Shopify.
How to Import Etsy Reviews to Shopify Using A Shopify App
As you can see, the manual method above is easy to follow but obviously far from the best. With hardly any efficient tools at your disposal, you're stuck doing tedious copy-pasting! This task could drag on for weeks or even months – save for extremely small product collections.
Due to this huge drawback, our team decided to go all out for an alternative import app that could save you from all the manual headaches. It wasn't easy, though, since good options on the market are seriously scarce. For instance, the once-popular Shopify Product Reviews and Etsify apps are no longer available (unless you're willing to gamble on sketchy, unofficial sources). Meanwhile, the other alternatives just don't cut it when it comes to security or speed.
Fortunately, after months of serious digging and testing, we finally struck gold with the Shuttle – Sync with Etsy app (starting at just $5 a month with a free trial). Sure, you'll still need to team it up with the Judge.me Product Reviews app, and the combo shines brightest for smaller stores only. Nevertheless, we all agree that it's a massive improvement from the manual approach!
So, once you've installed both Shuttle and Judge.me from the Shopify App Store, let's jump into our guide on how to import Etsy reviews to Shopify:
Step 1. Connect Shuttle with your Etsy store
First of all, to allow Shuttle to access your product reviews, you'll need to link it to your Etsy store. There are two pieces of information required for this process: the Keystring and the Shared Secret:
Go to Etsy's developer registration page and sign up using your existing account.
- Fill out the form with the following details: Application name (Shuttle), Description of the app (to help
- import reviews), and website (your own domain).
- Select the “Inventory Management compatibility” and “Seller Tools” options.
- Accept the API terms to receive your Keystring and Shared Secret.
Now, you can enter your Keystring and Shared Secret in the Shuttle's settings. Once done, click “Connect to Etsy” to link both accounts.
Step 2. Export reviews as CSV
In this step, go to the “Export” tab and select “Store Reviews.” Here, you can choose the reviews you want to export using a set of filters (e.g., export all, or reviews with a specific rating). After that, select the review app you're using (in this case, Judge.me) and download the reviews as a CSV file.
Step 3. Import Etsy to Shopify
Finally, import the CSV file you just downloaded into Shopify using the Judge.me app (similar to Step 3 of the manual method). And that's it! Your Etsy reviews will now be properly displayed on the new Shopify store.
Advanced Shopify Migration with LitExtension
As you can see, both methods discussed earlier are relatively easy but only work for extremely small stores with no complex migration needs. For much larger product collections, they simply won't keep up!
And let's be honest here: if you're transferring your product reviews as part of a full store migration, why would you use one service for reviews and another for other data types? That's double the time and cost, after all. Wouldn't it be easier to handle everything at once?
That's where LitExtension comes in! When you sign up for the All-in-One package, our team will migrate all the necessary data in one smooth process so that you won't even have to lift a finger. Plus, given our 12 years of experience and 300,000+ successful migrations, we can handle even the trickiest custom requests for you without fuss!
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Let's have a quick look at how to import Etsy reviews to Shopify with our team:
Step 1. Consultant by LitExtension experts
First, reach out to our LitExtension experts so we can understand exactly what types of reviews (and other data) you want to migrate! Our team will also walk you through the different service options and pricing so you can easily pick what's best for your current needs.
Once we're all aligned and the payment is sorted, your job is done. That's right; sit back and relax. From here on, we've got everything under control!
Step 2. Data mapping and setting by experts
Now, our team will start preparing your migration and proceed to:
- Set up your brand-new store just the way you want
- Clean up data to ensure everything is spotless
- Install any plugins you need to make your new store shine
- Create 301 redirects so your customers won't get lost during the transition.
Want a sneak peek before it's all official? No problem! We can run as many demo migrations as you like so you can see exactly how everything's shaping up.
Step 3. Perform full eCommerce replatforming
Finally, the actual migration! As mentioned, our experts will handle every single detail; all you have to do is wait for our regular updates every step of the way.
Any questions or issues you have will be addressed within 12 hours, and all additional options (like recent data transfers) will be covered at no extra cost! Even better, there are two rounds of testing (powered by our AutoTest system) and a dedicated QA team of experts, all working together to guarantee top-notch data accuracy!
And that's not all; once the migration is done, we don't just leave you hanging. Our team will do a full sweep over your new store and continue supporting you for the next 30 days with even more migration services. The best part? They're all on the house if your additional data is less than 10% of the total!
How to Import Reviews to Shopify: FAQs
How do I export reviews from Etsy?
Etsy doesn’t offer a built-in option for exporting reviews, but no worries! You can either manually copy them into a CSV file or use third-party apps like Shuttle Sync with Etsy to make things easier.
Can I import Etsy reviews to Shopify?
Absolutely! Judge.me Product Reviews is an excellent app for Etsy reviews import. Still, if you're doing this as part of a complete store migration, reaching migration services like LitExtension will be a much better choice.
Can you sync Etsy to Shopify?
Yes, you can. As one of the best multichannel selling services, LitCommerce lets you easily keep products and inventory in sync between Etsy and Shopify. There's no need to ever switch between the two platforms — just one dashboard to manage them all!
Conclusion
By now, you should have a solid idea of how to import Etsy reviews to Shopify.
If you’re just looking to migrate the reviews alone and nothing else (which is pretty unlikely, by the way), a simple third-party app might hold up to a certain extent. But for those seeking the whole package — a complete, all-in-one migration — LitExtension is clearly the way to go! With over 12 years of expertise and 300,000+ successful store transitions, we’ll make sure your Shopify migration is smooth, effortless, and 100% worry-free.
For more information, check out our Shopify guides and join our Facebook Community.