There might be times when you forget to apply a discount code during checkout your order at the Order Confirmation step. In this case, the migration price will not include a discount and LitExtension will not refund this discount amount. The main reason is that Paypal will underestimate our reputation whenever we make a refund. You can clearly see it’s not our fault in this case so that you should be more careful in every of your next purchases. However, good news is that we will add this amount to your balance manually in your next migrations.
In case you have any other questions, please reach out to us via:
- Ticket system (highly recommended)
- Email us at [email protected]