2. Home
  4. Docs
  6. LitExtension Services
  8. Premium Support Service
  10. How can I calculate the number Recent, Smart Update and Re-migration for my current plan?

How can I calculate the number Recent, Smart Update and Re-migration for my current plan?

BasicStandardExtendedProCustom
Receive Support Requests 24/724/724/724/724/7
Response Time Commitment 24h24h12h8h8h
Support ChannelsEmail, TicketEmailEmail, ChatEmail, Chat, PhoneEmail, Chat, Phone
Personal Support Assistance icons8 closeicons8 closeicons8 closeicons8 doneicons8 done
Transfer Target Store to New Domain icons8 closeicons8 closeicons8 doneicons8 doneicons8 done
Store Mapping File icons8 doneicons8 doneicons8 doneicons8 doneicons8 done
Tech Support icons8 closeicons8 doneicons8 doneicons8 doneicons8 done
Total Migration ID(s) Supported0135Unlimited
Recent Migration 0234Unlimited
Remigration 0234Unlimited
Smart-update 0UnlimitedUnlimitedUnlimitedUnlimited

To calculate the number of migration you can perform according to each plan, please take a closer look at the above table.

First, LitExtension will provide support to the corresponding Migration ID on your account.

  • The number of Smart Update is unlimited, except for the Basic plan.
  • The number of Recent Migration and Re-migration are calculated as follows: Each Migration ID has a number of supported migrations allowed, according to your chosen plan.

For example: Your chosen plan is “Extended”, and you have 3 distinguished Migration IDs. Then, each Migration ID comes with 3 Recent Migrations and 3 Re-migrations. In total, you are allowed to perform 09 Recent Migrations, and 09 Re-migration for a total of 3 Migration IDs.

Important note: you cannot transfer the Re-migration or Recent allowance from one Migration ID to another ID.

In case you have any other questions, please reach out to us via:

Was this article helpful to you? No Yes

How can we help?