{"id":157006,"date":"2024-10-07T09:07:03","date_gmt":"2024-10-07T09:07:03","guid":{"rendered":"https:\/\/litextension.com\/?page_id=157006"},"modified":"2024-11-19T08:16:01","modified_gmt":"2024-11-19T08:16:01","slug":"premium-support-service","status":"publish","type":"page","link":"https:\/\/litextension.com\/migration-services\/premium-support-service.html","title":{"rendered":"Premium Support Service"},"content":{"rendered":"<div>\n<h1>Premium Support Service<\/h1>\n<div>\n<p>Get personalized, priority support with LitExtension\u2019s Premium Support Service. This service provides you with dedicated assistance, ensuring a smooth migration and continued support as your store develops and grows. With Premium Support, our expert team is by your side, ready to address any concerns and guide you through each stage of your eCommerce journey.<\/p>\n<\/div>\n<\/div>\n<p>\n    <a href=\"#pricing\">Get Your Plan<\/a>\n<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/maintanace-banner-image-new.png\" alt=\"\" title=\"\"><\/p>\n<div>\n<h2>When To Use LitExtension Premium Support Service?<\/h2>\n<div>\n<p>Use Premium Support Service when you need priority assistance, extended help, or hands-on support through every step of your migration project:<\/p>\n<\/div>\n<\/div>\n<ul>\n<li>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/05\/24-hours-support.png\" alt=\"100 uptime\" title=\"\"><\/p>\n<h3>Priority Assistance<\/h3>\n<div>\n<p>You want to accelerate the migration process, or y<span data-sheets-root=\"1\">ou\u2019re on a tight schedule and need priority responses to keep the project moving quickly.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/hand.png\" alt=\"no technical skill needed\" title=\"\"><\/p>\n<h3>Extended Support Time<\/h3>\n<div>\n<p><span data-sheets-root=\"1\">Your migration requires extended assistance beyond the usual support period that LitExtension offers.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/plugin.png\" alt=\"3 step simplicity\" title=\"\"><\/p>\n<h3>End-to-End Care<\/h3>\n<div>\n<p>Premium Support accompanies you through your store\u2019s development, offering assistance for updates, adjustments.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div>\n<h3>\n<div id=\"pricing\">Get Your Plan<\/div>\n<\/h3>\n<\/div>\n<div>\n<table style=\"width: 100%; border-collapse: collapse;\">\n<tbody>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td style=\"width: 22%;\"><\/td>\n<td style=\"width: 15%; padding: 10px;\">\n<h4>Basic<\/h4>\n<td style=\"width: 15%; padding: 10px;\">\n<h4>Standard<\/h4>\n<\/td>\n<td style=\"width: 15%;\">\n<h4>Extended<\/h4>\n<\/td>\n<td style=\"width: 15%;\">\n<h4>Pro<\/h4>\n<\/td>\n<td style=\"width: 15%;\">\n<h4>Custom<\/h4>\n<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Receive Support Requests<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: We receive customer requests through email or live chat.  \" data-wpel-link=\"internal\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-91\"><\/a> <\/td>\n<td style=\"width: 15%; padding: 20px;\">24\/7<\/td>\n<td>24\/7<\/td>\n<td>24\/7<\/td>\n<td>24\/7<\/td>\n<td>24\/7<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Response Time Commitment<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: After receiving the request, our technical team will review it and provide feedback within 8-24 hours from the time we receive the request.\" data-wpel-link=\"internal\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-91\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\">24h<\/td>\n<td>24h<\/td>\n<td>12h<\/td>\n<td>8h<\/td>\n<td>8h<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Support Channels<\/strong><\/td>\n<td style=\"width: 15%; padding: 20px;\">Email, Ticket<\/td>\n<td>Email<\/td>\n<td>Email, Chat<\/td>\n<td>Email, Chat, Phone<\/td>\n<td>Email, Chat, Phone<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Personal Support Assistance<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: A Personal Assistant (PA) is one of our experts assigned to manage your migration and ensure the delivery of satisfactory results.\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-109\" tabindex=\"0\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-close.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-close.svg\" alt=\"\" title=\"\"><\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-close.svg\" alt=\"\" title=\"\"><\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Transfer Target Store to New Domain<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: Transfer your domain from old store to the new one.\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-109\" tabindex=\"0\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-close.svg\" alt=\"\" title=\"\"><\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-close.svg\" alt=\"\" title=\"\"><\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Store Mapping File<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: The mapping file does not contain customer data, it instead holds information on EntityIDs (such as ProductID, CustomerID, OrderID, etc.) and other details related to Attributes. The mapping file is used when the customer enables the Recent Migration feature. Once the storage period expires, the mapping file will be automatically deleted from our system within 30 days after the full migration is completed (apply to both Automated Migration and All-in-One Migration services) to ensure compliance with data security commitments, and the Recent Migration feature will no longer be available. This feature is suitable for cases where you have completed a migration and the technical support period has ended, but your store is still under development, and you anticipate needing the Recent Migration feature in the future.\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Tech Support<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: Answer questions related to LitExtension service, and bug\/error fixing caused by our tool or service.\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-109\" tabindex=\"0\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-close.svg\" alt=\"\" title=\"\"><\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<td><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/10\/icons8-done.svg\" alt=\"\" title=\"\"> <\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Total Migration ID(s) Supported<\/strong> <\/td>\n<td style=\"width: 15%; padding: 20px;\">0<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>5<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Recent Migration<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: LitExtension offers Recent Migration service in case the total amount of new data (Customers and Orders and Products) does not exceed 5% of the total data included in your initial migration package. If exceeds 5%, a small fee will be required. The number of Recent Migration is calculated per migration.\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-109\" tabindex=\"0\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\">0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<td>4<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Remigration<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: You can re-migrate all entities transferred during the initial migration, along with up to 500 new entities. If the number of newly added entities in your source store exceeds 500, you should buy another full migration. The number of Re-migration is calculated per migration.\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-109\" tabindex=\"0\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\">0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<td>4<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #ddd;\">\n<td><strong>Smart-update<\/strong> <a uk-icon=\"ju-tooltip\" uk-tooltip=\"title: Designed as a post-migration solution, Smart Update allows you to synchronize any data changes made during or after your initial migration. This solution saves time, reduces resource demands, and ensures your store remains accurate and fully operational\u2014perfect for eCommerce stores that continue making updates even after a migration.\" class=\"uk-icon\" title=\"\" aria-describedby=\"uk-tooltip-109\" tabindex=\"0\"><\/a><\/td>\n<td style=\"width: 15%; padding: 20px;\">0<\/td>\n<td>Unlimited<\/td>\n<td>Unlimited<\/td>\n<td>Unlimited<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Pricing<\/h5>\n<\/td>\n<td style=\"width: 15%; padding: 25px;\">\n<h3>$9\/mo<\/h3>\n<\/td>\n<td>\n<h3>$29\/mo<\/h3>\n<\/td>\n<td>\n<h3>$49\/mo<\/h3>\n<\/td>\n<td>\n<h3>$99\/mo<\/h3>\n<\/td>\n<td>\n<h3>Contact Us<\/h3>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div>\n<div>\n<p><strong>(*) Yearly Billing: 20% OFF<\/strong><\/p>\n<\/div>\n<\/div>\n<p>\n    <a href=\"https:\/\/app.litextension.com\/\">Buy Now<\/a>\n<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<ul>\n<li>\n<h3>What is the LitExtension Premium Support Service?<\/h3>\n<div>\n<p>The Premium Support Service offers top-tier customer care, guiding you through every stage of the data migration process and supporting you throughout your store\u2019s development journey. It\u2019s designed to provide ongoing assistance for a seamless experience.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>What kind of support is included in this service?<\/h3>\n<div>\n<p>With Premium Support, you receive dedicated support from our experienced migration experts, priority responses, personalized troubleshooting, and hands-on guidance for any issues that arise during and after migration. This ensures that all technical needs are promptly addressed.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Will I have a dedicated support representative?<\/h3>\n<div>\n<p>Yes, Premium Support includes access to a dedicated account manager who will personally assist you with your migration and ongoing store development, offering expert advice and timely responses.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Does this service provide assistance after the migration is complete?<\/h3>\n<div>\n<p>Absolutely. Premium Support extends beyond the initial migration, offering continued support to help you adjust to your new platform, implement post-migration optimizations, and support further store development.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>What makes Premium Support different from standard support?<\/h3>\n<div>\n<p>Premium Support offers enhanced benefits, including a dedicated manager, priority response times, tailored guidance, and continued post-migration support, making it ideal for merchants needing a high level of care throughout their migration and beyond.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I get help with store development after migration?<\/h3>\n<div>\n<p>Yes, Premium Support covers post-migration assistance, offering guidance and support as your store continues to develop, including data updates and any new migration needs.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I Cancel At Anytime?<\/h3>\n<div>\n<p>Yes, you can cancel anytime during your subscription and you will still be able to use your subscription until the end of the billing term of your subscription.<\/p>\n<p>For example, if you upgrade to Monthly today, and then downgrade to free anytime during the month, you will still be able to use your Monthly subscription for the remaining days in the billing term.<\/p>\n<p>Likewise, if you upgrade to Annual today, you can cancel anytime during the year, and you will still be able to use your subscription for the remainder of the annual billing term.<\/p>\n<p>If you have a Monthly or an Annual plan, you can learn how to cancel here.<\/p>\n<p>If you have a Team Plan, and you would like to cancel your Team Plan subscription, please contact support from here<\/p>\n<p>Please note: we do not offer refunds for the remaining time after cancellation, however, even if you cancel today, you can still use your subscription for the remainder of the billing term.<\/p>\n<p>If you have any questions or concerns, don&#8217;t hesitate to contact our friendly support team from the chat bubble on our site, or write to us from here. Thank you for choosing LitExtension!<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>What are the channels for communications available for this service?<\/h3>\n<div>\n<p>Slack, Skype, WhatsApp, and Email are available.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"id\":\"home-one\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/04\\\/landing-page-fix-2Asset-3.webp\",\"image_height\":\"550\",\"image_position\":\"bottom-center\",\"image_size\":\"cover\",\"image_width\":\"1920\",\"padding\":\"small\",\"style\":\"primary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"panel\",\"props\":{\"block_align\":\"center\",\"content\":\"\n\n<p>Get personalized, priority support with LitExtension\\u2019s Premium Support Service. This service provides you with dedicated assistance, ensuring a smooth migration and continued support as your store develops and grows. With Premium Support, our expert team is by your side, ready to address any concerns and guide you through each stage of your eCommerce journey.<\\\/p>\",\"content_column_breakpoint\":\"m\",\"css\":\".el-content {font-size:18px; line-height:30px;}\\n.el-title {padding-top:30px;}\",\"icon_width\":80,\"image\":\"\",\"image_align\":\"right\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"2-5\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"remove-vertical\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"text_align\":\"left\",\"title\":\"Premium Support 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100px!important;padding-bottom: 100px!important;}\",\"image_position\":\"center-center\",\"padding\":\"none\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"panel\",\"props\":{\"block_align\":\"center\",\"content\":\"\n\n<p>Use Premium Support Service when you need priority assistance, extended help, or hands-on support through every step of your migration project:<\\\/p>\",\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"medium\",\"margin_remove_top\":true,\"meta\":\"\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"text_align\":\"center\",\"title\":\"When To Use LitExtension Premium Support Service?\",\"title_align\":\"top\",\"title_element\":\"h2\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h2\"}},{\"type\":\"grid\",\"props\":{\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_gap\":\"large\",\"grid_default\":\"1\",\"grid_large\":\"3\",\"grid_medium\":\"\",\"icon_width\":\"\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_height\":\"80\",\"image_loading\":true,\"image_margin\":\"remove\",\"image_svg_color\":\"emphasis\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"text_align\":\"center\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h5\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>You want to accelerate the migration process, or y<span data-sheets-root=\\\"1\\\">ou\\u2019re on a tight schedule and need priority responses to keep the project moving quickly.<\\\/span><\\\/p>\",\"icon\":\"\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/05\\\/24-hours-support.png\",\"image_alt\":\"100 uptime\",\"image_focal_point\":\"center-right\",\"lightbox_image_focal_point\":\"center-right\",\"title\":\"Priority Assistance\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p><span data-sheets-root=\\\"1\\\">Your migration requires extended assistance beyond the usual support period that LitExtension offers.<\\\/span><\\\/p>\",\"icon\":\"\",\"image\":\"wp-content\\\/uploads\\\/2024\\\/10\\\/hand.png\",\"image_alt\":\"no technical skill needed\",\"image_focal_point\":\"center-right\",\"lightbox_image_focal_point\":\"center-right\",\"title\":\"Extended Support Time\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>Premium Support accompanies you through your store\\u2019s development, offering assistance for updates, adjustments.<\\\/p>\",\"icon\":\"\",\"image\":\"wp-content\\\/uploads\\\/2024\\\/10\\\/plugin.png\",\"image_alt\":\"3 step simplicity\",\"image_focal_point\":\"center-right\",\"lightbox_image_focal_point\":\"center-right\",\"title\":\"End-to-End Care\"}}]}]}],\"props\":{\"column_gap\":\"collapse\",\"margin\":\"remove-vertical\",\"row_gap\":\"collapse\"}}],\"name\":\"Benefits Section\"},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"large\",\"padding_remove_bottom\":false,\"padding_remove_top\":false,\"status\":\"disabled\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"panel\",\"props\":{\"block_align\":\"center\",\"content\":\"\n\n<p>LitExtension experts will ensure the data compatibility between your Source Store and the Target Store. Let's have a quick overview of how the Customization Migration Service is processed by LitExtension.<\\\/p>\",\"content_column_breakpoint\":\"m\",\"content_margin\":\"remove\",\"css\":\".el-content {padding-top:15px;}\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"maxwidth\":\"2xlarge\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"text_align\":\"center\",\"title\":\"How LitExtension Experts Perform <br \/>Customization Migration Service?\",\"title_align\":\"top\",\"title_element\":\"h2\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}},{\"type\":\"grid\",\"props\":{\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_align\":false,\"grid_default\":\"1\",\"grid_large\":\"4\",\"grid_medium\":\"4\",\"grid_parallax\":\"0\",\"grid_row_align\":false,\"grid_small\":\"2\",\"grid_xlarge\":\"4\",\"icon_width\":\"\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_height\":\"100\",\"image_svg_color\":\"emphasis\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"default\",\"parallax_easing\":\"1\",\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"text_align\":\"center\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h5\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>Please let us know your specific migration requirements, so that we can tailor your data migration project.<\\\/p>\\n\",\"image\":\"\",\"image_alt\":\"Consultant with LitExtension experts - top 1 ecommerce store migration services\",\"panel_style\":\"card-default\",\"title\":\"Step #1: <br \/>1-on-1 Consultation\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>Our technicians will review your requirement and going to customize the migration as follow what you needs.<\\\/p>\",\"image\":\"\",\"image_alt\":\"Setup ecommerce product data migration services by expert\",\"panel_style\":\"card-default\",\"title\":\"Step #2: <br \/>Customization\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>We will carry out the custom tasks and resolve any issues until you're completely satisfied with the results.<\\\/p>\",\"image\":\"\",\"image_alt\":\"Complete ecommerce website migration service project\",\"panel_style\":\"card-default\",\"title\":\"Step #3: <br \/>Executing Tasks<\\\/strong>\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>We'll thoroughly check your store to ensure everything as expected before handing it over to you.<\\\/p>\",\"image\":\"\",\"image_alt\":\"Complete ecommerce website migration service project\",\"panel_style\":\"card-default\",\"title\":\"Step #4: <br \/>Testing & Delivery\"}}]}]}]}],\"name\":\"3 b\\u01b0\\u1edbc content - Ashley\"},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"panel\",\"props\":{\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"text_align\":\"center\",\"title\":\"\n\n<div id=\\\"pricing\\\">Get Your Plan<\\\/div>\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h2\"}},{\"type\":\"text\",\"props\":{\"class\":\"table\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<table style=\\\"width: 100%; border-collapse: collapse;\\\">\\n\n\n<tbody>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td style=\\\"width: 22%;\\\"><\\\/td>\\n    \n\n<td style=\\\"width: 15%; padding: 10px;\\\">\\n\n\n<h4>Basic<\\\/h4>\\n\n\n<td style=\\\"width: 15%; padding: 10px;\\\">\\n\n\n<h4>Standard<\\\/h4>\\n<\\\/td>\\n\n\n<td style=\\\"width: 15%;\\\">\\n\n\n<h4>Extended<\\\/h4>\\n<\\\/td>\\n    \n\n<td style=\\\"width: 15%;\\\">\\n\n\n<h4>Pro<\\\/h4>\\n<\\\/td>\\n\n\n<td style=\\\"width: 15%;\\\">\\n\n\n<h4>Custom<\\\/h4>\\n<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Receive Support Requests<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: We receive customer requests through email or live chat.  \\\" data-wpel-link=\\\"internal\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-91\\\"><\\\/a> <\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">24\\\/7<\\\/td>\\n    \n\n<td>24\\\/7<\\\/td>\\n\n\n<td>24\\\/7<\\\/td>\\n\n\n<td>24\\\/7<\\\/td>\\n    \n\n<td>24\\\/7<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Response Time Commitment<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: After receiving the request, our technical team will review it and provide feedback within 8-24 hours from the time we receive the request.\\\" data-wpel-link=\\\"internal\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-91\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">24h<\\\/td>\\n    \n\n<td>24h<\\\/td>\\n\n\n<td>12h<\\\/td>\\n\n\n<td>8h<\\\/td>\\n    \n\n<td>8h<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Support Channels<\\\/strong><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">Email, Ticket<\\\/td>\\n    \n\n<td>Email<\\\/td>\\n\n\n<td>Email, Chat<\\\/td>\\n\n\n<td>Email, Chat, Phone<\\\/td>\\n    \n\n<td>Email, Chat, Phone<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Personal Support Assistance<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: A Personal Assistant (PA) is one of our experts assigned to manage your migration and ensure the delivery of satisfactory results.\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-109\\\" tabindex=\\\"0\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\"><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-close.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-close.svg\\\"\\\/><\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-close.svg\\\"\\\/><\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Transfer Target Store to New Domain<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: Transfer your domain from old store to the new one.\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-109\\\" tabindex=\\\"0\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\"><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-close.svg\\\"\\\/><\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-close.svg\\\"\\\/><\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n<\\\/tr>\\n    \n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Store Mapping File<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: The mapping file does not contain customer data, it instead holds information on EntityIDs (such as ProductID, CustomerID, OrderID, etc.) and other details related to Attributes. The mapping file is used when the customer enables the Recent Migration feature. Once the storage period expires, the mapping file will be automatically deleted from our system within 30 days after the full migration is completed (apply to both Automated Migration and All-in-One Migration services) to ensure compliance with data security commitments, and the Recent Migration feature will no longer be available. This feature is suitable for cases where you have completed a migration and the technical support period has ended, but your store is still under development, and you anticipate needing the Recent Migration feature in the future.\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\"><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n        \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Tech Support<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: Answer questions related to LitExtension service, and bug\\\/error fixing caused by our tool or service.\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-109\\\" tabindex=\\\"0\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\"><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-close.svg\\\"\\\/><\\\/td>\\n\n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n    \n\n<td><img src=\\\"wp-content\\\/uploads\\\/2024\\\/10\\\/icons8-done.svg\\\"\\\/> <\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Total Migration ID(s) Supported<\\\/strong> <\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">0<\\\/td>\\n    \n\n<td>1<\\\/td>\\n\n\n<td>3<\\\/td>\\n\n\n<td>5<\\\/td>\\n    \n\n<td>Unlimited<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Recent Migration<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: LitExtension offers Recent Migration service in case the total amount of new data (Customers and Orders and Products) does not exceed 5% of the total data included in your initial migration package. If exceeds 5%, a small fee will be required. The number of Recent Migration is calculated per migration.\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-109\\\" tabindex=\\\"0\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">0<\\\/td>\\n    \n\n<td>2<\\\/td>\\n\n\n<td>3<\\\/td>\\n\n\n<td>4<\\\/td>\\n    \n\n<td>Unlimited<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Remigration<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: You can re-migrate all entities transferred during the initial migration, along with up to 500 new entities. If the number of newly added entities in your source store exceeds 500, you should buy another full migration. The number of Re-migration is calculated per migration.\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-109\\\" tabindex=\\\"0\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">0<\\\/td>\\n    \n\n<td>2<\\\/td>\\n\n\n<td>3<\\\/td>\\n    \n\n<td>4<\\\/td>\\n\n\n<td>Unlimited<\\\/td>\\n<\\\/tr>\\n\n\n<tr style=\\\"border-bottom: 1px solid #ddd;\\\">\\n\n\n<td><strong>Smart-update<\\\/strong> <a uk-icon=\\\"ju-tooltip\\\" uk-tooltip=\\\"title: Designed as a post-migration solution, Smart Update allows you to synchronize any data changes made during or after your initial migration. This solution saves time, reduces resource demands, and ensures your store remains accurate and fully operational\\u2014perfect for eCommerce stores that continue making updates even after a migration.\\\" class=\\\"uk-icon\\\" title=\\\"\\\" aria-describedby=\\\"uk-tooltip-109\\\" tabindex=\\\"0\\\"><\\\/a><\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 20px;\\\">0<\\\/td>\\n    \n\n<td>Unlimited<\\\/td>\\n\n\n<td>Unlimited<\\\/td>\\n\n\n<td>Unlimited<\\\/td>\\n    \n\n<td>Unlimited<\\\/td>\\n<\\\/tr>\\n\n\n<tr>\\n\n\n<td>\\n\n\n<h5>Pricing<\\\/h5>\\n<\\\/td>\\n\n\n<td style=\\\"width: 15%; padding: 25px;\\\">\\n\n\n<h3>$9\\\/mo<\\\/h3>\\n<\\\/td>\\n    \n\n<td>\\n\n\n<h3>$29\\\/mo<\\\/h3>\\n<\\\/td>\\n\n\n<td>\\n\n\n<h3>$49\\\/mo<\\\/h3>\\n<\\\/td>\\n\n\n<td>\\n\n\n<h3>$99\\\/mo<\\\/h3>\\n<\\\/td>\\n    \n\n<td>\\n\n\n<h3>Contact Us<\\\/h3>\\n<\\\/td>\\n<\\\/tr>\\n<\\\/tbody>\\n<\\\/table>\",\"css\":\".el-element {line-height:24px;}\",\"margin\":\"default\"}},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<p><strong>(*) Yearly Billing: 20% OFF<\\\/strong><\\\/p>\",\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\",\"text_align\":\"center\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"content\":\"Buy Now\",\"icon_align\":\"left\",\"link\":\"https:\\\/\\\/app.litextension.com\\\/\"}}]}]}]}],\"name\":\"xxx\"},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Frequently Asked Questions\",\"margin\":\"large\",\"text_align\":\"center\",\"title_element\":\"h2\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"css\":\".el-title\\n{\\n    font-size:16px;\\n    font-weight:24px;\\n    background:#FFF;\\n    border-radius:5px;\\n    padding: 20px;\\n}\\n.uk-open .el-title\\n{\\n    background:#329FD9;\\n    border-radius:5px;\\n    color:#FFF;\\n    padding: 20px;\\n}\\n.uk-accordion-content \\n{\\n    padding:20px;\\n    margin:0;\\n}\\n\\n  \\n    .el-title{\\n    \\tbackground: #F8F8F8;\\n\\t\\tborder-radius: 5px;\\n    }\\n\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>The Premium Support Service offers top-tier customer care, guiding you through every stage of the data migration process and supporting you throughout your store\\u2019s development journey. It\\u2019s designed to provide ongoing assistance for a seamless experience.<\\\/p>\",\"title\":\"What is the LitExtension Premium Support Service?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>With Premium Support, you receive dedicated support from our experienced migration experts, priority responses, personalized troubleshooting, and hands-on guidance for any issues that arise during and after migration. This ensures that all technical needs are promptly addressed.<\\\/p>\",\"title\":\"What kind of support is included in this service?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Yes, Premium Support includes access to a dedicated account manager who will personally assist you with your migration and ongoing store development, offering expert advice and timely responses.<\\\/p>\",\"title\":\"Will I have a dedicated support representative?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Absolutely. Premium Support extends beyond the initial migration, offering continued support to help you adjust to your new platform, implement post-migration optimizations, and support further store development.<\\\/p>\",\"title\":\"Does this service provide assistance after the migration is complete?\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"css\":\".el-title\\n{\\n    font-size:16px;\\n    font-weight:24px;\\n    background:#FFF;\\n    border-radius:5px;\\n    padding: 20px;\\n}\\n.uk-open .el-title\\n{\\n    background:#329FD9;\\n    border-radius:5px;\\n    color:#FFF;\\n    padding: 20px;\\n}\\n.uk-accordion-content \\n{\\n    padding:20px;\\n    margin:0;\\n}\\n\\n  \\n    .el-title{\\n    \\tbackground: #F8F8F8;\\n\\t\\tborder-radius: 5px;\\n    }\\n\\n\\n\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Premium Support offers enhanced benefits, including a dedicated manager, priority response times, tailored guidance, and continued post-migration support, making it ideal for merchants needing a high level of care throughout their migration and beyond.<\\\/p>\",\"title\":\"What makes Premium Support different from standard support?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Yes, Premium Support covers post-migration assistance, offering guidance and support as your store continues to develop, including data updates and any new migration needs.<\\\/p>\",\"title\":\"Can I get help with store development after migration?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Yes, you can cancel anytime during your subscription and you will still be able to use your subscription until the end of the billing term of your subscription.<\\\/p>\\n\n\n<p>For example, if you upgrade to Monthly today, and then downgrade to free anytime during the month, you will still be able to use your Monthly subscription for the remaining days in the billing term.<\\\/p>\\n\n\n<p>Likewise, if you upgrade to Annual today, you can cancel anytime during the year, and you will still be able to use your subscription for the remainder of the annual billing term.<\\\/p>\\n\n\n<p>If you have a Monthly or an Annual plan, you can learn how to cancel here.<\\\/p>\\n\n\n<p>If you have a Team Plan, and you would like to cancel your Team Plan subscription, please contact support from here<\\\/p>\\n\n\n<p>Please note: we do not offer refunds for the remaining time after cancellation, however, even if you cancel today, you can still use your subscription for the remainder of the billing term.<\\\/p>\\n\n\n<p>If you have any questions or concerns, don't hesitate to contact our friendly support team from the chat bubble on our site, or write to us from here. Thank you for choosing LitExtension!<\\\/p>\",\"title\":\"Can I Cancel At Anytime?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Slack, Skype, WhatsApp, and Email are available.<\\\/p>\",\"title\":\"What are the channels for communications available for this service?\"}}]}]}]}],\"name\":\"Q&A\"},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<h1 class=\\\"uk-article-title\\\">Customization Services<\\\/h1>\\n\n\n<div class=\\\"uk-margin-medium\\\">\\n\n\n<p>It can be any work you need done to the migration that is not covered by the scope of our support. In most cases, this is anything that falls outside of the options the migration offers.<\\\/p>\\n\n\n<h4>Shopping Cart Installation Service<\\\/h4>\\n\n\n<p>If you already have hosting space for your website and want to get shopping cart software installed there quickly by experienced professionals our installation service can be the solution for you. As a service to our customers, we are now offering an installation service that is designed to get shopping cart installed and running for you in as little time as possible.<\\\/p>\\n\n\n<p>To proceed with the shopping cart installation we need the following data:<\\\/p>\\n\n\n<ul>\\n\n\n<li>FTP (or SSH) access to your server (including your host or IP address, the username and the password);<\\\/li>\\n\n\n<li>Access to your server control panel or database manager to setup a MySQL database;<\\\/li>\\n\n\n<li>Your logo and company name;<\\\/li>\\n\n\n<li>Name of the template variation you are going to use<\\\/li>\\n<\\\/ul>\\n\n\n<p>What is not included:<\\\/p>\\n\n\n<ul>\\n\n\n<li>We do not modify any of your existing site in any way<\\\/li>\\n\n\n<li>Additional website design and\\\/or development<\\\/li>\\n\n\n<li>Installing any plugins to your website<\\\/li>\\n<\\\/ul>\\n\n\n<p>Pricing: $50<\\\/p>\\n\n\n<p>If you are interested in this service, you can request installation by submitting a ticket in our online help desk and inserting your details in our secure FTP section.<\\\/p>\\n\n\n<p>If you are enquiring about our installation service you can contact us by sending us a request via our contact us page. We will verify that your web hosting company can run and if it cannot, we will recommend a suitable host. We will then send you a checklist of the information we need from you and a quote for doing this work.<\\\/p>\\n<\\\/div>\",\"margin\":\"default\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\",\"text_align\":\"center\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"Buy Service Now\",\"icon_align\":\"left\",\"link\":\"https:\\\/\\\/app.litextension.com\\\/login\"}},{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"content\":\"Schedule a Call\",\"icon_align\":\"left\",\"link\":\"https:\\\/\\\/litextension.com\\\/contact-us\\\/schedule-a-call.html\",\"link_title\":\"Here you can schedule a call with LitExtension experts to talk about your shopping cart migration and consult any concerns such as custom fields, special requirements, etc. \"}}]}]}],\"props\":{\"status\":\"disabled\"}}]}],\"version\":\"4.4.8\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Premium Support Service Get personalized, priority support with LitExtension\u2019s Premium Support Service. This service provides you with dedicated assistance, ensuring a smooth migration and continued support as your store develops and grows. With Premium Support, our expert team is by your side, ready to address any concerns and guide you through each stage of your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":21964,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/pages\/157006"}],"collection":[{"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/comments?post=157006"}],"version-history":[{"count":39,"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/pages\/157006\/revisions"}],"predecessor-version":[{"id":160387,"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/pages\/157006\/revisions\/160387"}],"up":[{"embeddable":true,"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/pages\/21964"}],"wp:attachment":[{"href":"https:\/\/litextension.com\/wp-json\/wp\/v2\/media?parent=157006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}