To save time and minimize manual efforts of e-merchants, LitExtension has come up with All-in-One Migration Package. Your shopping cart migration project will be handled completely by a Personal Assistant. The expert is in charge of migration execution and will regularly update you on the progress.
With the All-in-One Migration package, the LitExtension Personal Assistant will take care of every task regarding the migration. All you need to do is providing your Source Store and Target Store’s information. Plus, you will receive priority support without extra fee.
Take a closer look at the detailed process!
Our Personal Assistant is always available to answer all your questions regarding the migration.
Configure all necessary settings for the migration and check custom fields, server/hosting issues, etc.
Run the demo migration with 100 entities transferred to assess the efficiency. It’s important to examine the demo migration results to ensure the migration run as perfectly as you expected.
Perform full migration. All the unwanted issues will be detected by LitExtension Smart Controller and fixed immediately. Then, check the migration results to make sure all the data have been transferred accurately.
Perform Recent Data Migration, Re-migration or Smart Update to transfer all the newly added or edited data. After all, point the domain name to the Target Store.
A Personal Assistant is one of our experts who is assigned to take care of your migration. PA is available to answer any questions via Skype/Email/Ticket.
We guarantee to respond within 12 hours for any arising issues during the migration process, Instead of 24 hours in the Basic Migration service.
All additional options related to migration such as Password Migration, SEO URLs Migration, 301 Redirect,… are included in the All-In-One Migration package.
After purchasing the All-In-One Migration service, you’ll be receiving an email from our system immediately to confirm your order. After that, we’ll set up the Demo Migration with limited entities and let you preview the result on your Target Store. Next, we’ll start Full Migration for you and have a thorough check at your store database to ensure that all the data is transferred accurately.
To answer this, let’s first look at the complete migration process:
You may see the Time Estimation of Basic migration is just few hours but the Fulfillment Time of corresponding All-In-One service package is few days. Here is why:
Because our experts will take care of your migration from A to Z, All-In-One Migration service will take more time to complete than the Basic Migration.
Normally, we reply to your ticket in less than 24 hours after your ticket is submitted (except Saturday, Sunday and holidays). Late responses can be caused by the following reasons:
If you have got no response in over 24 hours since you submitted a ticket and this issue is not due to the reason #2, please send us an email to firstname.lastname@example.org. We will check our system and contact you soon.
LitExtension Business Hours (UTC+7)
You just need to pay one time to use our service. No monthly fee is required
There might be times when you forget to apply a discount code during checkout your order at the Order Confirmation step. In this case, the migration price will not include a discount and LitExtension will not refund this discount amount.
The main reason is that Paypal will underestimate our reputation whenever we make a refund. You can clearly see it’s not our fault in this case so that you should be more careful in every of your next purchases. However, good news is that we will add this amount to your balance manually in your next migrations.
There are many ways to contact LitExtension:
LitExtension commits to providing you with the best quality services. We ensure that the services we provide will completely meet your needs and expectations. Moreover, LitExtension always tries to fulfill your needs in the most comfortable, courteous, and productive way.
However, it is inevitable that customers may sometimes be dissatisfied with the LitExtension service provision.
If you feel unpleasant with any services we provide, you could give us your feedback directly so that we can find out whether it is our mistakes or just a misunderstanding between two sides. Whatever the problems are, we will try to sort them out with a view to bringing the best services to our customers.
Please tell us when any problem arises. We are always willing to receive your feedback to improve our services.
LitExtension has in place a Customer Complaints Procedure, to ensure that all complaints are investigated thoroughly, fairly and in confidence. Please click here to send us your complaint.
We offer the state-of-the-art migration solution at the most reasonable price. You can upgrade your store with ease, high speed, and utmost accuracy.
All shopping cart migration steps are simplified to reduce human involvement. Get a hands-off migration experience with LitExtension!
We keep your store active normally during re-platforming. No sales disruption!
A dedicated support team right at your fingertips via ticket, phone, live chat, and email. They are available 24/7 even holidays to support you.
To prove confidence in our services and their value to you, we provide a 30-day money back guarantee.
We at LitExtension prioritize data security and have a set of practices, technologies and policies in place to ensure the highest level of security for your data. Check out our Data Security Policy.
All migration jobs will be carried out on Linode servers located in the USA, Euro, Australia, Singapore,…
The data is protected by HTTPS secure protocol and 128-bit SSL encryption. Nothing is stored on LitExtension’s servers.
Only authorized LitExtension experts can access the source code to handle custom migration requests.
LitExtension is compliant with GDPR regulations, a global data protection law passed by the European Union.
We do not keep your credentials or import records after the migration. Your data is guaranteed not to be disclosed or used for any other purposes rather than the migration.
Your payment is processed by Paypal – the #1 worldwide payment gateway. Hence, LitExtension does not store any payment data.