{"id":6269,"date":"2021-05-03T09:23:30","date_gmt":"2021-05-03T09:23:30","guid":{"rendered":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/shopware\/why-are-my-shopware-orders-not-visible-after-migration\/"},"modified":"2021-05-10T04:27:08","modified_gmt":"2021-05-10T04:27:08","slug":"why-are-my-shopware-orders-not-visible-after-migration","status":"publish","type":"docs","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/shopware\/why-are-my-shopware-orders-not-visible-after-migration\/","title":{"rendered":"Why are my Shopware orders not visible after migration?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In case your Shopware orders grid is empty after migration, the reason can be the cached platform. We recommend you to clear the Shopware cached files following this route <\/span><b><i>Settings -&gt; System -&gt; Caches &amp; Indexes.<\/i><\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6271\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/3.png\" alt=\"\" width=\"1915\" height=\"503\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/3.png 1915w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/3-300x79.png 300w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/3-768x202.png 768w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/3-1024x269.png 1024w\" sizes=\"auto, (max-width: 1915px) 100vw, 1915px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6272\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/4.png\" alt=\"\" width=\"1359\" height=\"559\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/4.png 1359w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/4-300x123.png 300w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/4-768x316.png 768w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2021\/05\/4-1024x421.png 1024w\" sizes=\"auto, (max-width: 1359px) 100vw, 1359px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>However, it is possible that the error is caused by incorrect Shopware data.<\/p>\n<p>Therefore, we highly recommend you contact our <a href=\"https:\/\/litextension.com\/contact-us.html\">Support Team<\/a> for help.<\/p>\n<p>&nbsp;<\/p>\n<p>In case you have any other questions, please reach out to us via:<\/p>\n<ul>\n<li><a href=\"https:\/\/litextension.zendesk.com\/hc\/en-us\/signin?return_to=https%3A%2F%2Flitextension.zendesk.com%2Fhc%2Fen-us%2Frequests\" target=\"_blank\" rel=\"noopener\">Ticket system<\/a>\u00a0(highly recommended)<\/li>\n<li>Email us at\u00a0<a href=\"mailto:contact@litextension.com\" target=\"_blank\" rel=\"noopener\">contact@litextension.com<\/a><\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":3908,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_tag":[],"class_list":["post-6269","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/comments?post=6269"}],"version-history":[{"count":2,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6269\/revisions"}],"predecessor-version":[{"id":6273,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6269\/revisions\/6273"}],"up":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/3908"}],"prev":[{"title":"Why my products' thumbnails haven\u2019t been migrated to Shopware?","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/shopware\/why-my-products-thumbnails-havent-been-migrated-to-shopware\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6264"}],"wp:attachment":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/media?parent=6269"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/doc_tag?post=6269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}