{"id":4769,"date":"2020-05-14T08:32:32","date_gmt":"2020-05-14T08:32:32","guid":{"rendered":"https:\/\/litextension.com\/faq\/docs\/userguide-demo\/connector\/why-should-i-provide-my-ftp-credentials-when-migrating-to-woocommerce\/"},"modified":"2026-08-28T10:14:46","modified_gmt":"2026-08-28T10:14:46","slug":"i-keep-getting-ftp-access-required-message","status":"publish","type":"docs","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/i-keep-getting-ftp-access-required-message\/","title":{"rendered":"I keep getting the \u201cFTP access required\u201d message, what should I do?"},"content":{"rendered":"<p>This message usually applies to merchants migrating to WordPress using LitExtension&#8217;s WordPress plugin. If the plugin can&#8217;t be installed automatically due to technical reasons, you may be prompted for FTP credentials to establish the connection between your Source and Target stores.<\/p>\n<p>To resolve this, follow these steps:<\/p>\n<ul>\n<li>Open the wp-config.php file in your WordPress installation folder.<\/li>\n<li>Add the following line to the end of the file:\n<pre>define('FS_METHOD', 'direct');<\/pre>\n<\/li>\n<li>Save the file.<\/li>\n<li>Access your server via the droplet console (or your hosting provider&#8217;s equivalent server access) using the root username and password.<\/li>\n<li>Set the correct permissions for the plugin directory by running the following command, replacing \/yourwebsitename\/ with your actual website path:\n<pre>chmod 777 \/yourwebsitename\/public\/wp-content\/plugins\/<\/pre>\n<\/li>\n<\/ul>\n<p>Once these steps are complete, try installing the plugin again.\u00a0If the problem persists, our Support Agents are happy to provide further assistance.<\/p>\n<p>For other questions or inquiries, please contact us via live chat or email us at <strong>litextension@support.litextension.com<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6779,"menu_order":12,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_tag":[],"class_list":["post-4769","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/comments?post=4769"}],"version-history":[{"count":9,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4769\/revisions"}],"predecessor-version":[{"id":7863,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4769\/revisions\/7863"}],"up":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6779"}],"next":[{"title":"LitExtension can\u2019t connect to my Cloudflare site. What should I do?","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/litextension-cant-connect-to-my-cloudflare-site-what-should-i-do\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/7384"}],"prev":[{"title":"Why the product images on Target Store are displayed in the wrong size after migration?","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/wrong-size-of-product-images-on-target-store-after-migration\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4044"}],"wp:attachment":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/media?parent=4769"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/doc_tag?post=4769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}