{"id":4769,"date":"2020-05-14T08:32:32","date_gmt":"2020-05-14T08:32:32","guid":{"rendered":"https:\/\/litextension.com\/faq\/docs\/userguide-demo\/connector\/why-should-i-provide-my-ftp-credentials-when-migrating-to-woocommerce\/"},"modified":"2024-12-30T08:26:42","modified_gmt":"2024-12-30T08:26:42","slug":"i-keep-getting-ftp-access-required-message","status":"publish","type":"docs","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/i-keep-getting-ftp-access-required-message\/","title":{"rendered":"I keep getting the \u201cFTP access required\u201d message, what should I do?"},"content":{"rendered":"\n

This message usually applies to merchants migrating to WordPress using our LitExtension plugin<\/a>. If the plugin cannot be installed automatically due to technical reasons, you may be asked for FTP credentials to establish the connection between your Source and Target stores.<\/p>\n\n\n\n

To resolve this issue, follow these steps:<\/p>\n\n\n\n

    \n
  1. Open the wp-config.php<\/strong> file in your WordPress installation folder.<\/li>\n\n\n\n
  2. Add the following code to the end of the file: define('FS_METHOD', 'direct');<\/code><\/li>\n\n\n\n
  3. Save the file.<\/li>\n\n\n\n
  4. Access your server via the droplet console (or equivalent server access) using the root username and password.<\/li>\n\n\n\n
  5. Set the correct permissions for the plugin directory by entering this command, replacing \/yourwebsitename\/<\/code> with your actual website path: chmod 777 \/yourwebsitename\/public\/wp-content\/plugins\/<\/i><\/li>\n<\/ol>\n\n\n\n

    Once these steps are completed, try installing the plugin again. If the problem persists, feel free to contact our support team for further assistance.<\/p>\n\n\n\n