{"id":4393,"date":"2020-04-13T09:22:37","date_gmt":"2020-04-13T09:22:37","guid":{"rendered":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/volusion\/how-to-export-database-from-volusion-to-csv-files-when-you-got-server-down-error\/"},"modified":"2021-05-10T04:27:49","modified_gmt":"2021-05-10T04:27:49","slug":"export-database-from-volusion-to-csv-files","status":"publish","type":"docs","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/volusion\/export-database-from-volusion-to-csv-files\/","title":{"rendered":"How to export database from Volusion to CSV Files when you got server down error?"},"content":{"rendered":"<p>When you have been exporting files from Volusion, if Volusion has a lot of data, it will show\u00a0error 502 Bad Gateway.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4398 size-full aligncenter\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/volusion_error.jpg\" alt=\"502 Bad Gateway\" width=\"899\" height=\"96\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/volusion_error.jpg 899w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/volusion_error-300x32.jpg 300w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/volusion_error-768x82.jpg 768w\" sizes=\"auto, (max-width: 899px) 100vw, 899px\" \/><\/p>\n<p>You don&#8217;t need to select the option Check All on Columns. Could you please check list fields which are used on your migration:<\/p>\n<p><strong>Products<\/strong><\/p>\n<p>Could you please check list fields: ID, productcode, productname, hideproduct, stockstatus, lastmodified, ischildofproductcode, productnameshort, productweight, recurringprice, productprice, listprice, saleprice, metatag_title, metatag_description, productmanufacturer, photo_subtext, photo_alttext, setupcost, productdescriptionshort, productdescription, productfeatures, metatag_keywords, categoryids, optionids, photourl, photourl_large, donotallowbackorders, customfield1, customfield2, customfield3, customfield4, customfield5, photos_cloned_from<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4416 size-full\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/product_volusion_3.png\" alt=\"export database from Volusion\" width=\"802\" height=\"733\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/product_volusion_3.png 802w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/product_volusion_3-300x274.png 300w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/product_volusion_3-768x702.png 768w\" sizes=\"auto, (max-width: 802px) 100vw, 802px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4407\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/product_volusion_2.png\" alt=\"export database from Volusion\" width=\"732\" height=\"862\" \/><\/p>\n<p><strong>Customers<\/strong><\/p>\n<p>Please check list fields: customerID, accesskey, firstname, lastname, companyname, billingaddress1, billingaddress2, city, state, postalcode, country, phonenumber, faxnumber, emailaddress, emailsubscriber, lastmodified, customer_notes, createddate<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4417 size-full\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/customers_volusion.png\" alt=\"export database from Volusion\" width=\"784\" height=\"735\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/customers_volusion.png 784w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/customers_volusion-300x281.png 300w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/customers_volusion-768x720.png 768w\" sizes=\"auto, (max-width: 784px) 100vw, 784px\" \/><\/p>\n<p><strong>Orders<\/strong><\/p>\n<p>Please check list fields: orderID, customerid, billingcompanyname, billingfirstname, billinglastname, billingaddress1, billingaddress2, billingcity, billingstate, billingpostalcode, billingcountry, billingphonenumber, billingfaxnumber, shipcompanyname, shipfirstname, shiplastname, shipaddress1, shipaddress2, shipcity, shipstate, shippostalcode, shipcountry, shipphonenumber, shipfaxnumber, shippingmethodid, totalshippingcost, salestaxrate, paymentamount, paymentmethodid, cardholdersname, creditcardexpdate, creditcardauthorizationnumber, creditcardtransactionid, bankname, orderdate, orderstatus, total_payment_received, total_payment_authorized, salestax1, salestax2, salestax3, ordernotes, order_comments, orderdateutc<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4420 size-full\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/order_volusion.png\" alt=\"export database from Volusion\" width=\"797\" height=\"849\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/order_volusion.png 797w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/order_volusion-282x300.png 282w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/order_volusion-768x818.png 768w\" sizes=\"auto, (max-width: 797px) 100vw, 797px\" \/><\/p>\n<p><strong>Orders detail<\/strong><\/p>\n<p>Please check list fields:\u00a0 orderdetailID, orderid, productcode, productname, quantity, productprice, totalprice, optionids, options, discounttype, discountvalue<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4418 size-full\" src=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/orderdetail_volusion.png\" alt=\"export database from Volusion\" width=\"781\" height=\"727\" srcset=\"https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/orderdetail_volusion.png 781w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/orderdetail_volusion-300x279.png 300w, https:\/\/litextension.com\/faq\/wp-content\/uploads\/2020\/04\/orderdetail_volusion-768x715.png 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/p>\n<p>In case you have any other questions, please reach out to us via:<\/p>\n<ul>\n<li><a href=\"https:\/\/litextension.zendesk.com\/hc\/en-us\/signin?return_to=https%3A%2F%2Flitextension.zendesk.com%2Fhc%2Fen-us%2Frequests\" target=\"_blank\" rel=\"noopener\">Ticket system<\/a> (highly recommended)<\/li>\n<li>Email us at <a href=\"mailto:contact@litextension.com\" target=\"_blank\" rel=\"noopener\">contact@litextension.com<\/a><\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":890,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_tag":[1450,4190,1046],"class_list":["post-4393","docs","type-docs","status-publish","hentry","doc_tag-csv-files","doc_tag-export-database-from-volusion","doc_tag-volusion"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/comments?post=4393"}],"version-history":[{"count":14,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4393\/revisions"}],"predecessor-version":[{"id":5686,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4393\/revisions\/5686"}],"up":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/890"}],"next":[{"title":"What are the peculiarities of users migration from Volusion?","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/volusion\/what-are-the-peculiarities-of-users-migration-from-volusion\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6313"}],"prev":[{"title":"Can I export files from Volusion?","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/volusion\/can-i-export-files-from-volusion\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/932"}],"wp:attachment":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/media?parent=4393"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/doc_tag?post=4393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}