{"id":334,"date":"2018-07-28T01:50:43","date_gmt":"2018-07-28T01:50:43","guid":{"rendered":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/bigcommerce\/will-my-customer-passwords-be-migrated-to-bigcommerce\/"},"modified":"2026-08-27T04:04:53","modified_gmt":"2026-08-27T04:04:53","slug":"will-my-customer-passwords-be-migrated-to-bigcommerce","status":"publish","type":"docs","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/bigcommerce\/will-my-customer-passwords-be-migrated-to-bigcommerce\/","title":{"rendered":"Can I migrate customer passwords to BigCommerce?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">CurreUnfortunately, we cannot migrate customer passwords to BigCommerce because passwords are encrypted and stored differently across eCommerce platforms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We can still migrate supported customer information, such as names, email addresses, phone numbers, and billing or shipping addresses. After the migration, customers will need to create a new password using the <strong>Forgot Password<\/strong> option on your BigCommerce storefront. We recommend informing them about this change before launching the new store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case you have any other questions, please email us at\u00a0<strong>litextension@support.litextension.com<\/strong>.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":25,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_tag":[1235,1389],"class_list":["post-334","docs","type-docs","status-publish","hentry","doc_tag-bigcommerce","doc_tag-migrate-customer-password"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/comments?post=334"}],"version-history":[{"count":7,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/334\/revisions"}],"predecessor-version":[{"id":7749,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/334\/revisions\/7749"}],"up":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/25"}],"next":[{"title":"Can I migrate 301 redirects to BigCommerce?","link":"https:\/\/litextension.com\/faq\/docs\/shopping-cart-questions\/bigcommerce\/can-i-migrate-301-redirects-to-bigcommerce\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/493"}],"wp:attachment":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/media?parent=334"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/doc_tag?post=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}