{"id":323,"date":"2018-07-28T01:47:21","date_gmt":"2018-07-28T01:47:21","guid":{"rendered":"https:\/\/litextension.com\/faq\/docs\/general-questions\/i-was-migrating-my-multiple-stores-but-customer-ids-were-not-moved-why\/"},"modified":"2026-08-29T01:19:02","modified_gmt":"2026-08-29T01:19:02","slug":"migrate-multiple-stores-but-customer-ids-were-not-moved-why","status":"publish","type":"docs","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/migrate-multiple-stores-but-customer-ids-were-not-moved-why\/","title":{"rendered":"I was migrating my multiple stores, but customer IDs were not preserved. Why?"},"content":{"rendered":"<p>Unfortunately, during multi-store migrations on Magento, OpenCart, and PrestaShop, the following additional options are not available:<\/p>\n<ul>\n<li>Preserve customer IDs on the Target Store<\/li>\n<li>Preserve order IDs on the Target Store<\/li>\n<li>Preserve product IDs on the Target Store<\/li>\n<li>Preserve category IDs on the Target Store<\/li>\n<\/ul>\n<p>This is why your customer IDs, along with these other entity IDs, weren&#8217;t carried over during your multi-store migration.<\/p>\n<p>One exception: for Magento multi-store migrations specifically, the &#8220;Preserve order IDs on the Target store&#8221; option is available, even though the other three ID-preservation options are not.<\/p>\n<p>If you have other questions or inquiries, please contact our Support Agents via live chat or email us at <strong>litextension@support.litextension.com<\/strong>.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6779,"menu_order":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_tag":[1332,1069,1334,1333,476],"class_list":["post-323","docs","type-docs","status-publish","hentry","doc_tag-id","doc_tag-litextension","doc_tag-migrate-id","doc_tag-preserve-id","doc_tag-shopping-cart-migration"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":7,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/323\/revisions"}],"predecessor-version":[{"id":7871,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/323\/revisions\/7871"}],"up":[{"embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/6779"}],"next":[{"title":"Products and categories are displayed differently on Target Store front-end. Why?","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/products-and-categories-displayed-differently-on-target-store-front-end-why\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/4018"}],"prev":[{"title":"Images are not shown on frontend after migration","link":"https:\/\/litextension.com\/faq\/docs\/migration-process\/common-migration-errors\/images-are-not-shown-on-frontend-after-migration-what-should-i-do\/","href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/docs\/1537"}],"wp:attachment":[{"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/media?parent=323"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/litextension.com\/faq\/wp-json\/wp\/v2\/doc_tag?post=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}