1. Home
  2. Docs
  3. GENERAL QUESTIONS
  4. I was migrating my multiple stores, but customer IDs were not moved. Why?

I was migrating my multiple stores, but customer IDs were not moved. Why?

Unfortunately, during Magento, OpenCart and PrestaShop multi-store migration such additional options are not available:

  • Preserve customer IDs on the Target store;
  • Preserve order IDs on the Target store;
  • Preserve product IDs on the Target store;
  • Preserve Category IDs on the Target store.

Nonetheless, during Magento multi-store migration additional option “Preserve order IDs on the Target store” is available.

If you still have some questions feel free to contact our Technical Support Team.

How can we help?