I have installed connector successfully and getting message “Connector installed” already but it shown “Cannot reach connector” in the step 1.
- Agent CURL in source code can not receive response from Target server.
- Source store hosting is blocking Target store Server or vice versa.
- Error Connector file.
- Input wrong Source URL at the Step 1.
- Source store server/hosting does not allow sending the GET request.
How to fix
- Edit or remove Agent in getting data function in the source code.
- Ask hosting provider to check.
- We will fix it for you for free, please Contact Us for further assistance