• Thank you for your help so far!

    My name is Stefen Delgado, and I am a Magento developer working with the client at impressmanicure.com. My experience is across both Magento 1 and Magento 2, so this migration project was a natural fit. At my previous agency, we always used LitExtension migration modules or services to move carts either on or off Magento or Shopify. We ran into very little issues, and when we did, LitExtension support immediately responded and remedied the issues.

    Sometimes we would try other tools like UberTheme’s Migration Pro module, or Magento’s data migration tool. Unfortunately, these weren’t a good fit for our requirements, and there was much to be desired from support on both tools. LitExtension helped us with support on our issues with migration from Magento 1 to Magento 2. This was one of the most challenging migrations, but with LitExtension supporting their tools, we were able to avoid hurdles and pitfalls.

    I personally enjoyed working with the LitExtension team through their ticketing system and live chat support. I was never kept in the dark for what needed to be complete, and they even offered to assist with migrations efforts on their own time. I would definitely recommend LitExtension to my current and future clients, as well as my colleagues.

    If I had to give feedback, I would prefer more verbose debugging in the frontend tool since I’d like to know what is happening. I think the timeout error is a catch all, and I’d love to see the bigger picture behind the scenes to see if we can fix the problem before requiring support.