{"id":90202,"date":"2026-04-30T02:29:08","date_gmt":"2026-04-30T06:29:08","guid":{"rendered":"https:\/\/litextension.com\/blog\/?p=90202"},"modified":"2026-04-30T02:40:20","modified_gmt":"2026-04-30T06:40:20","slug":"magento-2-import-export-customers","status":"publish","type":"post","link":"https:\/\/litextension.com\/blog\/magento-2-import-export-customers\/","title":{"rendered":"How to Perform Magento 2 Import &#038; Export Customers in 8 Steps"},"content":{"rendered":"<p>Importing and exporting customer data for various purposes (such as analysis, backups, or system transfers) is a common practice among eCommerce businesses, and Magento 2 users are no exception. So, if you\u2019re just getting started with this platform and still unsure about the steps involved in <strong>Magento 2 import & export customers<\/strong>, this guide is for you!<\/p>\n<p>In the following sections, we\u2019ll walk through these topics to help you navigate the process with confidence:<\/p>\n<ul>\n<li><a href=\"https:\/\/litextension.com\/blog\/magento-2-import-export-customers\/#import-customers-magento-2\"><strong>How to import customer data<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/litextension.com\/blog\/magento-2-import-export-customers\/#export-customers-magento-2\"><strong>How to export customer data<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/litextension.com\/blog\/magento-2-import-export-customers\/#5-common-import-export-errors\"><strong>Common errors and how to solve them<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/litextension.com\/blog\/magento-2-import-export-customers\/#advanced-magento-2-import-export-customers-solution-with-litextension\"><strong>Advanced solutions with LitExtension<\/strong><\/a><\/li>\n<\/ul>\n<p>Let\u2019s get started.<\/p>\n<hr \/>\n<h2>How to Import and Export Customer Data in Magento 2 Using Default Tool<\/h2>\n<p>For imports, you prepare your customer data using Magento\u2019s sample format, configure the import behavior, upload the file, validate it, and run the process. Meanwhile, for exports, you simply select the customer entity, customize attributes or filters if needed, and generate a CSV file via the system queue.<\/p>\n<p>The details are as follows:<\/p>\n<h3>Import Customers Magento 2<\/h3>\n<h4>Step 1. Get your customer data ready<\/h4>\n<p>First, go to <strong>System \u2192 Data Transfer \u2192 Import<\/strong> from the Magento Admin panel.<\/p>\n<figure id=\"attachment_90203\" aria-describedby=\"caption-attachment-90203\" style=\"width: 598px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90203\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/1-3.webp\" alt=\"magento-import\" width=\"598\" height=\"626\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/1-3.webp 598w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/1-3-287x300.webp 287w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><figcaption id=\"caption-attachment-90203\" class=\"wp-caption-text\">Go to System &gt; Data Transfer &gt; Import.<\/figcaption><\/figure>\n<p>Then, in the<strong> Import Settings<\/strong> section, select the correct<strong> Entity Type<\/strong> based on the customer data you plan to upload. The most relevant options include:<\/p>\n<ul>\n<li><strong>Customers Main File:<\/strong> Contains basic customer account details (name, email, group, etc.); no address data included.<\/li>\n<li><strong>Customer Addresses:<\/strong> Includes customer address information (street, city, country, etc.); must be linked to existing customers.<\/li>\n<li><strong>Customers and Addresses:<\/strong> Combines both customer accounts and their addresses in one file for full data import.<\/li>\n<li><strong>Customer Finances<\/strong> (if applicable): Stores financial data like store credit or reward points, depending on your setup.<\/li>\n<\/ul>\n<figure id=\"attachment_90204\" aria-describedby=\"caption-attachment-90204\" style=\"width: 2000px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90204\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/2-3.webp\" alt=\"magento-import-entity-type\" width=\"2000\" height=\"745\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/2-3.webp 2000w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/2-3-300x112.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/2-3-1024x381.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/2-3-768x286.webp 768w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/2-3-1536x572.webp 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><figcaption id=\"caption-attachment-90204\" class=\"wp-caption-text\">Select the correct Entity Type.<\/figcaption><\/figure>\n<p>Once selected, click <strong>Download Sample File<\/strong> (right next to <strong>Entity Type<\/strong>). This file serves as a template and includes the correct column structure and example values. You can use this template to prepare your import CSV file and make sure it adheres to Magento\u2019s formatting rules.<\/p>\n<figure id=\"attachment_90205\" aria-describedby=\"caption-attachment-90205\" style=\"width: 1006px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90205\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/3-3.webp\" alt=\"magento-sample-file-import\" width=\"1006\" height=\"476\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/3-3.webp 1006w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/3-3-300x142.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/3-3-768x363.webp 768w\" sizes=\"(max-width: 1006px) 100vw, 1006px\" \/><figcaption id=\"caption-attachment-90205\" class=\"wp-caption-text\">Click \u201cDownload Sample File\u201d to download the CSV template.<\/figcaption><\/figure>\n<p><strong>Note:<\/strong><\/p>\n<p>If your import includes references to assets (such as profile-related files, if applicable in custom setups), ensure those files are uploaded to the correct directory. By default, Magento stores import-related files in <em>pub\/media\/import.<\/em><\/p>\n<h4>Step 2. Configure import behavior<\/h4>\n<p>Next, define how Magento should handle the incoming customer data.<\/p>\n<p>Under<strong> Import Behavior,<\/strong> choose one of the following options:<\/p>\n<ul>\n<li><strong>Add\/Update<\/strong>: Inserts new customers or updates existing ones<\/li>\n<li><strong>Replace:<\/strong> Overwrites existing records entirely<\/li>\n<li><strong>Delete:<\/strong> Removes customers that match the data in your file<\/li>\n<\/ul>\n<p>You\u2019ll also need to decide how the system reacts to errors during the import process:<\/p>\n<ul>\n<li><strong>Stop on Error:<\/strong> Halts the import immediately when an issue occurs<\/li>\n<li><strong>Skip Error Entries<\/strong>: Continues importing while ignoring problematic rows<\/li>\n<\/ul>\n<p>Also, you should set the <strong>Allowed Errors Count<\/strong>, which determines how many errors Magento will tolerate before canceling the import. The default is 10, but you can adjust this depending on your dataset.<\/p>\n<figure id=\"attachment_90206\" aria-describedby=\"caption-attachment-90206\" style=\"width: 2000px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90206\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/4-3.webp\" alt=\"magento-import-behaviors\" width=\"2000\" height=\"985\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/4-3.webp 2000w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/4-3-300x148.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/4-3-1024x504.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/4-3-768x378.webp 768w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/4-3-1536x756.webp 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><figcaption id=\"caption-attachment-90206\" class=\"wp-caption-text\">Configure the import settings and behaviors.<\/figcaption><\/figure>\n<p>Other settings to keep in mind:<\/p>\n<ul>\n<li>For separators, Magento uses commas by default for both <strong>Field Separator<\/strong> and <strong>Multiple Value Separator.<\/strong> It\u2019s best to keep these unchanged unless your CSV uses a different format.<\/li>\n<li>Leave the Empty <strong>attribute value constant<\/strong> as _EMPTY_VALUE_ unless you have a specific reason to modify it.<\/li>\n<li>If your dataset contains special characters, you can enable the<strong> Fields Enclosure<\/strong> option to ensure those values are properly interpreted during import.<\/li>\n<\/ul>\n<h4>Step 3. Upload your customer CSV file<\/h4>\n<p>Now, click <strong>Choose File<\/strong> and select the CSV file you\u2019ve prepared. Once selected, Magento will recognize it as the source for your import.<\/p>\n<figure id=\"attachment_90207\" aria-describedby=\"caption-attachment-90207\" style=\"width: 2000px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90207\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/5-3.webp\" alt=\"upload-magento-import-file\" width=\"2000\" height=\"511\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/5-3.webp 2000w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/5-3-300x77.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/5-3-1024x262.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/5-3-768x196.webp 768w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/5-3-1536x392.webp 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><figcaption id=\"caption-attachment-90207\" class=\"wp-caption-text\">Scroll to the \u201cFile to Import\u201d section and click Choose File to upload the CSV file.<\/figcaption><\/figure>\n<p>If your import involves any file paths (more common with product imports, but sometimes relevant in extended customer setups), specify the directory in the <strong>Images File Directory<\/strong> field. This should be a relative path on the server.<\/p>\n<p>For example:<\/p>\n<p><span style=\"font-family: 'courier new', courier, monospace;\">customer_assets<\/span><\/p>\n<p>In newer Magento versions (from 2.3.2 onward), this path is appended to the base directory:<\/p>\n<p><span style=\"font-family: 'courier new', courier, monospace;\">&lt;Magento-root&gt;\/var\/import\/images\/<\/span><\/p>\n<p>So your files should be placed in:<\/p>\n<p><span style=\"font-family: 'courier new', courier, monospace;\">&lt;Magento-root&gt;\/var\/import\/images\/customer_assets<\/span><\/p>\n<p>If your store uses remote storage, the same structure applies within your remote storage root directory.<\/p>\n<h4>Step 4. Validate and run the import<\/h4>\n<p>Finally, before executing the import, click <strong>Check Data<\/strong> in the top-right corner. Magento will scan your file and validate its structure and content.<\/p>\n<ul>\n<li>If everything is formatted correctly, you\u2019ll see a confirmation message indicating the file is valid.<\/li>\n<li>If errors are detected, Magento will display a list of issues. Review each one carefully, update your CSV file accordingly, and re-upload it for validation.<\/li>\n<\/ul>\n<figure id=\"attachment_90208\" aria-describedby=\"caption-attachment-90208\" style=\"width: 1340px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90208\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/6-3.webp\" alt=\"check-import-data-magento\" width=\"1340\" height=\"633\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/6-3.webp 1340w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/6-3-300x142.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/6-3-1024x484.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/6-3-768x363.webp 768w\" sizes=\"(max-width: 1340px) 100vw, 1340px\" \/><figcaption id=\"caption-attachment-90208\" class=\"wp-caption-text\">Click \u201cCheck data\u201d at the top right corner to validate the file\u2019s structure.<\/figcaption><\/figure>\n<p>Once your file passes validation, click<strong> Import<\/strong> to begin the process. A confirmation message will appear when the import completes successfully, signaling that your customer data has been added to the system.<\/p>\n<figure id=\"attachment_90209\" aria-describedby=\"caption-attachment-90209\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90209\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/7-3.webp\" alt=\"run-magento-import\" width=\"600\" height=\"113\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/7-3.webp 600w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/7-3-300x57.webp 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-90209\" class=\"wp-caption-text\">Click \u201cImport\u201d once your file passes validation.<\/figcaption><\/figure>\n<h3>Export Customers Magento 2<\/h3>\n<h4>Step 1. Access the export tool<\/h4>\n<p>First, go to <strong>System \u2192 Data Transfer \u2192 Export<\/strong> from your Magento Admin sidebar.<\/p>\n<figure id=\"attachment_90210\" aria-describedby=\"caption-attachment-90210\" style=\"width: 578px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90210\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/8-3.webp\" alt=\"magento-export-customers\" width=\"578\" height=\"636\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/8-3.webp 578w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/8-3-273x300.webp 273w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><figcaption id=\"caption-attachment-90210\" class=\"wp-caption-text\">Go to System &gt; Data Transfer &gt; Export.<\/figcaption><\/figure>\n<p>Then, from the <strong>Export Settings<\/strong> section, choose the appropriate <strong>Entity Type<\/strong> depending on what customer-related data you want to extract. For customer exports, the most relevant options include:<\/p>\n<ul>\n<li>Customers Main File<\/li>\n<li>Customer Addresses<\/li>\n<li>Customer Finances (if needed)<\/li>\n<\/ul>\n<p>By default, the <strong>Export File Format<\/strong> is set to CSV, which is the recommended format for compatibility and easy editing, so you can leave this as is. If your dataset may contain special characters, you can enable the <strong>Fields Enclosure<\/strong> option to ensure those characters are properly wrapped.<\/p>\n<figure id=\"attachment_90211\" aria-describedby=\"caption-attachment-90211\" style=\"width: 2000px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90211\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/9-3.webp\" alt=\"export-file-csv-magento\" width=\"2000\" height=\"384\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/9-3.webp 2000w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/9-3-300x58.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/9-3-1024x197.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/9-3-768x147.webp 768w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/9-3-1536x295.webp 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><figcaption id=\"caption-attachment-90211\" class=\"wp-caption-text\">In \u201cExport Settings,\u201d choose the correct Entity Type and leave the File Format as CSV.<\/figcaption><\/figure>\n<h4>Step 2. Customize attributes and apply filters (optional)<\/h4>\n<p>Before exporting, you can control exactly which data gets included in your file.<\/p>\n<p>In the <strong>Entity Attributes<\/strong> section, Magento displays all available attributes in alphabetical order. You can use built-in tools like search and sorting to quickly locate specific fields. These controls only affect how the list is displayed; they don\u2019t impact the export itself.<\/p>\n<p>If you want to refine your export:<\/p>\n<ul>\n<li>Use the<strong> Filter<\/strong> column to export only records that match specific attribute values. For example, you could export only customers that meet certain conditions (similar to filtering by SKU in product exports).<\/li>\n<li>To exclude certain attributes, tick the <strong>Exclude<\/strong> checkbox next to those fields. Magento will still include the column in the CSV, but it will contain no data.<\/li>\n<\/ul>\n<figure id=\"attachment_90212\" aria-describedby=\"caption-attachment-90212\" style=\"width: 2000px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90212\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/10-3.webp\" alt=\"entity-attributes-filter-export\" width=\"2000\" height=\"521\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/10-3.webp 2000w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/10-3-300x78.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/10-3-1024x267.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/10-3-768x200.webp 768w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/10-3-1536x400.webp 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><figcaption id=\"caption-attachment-90212\" class=\"wp-caption-text\">Use the Entity Attributes section to refine your export.<\/figcaption><\/figure>\n<p>This flexibility is useful when you only need a subset of customer information (for example, exporting just email addresses and names instead of the full dataset).<\/p>\n<h4>Step 3. Generate the export file<\/h4>\n<p>Once everything is configured, scroll down and click<strong> Continue<\/strong> in the bottom-right corner of the page.<\/p>\n<figure id=\"attachment_90213\" aria-describedby=\"caption-attachment-90213\" style=\"width: 1372px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90213\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/11-2.webp\" alt=\"continue-magento-export\" width=\"1372\" height=\"642\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/11-2.webp 1372w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/11-2-300x140.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/11-2-1024x479.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/11-2-768x359.webp 768w\" sizes=\"(max-width: 1372px) 100vw, 1372px\" \/><figcaption id=\"caption-attachment-90213\" class=\"wp-caption-text\">Click \u201cContinue\u201d to proceed with the export.<\/figcaption><\/figure>\n<p>Magento will begin processing your export request. However, instead of generating the file instantly, the system sends the task to a message queue, so your cron jobs must be running properly to handle this process.<\/p>\n<p>After completion, the exported file will be saved in the <em>var\/export\/<\/em> directory.<\/p>\n<h4>Step 4. Download and use your customer data<\/h4>\n<p>When the export is complete, you can download the CSV file and open it in any spreadsheet tool, such as Excel or Google Sheets.<\/p>\n<p>From there, you\u2019re free to review, modify, or clean up the data as needed. Plus, if required, you can later import the updated file back into your Magento store using the import functionality.<\/p>\n<hr \/>\n<h2>5 Common Import & Export Errors<\/h2>\n<p>When working with customer data in Magento 2, most import and export issues tend to fall into a few common categories. Understanding these pitfalls upfront helps you quickly diagnose errors and keep your data transfer process running smoothly:<\/p>\n<h3>1. Invalid website code in the _website column<\/h3>\n<p>This error typically occurs when the value in the _website column doesn't match any existing website code configured in Magento 2. Magento does not recognize website names, only their internal codes.<\/p>\n<p>To fix this, go to <strong>Stores \u2192 All Stores<\/strong> and check the <strong>Code<\/strong> column for your website. Use that exact value (for example, base) instead of the display name like &#8220;Main Website.&#8221; Otherwise, even a small mismatch will cause the import to fail.<\/p>\n<h3>2. Incorrect value in the group_id field<\/h3>\n<p>Similarly, if Magento throws an error related to group_id, it means the value provided doesn't correspond to any valid customer group in your system.<\/p>\n<p>The good news: You can resolve this by navigating to <strong>Customers \u2192 Customer Groups<\/strong> and locating the correct numeric ID for each group. Make sure your CSV uses these IDs (not the group names) since Magento only accepts the numeric identifier during import.<\/p>\n<h3>3. Missing required customer attributes<\/h3>\n<p>In most cases, imports will fail if essential fields such as email, firstname, or _website are missing or left empty in your CSV file.<\/p>\n<p>To avoid this issue, you must carefully review your dataset and ensure all required columns are present and properly filled in for every row. It's also important to verify that column headers are spelled exactly as Magento expects; any typo can break the import process otherwise.<\/p>\n<h3>4. Multi-value fields not interpreted properly<\/h3>\n<p>Sometimes Magento cannot correctly read fields that contain multiple values. This usually happens when the separator used in your CSV (such as ; or |) doesn't match Magento's default configuration.<\/p>\n<p>Therefore, you need to ensure that the <strong>Field Separator<\/strong> and <strong>Multiple Value Separator<\/strong> settings in the import configuration align with your CSV format. If necessary, adjust your file to use standard commas or explicitly define the separators during setup.<\/p>\n<h3>5. Export file not showing after generation<\/h3>\n<p>In some cases, after exporting data, the CSV file doesn't appear even though Magento displays a message indicating the task was queued.<\/p>\n<p>One possible cause is that you have enabled the <strong>&#8220;Add Secret Key to URLs&#8221;<\/strong> setting. Consider disabling this option under<strong> Stores \u2192 Configuration \u2192 Advanced \u2192 Admin \u2192 Security<\/strong>, then clear the cache and see if it resolves the problem.<\/p>\n<figure id=\"attachment_90214\" aria-describedby=\"caption-attachment-90214\" style=\"width: 777px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90214\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/12-2.webp\" alt=\"magento-add-key-url-disable\" width=\"777\" height=\"518\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/12-2.webp 777w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/12-2-300x200.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/12-2-768x512.webp 768w\" sizes=\"(max-width: 777px) 100vw, 777px\" \/><figcaption id=\"caption-attachment-90214\" class=\"wp-caption-text\">You may turn off the &#8220;Add Secret Key to URLs&#8221; setting.<\/figcaption><\/figure>\n<p>Another solution is to manually trigger the export process. You can run the following command:<\/p>\n<p><span style=\"font-family: 'courier new', courier, monospace;\">bin\/magento queue:consumers:start exportProcessor<\/span><\/p>\n<p>Plus, for stores that rely heavily on exports, it's important to confirm that cron jobs are properly configured so the queue runs automatically. Without an active queue consumer, Magento may generate the export task but never actually produce the file.<\/p>\n<hr \/>\n<h2>Advanced Magento 2 Import & Export Customers Solution with LitExtension<\/h2>\n<p>The native tools in Magento 2 are usually sufficient for simple export and import purposes. But what if you are planning to transfer data from Magento to another platform (or vice versa), and customer data is just one part of the migration project?<\/p>\n<p>In that case, instead of piecing together separate import\/export workflows, it's much better to adopt a comprehensive migration solution that manages all data types in one unified process. And that's where LitExtension comes in!<\/p>\n<p>With over 15 years of experience in eCommerce data migration, our team provides two different migration approaches for different merchant needs:<\/p>\n<h3>LitExtension Automated Tool<\/h3>\n<figure id=\"attachment_90215\" aria-describedby=\"caption-attachment-90215\" style=\"width: 940px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90215\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/13-2.webp\" alt=\"litextension-automated-migration\" width=\"940\" height=\"570\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/13-2.webp 940w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/13-2-300x182.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/13-2-768x466.webp 768w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><figcaption id=\"caption-attachment-90215\" class=\"wp-caption-text\">There are only three simple steps to follow.<\/figcaption><\/figure>\n<p>For those who prefer a hands-on approach, the automated tool simplifies the process into three clear steps while still giving you full control. All you have to do is:<\/p>\n<ul>\n<li>Set up your Source Cart and Target Cart<\/li>\n<li>Select the data you want to migrate (such as customers, along with other entities if required) and configure additional options and mapping if needed.<\/li>\n<li>Launch the migration.<\/li>\n<\/ul>\n<p>The system will handle the transfer automatically, moving your customer data and related information with minimal manual effort.<\/p>\n<h3>LitExtension All-in-One Migration Service<\/h3>\n<figure id=\"attachment_90216\" aria-describedby=\"caption-attachment-90216\" style=\"width: 1206px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-90216\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/14-2.webp\" alt=\"litextension-all-in-one-aio\" width=\"1206\" height=\"529\" srcset=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/14-2.webp 1206w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/14-2-300x132.webp 300w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/14-2-1024x449.webp 1024w, https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/14-2-768x337.webp 768w\" sizes=\"(max-width: 1206px) 100vw, 1206px\" \/><figcaption id=\"caption-attachment-90216\" class=\"wp-caption-text\">LitExtension will handle it all for you.<\/figcaption><\/figure>\n<p>If you'd rather avoid the technical side altogether, the All-in-One service provides a fully managed experience.<\/p>\n<p>With this option, LitExtension's experts will take care of the entire process for you, from initial setup and data mapping to execution and final validation. Not to mention, the service also covers custom requirements that go beyond standard data structures, such as unique fields or complex relationships that the Automated Tool may not fully support.<\/p>\n<p><strong>Note:<\/strong><\/p>\n<p>Most importantly, whichever approach you choose, LitExtension ensures your data remains accurate even after the initial migration is complete. Our post-migration services (with specific conditions applied) include:<\/p>\n<ul>\n<li><strong>Recent Migration<\/strong> to capture newly added data<\/li>\n<li><strong>Smart Update<\/strong> to sync changes without duplication<\/li>\n<li><strong>Re-migration<\/strong> to rerun or refine the process when necessary.<\/li>\n<\/ul>\n<p>All in all, when customer import\/export is part of a broader platform transition, using a full-service solution like LitExtension provides a much smoother, more reliable alternative to manual workflows.<\/p>\n<div class=\"cta-detail\">\n<div>\n<h2 class=\"title\">Migrate to Another Platform?<\/h2>\n<p>LitExtension provides a well-optimized All-in-One migration service for your data transfer!<\/p>\n<p><a class=\"btn-frame\" href=\"https:\/\/litextension.com\/migration-services\/all-in-one-data-migration-service.html?utm_source=blog&utm_medium=display&utm_campaign=ctabox&utm_term=alice&utm_content=magento2import&exportcustomers\" target=\"_blank\" rel=\"noopener\">FREE DEMO NOW<\/a><\/p>\n<\/div>\n<div><img decoding=\"async\" class=\"size-medium wp-image-78213\" src=\"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2024\/09\/2-08-1.png\" alt=\"Magento Import Export All in One\" \/><\/div>\n<\/div>\n<hr \/>\n<h2>Magento 2 Import & Export Customers: FAQs<\/h2>\n<div id=\"rank-math-rich-snippet-wrapper\"><div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-1\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I import customers in Magento 2?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>To import customers in Magento 2, go to System &gt; Data Transfer &gt; Import, select \"Customers Main File\" as the entity type, and upload a prepared CSV file. Ensure your CSV uses Magento's required attributes, such as email, website_id, and group_id.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-2\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How can I export customers and their addresses in Magento 2? <\/h3>\n<div class=\"rank-math-answer \">\n\n<p>To export customers and addresses in Magento 2, go to System &gt; Data Transfer &gt; Export in the admin panel, select \"Customers Main File\" or \"Customer Addresses,\u201d and export to CSV. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-3\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What are the key entity types for customer import\/export in Magento 2?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The key entity types for customer import\/export in Magento 2 are Customers Main File (general account data), Customer Addresses (shipping\/billing info), and Customers and Addresses (combined data).<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-4\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How can I export only specific customer data in Magento 2?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>To export specific customer data in Magento 2, you can use the native export tool to filter by attribute values or exclude unnecessary columns.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<hr \/>\n<p>Final Words<\/p>\n<p>Once you understand the flow, the process for <strong>Magento 2 import & export customers<\/strong> can become much easier to manage!<\/p>\n<p>And if you find yourself planning a full-store migration rather than just a simple import or export, it may be worth looking beyond built-in tools. Migration solutions like LitExtension can help streamline the entire process, allowing you to migrate customer data (and more) with greater efficiency and far less manual effort.<\/p>\n<p>For more guidance or migration tips, check out our <a href=\"https:\/\/litextension.com\/blog\/ecommerce-platforms\/magento\/\" target=\"_blank\" rel=\"noopener\"><strong>Magento blogs<\/strong> <\/a>or join our <a href=\"https:\/\/www.facebook.com\/groups\/litextensioncommunity\" target=\"_blank\" rel=\"nofollow noopener\"><strong>Facebook Community<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Importing and exporting customer data for various purposes (such as analysis, backups, or system transfers) is a common practice among eCommerce businesses, and Magento 2 users are no exception. So, if you\u2019re just getting started with this platform and still unsure about the steps involved in Magento 2 import &#038; export customers, this guide is [&hellip;]<\/p>\n","protected":false},"author":82,"featured_media":90220,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","ub_ctt_via":"","inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[]},"categories":[16623,16630,16620,16633],"tags":[],"table_tags":[],"featured_image_src":"https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers.webp","author_info":{"display_name":"Ani Duong","author_link":"https:\/\/litextension.com\/blog\/author\/aniduong\/"},"tpgb_featured_images":{"full":["https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers.webp",1617,1067,false],"tp-image-grid":["https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers-700x700.webp",700,700,true],"thumbnail":["https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers-150x150.webp",150,150,true],"medium":["https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers-300x198.webp",300,198,true],"medium_large":["https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers-768x507.webp",768,507,true],"large":["https:\/\/litextension.com\/blog\/wp-content\/uploads\/2026\/04\/magento-2-import-export-customers-1024x676.webp",1024,676,true],"default":"https:\/\/litextension.com\/blog\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"Apr, 2026","category_list":{"category":[{"term_id":16623,"name":"Magento (Adobe Commerce)","slug":"magento","term_group":0,"term_taxonomy_id":16623,"taxonomy":"category","description":"<em>Are you considering Magento for your eCommerce site but feeling overwhelmed by the platform's many features? Our Magento blog page breaks down everything you need to know in easy-to-understand terms, so you can get your site up and running with confidence.<\/em>","parent":16620,"count":51,"filter":"raw"},{"term_id":16630,"name":"eCommerce Migration","slug":"shopping-cart-migration","term_group":0,"term_taxonomy_id":16630,"taxonomy":"category","description":"<em>Looking to migrate your online store to a new platform? You've come to the right place! Our eCommerce migration category is your go-to resource for expert guidance and advice on how to seamlessly and securely transfer your data.<\/em>","parent":0,"count":69,"filter":"raw"},{"term_id":16620,"name":"Ecommerce Platforms","slug":"ecommerce-platforms","term_group":0,"term_taxonomy_id":16620,"taxonomy":"category","description":"<span style=\"color: #808080\"><em>Welcome to our eCommerce platform reviews category, where you'll find expert insights on the top players in the industry. Whether you're a seasoned online seller or just getting started, our eCommerce platform reviews category is a must-read!<\/em><\/span>","parent":0,"count":414,"filter":"raw"},{"term_id":16633,"name":"Magento Migration","slug":"magento-migration","term_group":0,"term_taxonomy_id":16633,"taxonomy":"category","description":"","parent":16630,"count":8,"filter":"raw"}],"post_tag":false,"post_format":false,"table_tags":false},"author_name":"Ani Duong","author_url":"https:\/\/litextension.com\/blog\/author\/aniduong\/","author_email":"ani@litextension.com","author_website":"https:\/\/litextension.com\/blog\/author\/aniduong\/","author_description":"The newest addition to LitExtension\u2019s senior content writer team, Ani pens insightful articles covering a wide range of eCommerce platforms, from the most popular to the newly established.","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["editor"],"author_firstname":"Ani","author_lastname":"Duong","user_login":"aniduong","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/a549d93546d6a2b8064c3ab81270a1b2?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/a549d93546d6a2b8064c3ab81270a1b2?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a549d93546d6a2b8064c3ab81270a1b2?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/litextension.com\/blog\/ecommerce-platforms\/magento\/\" alt=\"Magento (Adobe Commerce)\" class=\"category-magento\">Magento (Adobe Commerce)<\/a> <a href=\"https:\/\/litextension.com\/blog\/shopping-cart-migration\/\" alt=\"eCommerce Migration\" 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