Dear our lovely customers,

First of all, we would like to express our gratitude for your support of our services. It’s our honor to have had the chance to serve you and join hand with you to develop your business with a new e-commerce platform.

Since the first day of our establishment till now, LitExtension team has been working so hard towards only one goal which is delivering the highest-quality shopping cart migration experiment for our customers. Our dedication to customers is proved by the fact that at the beginning of this year, we launched our newest version of the data migration tool with the most advanced technology.

Also, we are increasingly improving the quality of our customer support team both in terms of quality and quantity. It’s compulsory in our company that all support agents have to overcome a comprehensive and intense training before being official staffs. With all the dedicated effort, 9 years after launching, we have earned trust from more than 40.000 worldwide customers with 140,000+ successful migration

However, recently we noticed that there have been some reviews expressing outrage and dissatisfaction with LitExtension services on many popular e-commerce platform forums and social media. After a few weeks of investigation, we found out that the accounts posting these reviews are all newly created with fake information. You can see a few examples, some of which have now been removed by the forum’s moderators because of spamming.

Some bad reviews by fake accounts

After reading all of the reviews, we finally could conclude who is behind these unfair competitive actions: It all comes from staffs of the data migration company named Next-Cart. They are trying to ruin LitExtension’s reputation that we have had to work for many years to achieve.

LitExtension now understands why they did this and already had a solution to the problem. Therefore, in this post, we only want to warn you that the bad reviews you could have been reading about LitExtension so far may be a part of an unfair competition trick.

To understand more how we work at LitExtension, you only need to try our FREE DEMO and contact our support team via live chat on our website. We can guarantee that we are going to try all our endeavors to gain your satisfaction.

Thanks for supporting us, we wish you all the best!

Author

Since 2011, I founded LitExtension Solutions offering shopping cart migration service including Magento, WooCommerce, Shopify,... LitExtension has been the leading provider of automated Shopping Cart Migration Service in the world with more than 20,000 global customers and we have delivered 30,000+ successful migrations to our customers over the past 5 years.