Introduction

Shopify and BigCommerce are two of the biggest names in the eCommerce market. If you know a thing or two about eCommerce, then you may have paid attention to them. However, there is still room for improvement when it comes to Shopify’s SEO. Also, many merchants also find it cumbersome to process the checkout payments due to Shopify’s transaction fee.

If you are having trouble with your current Shopify store and you will want to migrate to a more supportive one, BigCommerce seems to be an ideal solution for you. It’s a reliable online platform that helps you grow your business effectively and efficiently.

In this article, I will walk you through 6 short steps to migrate from Shopify to BigCommerce in minutes with the help of LitExtension:

  1. Backup data from Shopify
  2. Set up a new BigCommerce store
  3. Migrate from Shopify to BigCommerce
  4. Migrate newly appearing and edited data
  5. Check results after migration
  6. Post-migration activities

Let’s dive into each step to see what you need to do!

Shopify to BigCommerce migration flow chart

Here is the Shopify to BigCommerce migration guide flow chart to help you conceive of the whole process.

Shopify to BigCommerce Migration
Shopify to BigCommerce Migration

There are 6 simple steps that you need to do to transfer all your data from your current Shopify store to BigCommerce. It may seem complicated at first. However, with the help of LitExtension automated migration tools, the process will definitely be well-handled.

To make sure of a successful migration, you should take things into account before transferring your store’s data from Shopify to BigCommerce by checking out our article: Cart to Cart: Top 5 things to consider.

Backup your data from Shopify

Firstly, it’s important to back up your data before making any changes to your store. However, you do not need to worry about any distortion of your database when migrating to the BigCommerce store with LitExtension. We can assure you that we won’t edit any information in your Source store in any way. The backup process will take place securely and accurately.

Yet, having a backup for your Shopify store is still a recommended practice to ensure the security of your business-critical data.

There are 3 common ways you can go about backing up and restoring your data:

Option 1: Manually backing up your Shopify’s data by using CSV files. However, you should keep in mind that you cannot export your entire store – just parts of it. It can only export products, customers, orders, gift cards, discount codes, and themes. For the rest, you need to handily copy and paste to CSV files. You can check out our article for clear guidance.

Option 2: Building a Backup Solution for your Shopify store using Shopify’s public APIs. Once you have a better understanding of the APIs that are available, you can plan out how to leverage them to get all the available information from your store. However, one of the biggest challenges you have to face is keeping up with Shopify’s changing APIs. This means that if you build a backup solution today, it may become broken soon due to its incompatibility.

Option 3: Using Automated Backup for Shopify – Rewind. This is the ultimate backup and recovery solution that is recommended by Shopify and Shopify Plus. It is able to do this by using all of Shopify’s public APIs to ensure that it can provide the most holistic and accurate backup for your store. Rewind continuously works with these APIs and is on top of every change that comes along.

Set up a new BigCommerce store

After backing up your files successfully, it’s time to create a new BigCommerce home and begin your migration.

Firstly, you need to register a new BigCommerce account by filling out the form to get started. This platform offers a 15-day free trial with no credit card needed and no strings attached.

Getting started with BigCommerce
Getting started with BigCommerce

Next, enter your email, create a password, provide your proposed or existing store’s name, and answer a few simple questions about your business. After that, you will be directed to your BigCommerce dashboard where you will learn how to build an eCommerce website.

BigCommerce dashboard
BigCommerce dashboard

You don’t need to worry about BigCommerce’s advanced features while building and launching your store. Luckily, BigCommerce’s support team is always available to help you via phone and chat 24/7 whenever you have specific questions about any feature.

Migrate from Shopify to BigCommerce

To begin with, LitExtension allows you to migrate data from one eCommerce platform to another robust one using our automated migration tool. With 9 years of experience, LitExtension guarantees to satisfy all merchants’ needs to perform the transfer speedily, seamlessly, and accurately. We also provide you with first-class services and 24/7 support as well.

Furthermore, if you don’t have plenty of time to run the migration process, you can always hand over the task to our specialists using our all-in-one migration full service. With a very affordable price and a Personal Assistant, we can guarantee a smooth store transition for you.

To help you visualize the whole process, we have made a 2-minute video tutorial with clear instructions, check it below:

1. Create a Litextension account

First and foremost, you will need to Register an account or Sign in on the LitExtension homepage to create a new migration to BigCommerce.

Register/Log in to LitExtension site
Register/Login to LitExtension site

2. Enter source cart and target cart information

Now that you have a new LitExtension account, you can create your new migration from Shopify to BigCommerce by simply clicking on the “Create New Migration” as below:

litextension migrate data
Click Create New Migration

In the migration setup page, you need to enter the Shopify source store information including your store URL and your API password.

Setup Source Store
Setup Source Store

In case you don’t know how to get an API password from your Shopify store, watch this video to get the job done easily:

Next, moving to the Target cart, choose BigCommerce from the drop-down list. Then enter your store URL. For this platform, you also need to provide us with your API Path, API token, and Client ID/Username.

Setup Target Cart
Set up Target Cart

Important: In your Advanced Settings > Order Notifications, make sure you DO NOT select any options in the box “Email customers when”. This will prevent the App from sending emails to customers during migration.

3. Select entities and additional options

This is where you choose entities that you want to migrate from Shopify to BigCommerce. LitExtension allows you to transfer all of the important data including products, customers, orders, and so on. You can select either all of them together or some certain data.

Choose Entities And Additional Options
Choose Entities And Additional Options

LitExtension also provides Additional Options here to extend your migration potentials such as preserving product IDs on Target store, Strip HTML from category, product names. You can also match Languages, Order Status, and Customer Group together to display consistently in the BigCommerce store.

Language Mapping
Setup Language Mapping

4. Perform migration

We highly recommend you to try a demo first to see how our system works. Or else, you can run full migration right away.

  • To try Demo: Start your demo migration with a limited number of entities. You will see the same actions as the actual migration. After choosing entities and extra options, simply click “Start Free Demo Migration” to start migrating.
LitExtension demo migration
LitExtension demo migration

During Demo migration, you can see the data transfer status. Test transfer will take about 20 minutes depending on how many entities you migrate. After finishing, you will get the notification email and start your work, therefore, you don’t need to sit and wait.

  • To perform Full Migration: You can choose the “Skip Demo Migration” button to perform full migration right away.  Once the migration starts, it will run on the server smoothly. There’s no need to keep your PC on while the process is running, it’s completely safe to turn it off! Just relax and have a cup of coffee, you will receive a notification email when the migration is completed.
Start Full Migration
Start Full Migration

Migrate newly appearing and edited data

During the migration process, LitExtension still keeps your old Shopify store running normally.  Thus, you still receive new orders and customers while setting up your new BigCommerce store. This is when our services such as Recent Data Migration, Smart Update, and Re-migration come in handy.

  • Recent data migration helps you transfer all the data that have newly appeared or added in your Shopify store during and after the migration.
  • Smart Update allows you to update data that has been edited and, at the same time, migrate those that recently appear in your Shopify store during and after the migration.
  • Re-migration service enables you to migrate your data all over again.

Within 3 months after using our full migration service, all the services above are totally FREE. However, bear in mind that your total additional entities are less than 10% of the total number of entities in the very first transfer.

Check results after the migration

Now, you have transferred all your data to the new BigCommerce store, click on “Check result” to double-check everything. Please follow the checklist below:

  • Ensure all your products on your front-end and back-end.
  • Make sure all your products are appearing in the catalog, under the categories, and onsite search.
  • Examine every link in menus, header, footer, and inside the pages.
  • Try making a purchase in your new store.

You can find more information in our article: How to check results after full migration on BigCommerce. Otherwise, you can contact the LitExtension support team for further assistance.

Post-migration activities

Finally, some steps need taking for your store to go live. Here is the checklist to set up your BigCommerce store after the platform migration.

1. Design themes

The bad news is that you cannot use your old Shopify theme in your new store due to its incompatibility. You can either custom your new theme to look similar to your old one or give your site a brand-new look. In BigCommerce, there are 12 free themes and around 130 paid themes which range from $145 to $300. Besides the BigCommerce theme store, you can search for a variety of themes in Themeforest or Templatemonster, etc.

Luckily, we have made a collection of Top 8 best BigCommerce themes where you can find your suitable design for your website.

BigCommerce themes
BigCommerce themes

2. Configure tax & shipping options

Next, you need to set up your tax, tax rates and shipping options is one of the key tasks you want to perform when setting up a store. Your store’s tax settings control how taxes are calculated and appear on the storefront and apply to both manual tax and automatic tax setups.

Go to Store Setup › Tax, scroll down and click Edit next to Tax settings to get started.

Tax setting

BigCommerce also has made a detailed guide to set up tax that you can check out for more info.

Additionally, configuring shipping options is an important step that allows you to set up static and real-time shipping quotes to display on your storefront. Go to Store Setup -> Shipping to get started. If you’re new to BigCommerce, the built-in shipping setup can walk you through configuring your origin address and the shipping services you want to offer.

You can read BigCommerce articles for more details about shipping options.

3. Establish payment methods

BigCommerce offers over 65 integrated payment gateways to its users. Some of them are PayPal, Stripe, Square, Apple Pay, etc. All BigCommerce plans require no transaction fees. You just need to pay credit card rates, the higher the plan you choose, the less you have to pay for credit card rates.

To view the available payment gateways, go to Store Setup -> Payments, and click on “Online Payment Methods”

Locate your desired payment gateways and click “Set up”. Once you’ve entered your credentials and settings, click “Save”. Your payment gateway is now set up!

4. Change DNS and switch domain

Change DNS and switch domain
Change DNS and switch domain

When you are setting it up, you will need to get your DNS settings updated to direct to the new IP address. In fact, the easiest and fastest way to do it is to contact your old hosting provider.

Luckily, we also have clear guidance in switching domains after the migration. Let’s check it out to get your job done easily.

5. Try placing some orders

Now, your new BigCommerce store is ready to launch! However, you should place a test order to understand your customer’s experience of buying things in your new site. Then you can adjust to make the journey more pleasant and efficient.

Here are a few different types of running test order for:

  • Completing a successful and a failed transaction
  • Refunding and canceling an order
  • Fulfilling or partially fulfilling an order
  • Saving a successful order

For further details about every single step, please check out this article.

Final Words

To conclude, I have shown you the step-by-step guide to migrate your database from Shopify to BigCommerce using the LitExtension tool. I hope this article will help you to visualize the whole process.

With LitExtension, our experts will guarantee accurate performance and the highest level of security to your store’s data. We are proud to have scored 4.8/5 stars with more than 264 reviews on Trustpilot. Moreover, LitExtension is getting 96% of users satisfied with our services according to Financeonline. On Youtube, we also have lots of customers’ testimonial videos that you can look for.

If you are a merchant and are looking for a way to migrate your data from one eCommerce platform to another robust one, don’t hesitate to contact us via live chat, email to get some advice.

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"Don't let the fear of losing be greater than the excitement of winning."