All-in-One Migration

After purchasing the All-In-One Migration Package, you’ll receive an email from our system immediately to confirm your order and ask for some required information for the migration.

After that, your Personal Assistant (PA) will set up the Demo Migration and let you preview the migration results on your Target Store.

When everything is well-prepared or you want to skip the Demo Migration step, the PA will run the Full Migration and check the freshly migrated store thoroughly for you, both front-end and back-end, to ensure that all the data is transferred accurately.

All-in-One Migration (AIO) Package is the right solution for you when:

• You have zero technical knowledge or coding experience, and you want to save time. When you choose the AIO package, your Personal Assistant will transfer data safely to the Target site. They will ensure the best conditions for your data beforehand, perform the Full Migration, check results and make needed configurations to maintain the proper operations of your new store after the migration.

• You have special requirements. Our Personal Assistant will satisfy your demand while migrating your data to the new platform. You can request us to set up a Target Cart, adjust the code, migrate specific entities, etc. Just let us know what you need and we will fulfill it. Please note that available customization fee is a separate service and is not included in the original All-in-One service package quoted price.

• Experts are needed to ensure your store’s normal operations. There are several crucial steps you have to follow after the migration to make sure your store on a new platform runs smoothly. With the AIO Package, you won’t have to get your hands dirty as our Personal Assistant will fully handle everything and deliver a good and ready store to you.

Pre-sales support channels:

• Live chat
• Video/phone call

Post-sales support channels:

• Ticket
• Email

LitExtension Customer Support team is available 24/7 on business days and even weekends, excluding national holidays:

• Tuesday to Saturday: 00h00 to 23h59 (UTC+7)
• Sunday and Monday: 08h30 to 23h59 (UTC+7)

You can definitely use the Demo Migration to understand the migration process run by LitExtension better.

If you want, your Personal Assistant (PA) will set up the Demo Migration and let you preview the migration results on your Target Store. You can also transfer a certain number of items (200 products, 200 customers, and 200 orders) from your Source Cart to the Target Cart yourself.

When the process is finished, you can evaluate the results, evaluate the efficiency and accuracy of the process, and address any problems that may arise before officially carrying out the Full Migration.

You just need to pay one time only. The All-in-One service is a One-Time purchase.

No monthly fee is required!

The All-in-One Migration service is a whole package when it:

• Handles the most complicated migration cases that Basic Migration can’t.
• Assign a Personal Assistant who will handle everything in the migration process for you so you can spend time and effort on other important tasks involved in your new store operations.
• Offers a much quicker response time compared to the Basic Migration, whether on weekdays or weekends.
• Includes some additional options without charging extra fees such as 301 Redirects, Strip HTML, Preserve Orders/Products/Customers ID.

We have a set of policies, including a Data Security Policy, GDPR Compliance, and Privacy Policy, to guarantee data security in every project we handle. We take full responsibility for and pride ourselves on protecting our customer data in all forms, on all media, and during all phases of its life cycle.

LitExtension Customer Support team is committed to supporting you regularly and promptly as per the standards of the All-in-One Migration Package:

• Weekdays: 12 hours
• Weekends: 45 hours

Note: Non-working days will be announced on our Social Media Channels and the Live Chat system.